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Good service - Loyal customer
Worked with me until I got the car I wanted, was very helpful. Would recommend the dealer to other people. Edduin was nice to work with.
Top Reviewed Specialists At This Dealership
Smooth and professional services - CCLUI
Peter has provided professional services, just walk-in and tell him what you are looking for, he can help you to find your best car for your family.
Excellent Customer Service - George H.
Beth provided excellent customer service in helping us resolve our car situation. She was responsive, patient, candid, and knowledgeable. She immediately impressed us and it was clear that she was looking out for our best interests. She represented the dealership in an excellent manner and helped us find an auto that we are very happy with. We would say that Beth is the best auto consultant we have ever worked with and would highly recommend her to anyone looking to purchase a vehicle.
Exceptional no stress process - Rac3801
Great no hassle leasing experience the salesperson was very knowledgeable and professional from start to finish (Mike Kelly) This is our third lease with Karp of RVC !!
Sales and Leasing Professional
Sold on Volvo - GG Star
First Volvo was an XC 90 ( 3 1/2 years ) Just bought another Volvo - an XC 60. A car with Quality , Style, and Performance. Smooth Ride with the Best Saftey Features I think of all cars on the road . The 4X4 gets you through the snow. The dashboard and functions are simple and easy to use .Good gas mileage too .
Excellent - AMERETTO2
Everyone is very friendly there I just love the staff. They find out the problem correct it and your in and out and on your way. Super
Fast, professional and courteous - DMD
Christopher Williams was a great guy with a highest customer service skills. Best car buying experience ever. Thanks Chris for making the purchase of my vehicle was so easy. Love my Volvo V60 T5!!
Excellent Team in Parts/Service Department - VolvoDriver1
We needed a bike rack for our NEW Volvo XC40. Gentleman John, and Kevin, researched the Volvo recommended rack for this new model vehicle, and had the parts in no time at all! When we brought the vehicle in for rack installation, the great guys in Parts handed everything off to an equally great service technician (John B). The installation was done quickly and directly. When completed, the guys showed us how to attach and detach the new rack from the new tow hitch (which we also bought and had installed at the same time). We enjoy this Volvo Dealership. Since 1998, Parts, and Service, have always treat us with a smile, explained what we need, what work they have performed, and what they may have found along the way. We trust this dealership to always do the best they can for us.
A diamond in the rough - Gentleman Volvo
The cars are awesome The interiors are amazing They drive exceptional Handle super The back seat on the S90 is like a hotel room That alone is reason to buy the car My son in law is 6 ft 6 inches tall and he seats very comfortable in the back seat The moon roof is marvelous and the ride is awesome Buy this car you will be happy you did Great sound system and plenty of zoom zoom Aside from all that was the salesman who sold me the car He put me ad ease with his demeanor and no pressure attitude .I liked the guy felt comfortable He was amazing Nice guy He had a real friendly attitude and I had gotten the impression that he wanted to help me and not just sell me A car I love the way the car rides so I bought one for my wife also Buy one you won’t be sorry
Excellent customer service - Jimmy C
I want to Thank Service Advisor Javier C. from Volvo, Mariela and James Mitchell from Drop Car.com. My Bay Ridge Volvo dealer closed after we leased our XC 40. It’s an excellent vechicle and a pleasure to drive! The safety equipment is fantastic and like my old 1976 and 1983 Volvo 244DL’s is built like a tant, Rock solid with a smooth ride. It was a pleasant experience dealing with everyone, while my car was picked up and delivered, for secheduled maintenance. The car was picked up and delivered when they said it would be. Any questions and concerns were promptly answered by Javier.
Regards, Jimmy C. from Bay Ridge Brooklyn
Everything And everyone was excellent. - Mikeg123
Everyone I dealt with was excellent. From Justin to Dimitri and Janyll. I have purchased several cars from this dealership and will continue to purchase in the future. 5 star service.
Great experience. - Chizz
We gave a great rating due to our salesman, Ismail, who had a very nice way about him. He listened to our wants and was not pushy in the least. Answered all our questions and did everything promptly.
In addition, the entire staff, Ismail, Mike, and especially Curtis, the Manager, went out of their way to make everything happen.
Thanks again, Gail and Charles Eirish.
Consistenly excellent service. - RangerFrank
All of the work was completed quickly and professionally according to the estimate of proposed work.
Hudson Valley Volvo has always taken care of our cars with our family’s best interest at heart. They are professional, fair and honest.
Lied before i even walked in the door - Kshields
I really wanted to test drive the XC40 before I decided if I was going to lease or finance the vehicle so I signed up for a test drive with the dealer to have them call me and schedule, when I spoke to one of the sales representatives they said they would call me Back on Friday the 8th to set up a date for the test drive. The 8th came and went and upon getting a customer service survey on the 10th, I informed them that the salesperson just literally never called me back. The Customer service rep then informed me the salesperson stated he called me the 3rd, 5th, and 7th...in which place I never ever spoke to anyone about a test drive so till the 4th so this guy can see the future which is impressive. All my recent calls for those days show no such call ever was received and I would not be going into a dealership that lies before I even get into the front doors.
No BS - cuznvin
I appreciated working with a salesperson that gets right down to the bottom line. No playing numbers games back and forth between the salesperson and finance people
Fixed - Hpyguy1
Service was great. I reccomend going here if you want your Volvo done and done right. Friendly and knowledgeable staff.
I will return here again. Thanks
Nice dealership good service/people.But it seems like... - volbrett
Nice dealership good service/people.But it seems like everytime i get just and oil change checkup they try to drum up extra business alignment out bad tire cant b repaired.seems like im spending 200 bux everytime i walk in.
Express means express - GaryS.
Made an appointment for "first thing in the morning" for routine service. Started a cup of coffee and replied to some business emails and before the coffee was gone was told my car was ready. Service Advisor Jeffrey Urbina reviewed the check list, I paid a very fair price and was on my way to the office. It was truely express service. Thanks for the great start to the day.
Purchased 2 Volvos Here! - Michele V.
I've purchased two Volvos from Sean in the last 10 years. I started out with an S40 and later upgraded to an S60. Both sales transactions went off without a hitch. I've also had my inspections and oil changes completed here and have always been happy with the service and feedback they provide,
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