899 North Carolina Used Car Dealers

Very helpful and professional I will definitely recommend - pamhen120

Very helpful and professional I will definitely recommend Carmax to friends and family.love my car

If you need to buy a vehicle ask for Robert George! - dawntitafi

If you need to buy a vehicle ask for Robert George! Robert was welcoming, professional, and genuinely interested in understanding what we needed. He came in with a clear plan, took the time to listen to us, and made us feel like valued customers. He answered all of our questions with patience, kept us informed every step of the way, and made sure we were completely taken care of from start to finish. At no point did we feel rushed or pressured—just purely amazed with the honest guidance, outstanding customer service and the fact that we drove away with a vehicle that we absolutely love. If you're looking for someone who truly cares about his customers and goes above and beyond to help you find the right vehicle, we highly recommend Robert George at Capital Ford in Wilmington.

Purchased a Grand Cherokee. - pdoody

Purchased a Grand Cherokee. All my questions were answered in detail, making my selection easy and comfortable. An overall great experience with a professional team.

Just traded in my 21 gladiator for a 26 gladiator. - Rbush524

Just traded in my 21 gladiator for a 26 gladiator. Pavel Catrain was great to work with very personable and answered all my questions. Everyone was great to worth it even during the negotiation! Highly recommend for your jeep needs!

Darric was amazing! - Cloganeure

Darric was amazing! I went in with a different point of view on what I needed but he got me what I actually needed after talking with me and figuring out what was best.

Victor was great thank you for all that you did helping - Powered

Victor was great thank you for all that you did helping us get the car our family needed ! Please see Victor for all your needs he will make it happen

Benny Wong and his crew consistently deliver excellent - Tarheel68

Benny Wong and his crew consistently deliver excellent service. My 10 year old Volvo drives like new.

The place was efficient and well presented. - Wilson Sublett

The place was efficient and well presented. Our salesman, Mark McClamroch, was awesome and great to deal with, knowledgable and no pressure.

The experience was fast and easy Cameron went above and - Todd@5thmelody.com

The experience was fast and easy Cameron went above and beyond and was able to get the car delivered to me next day

Terrible customer service after you buy a car. - wsn

Terrible customer service after you buy a car. They act like they don't have time for you. Will never come back here again.

Excellent and friendly service by a service writer who - JOEPOMES

Excellent and friendly service by a service writer who knew were doing and kept me in the loop.

I drove through the new car lot looking at this pretty - cheryllstaples

I drove through the new car lot looking at this pretty black Bronco on the way to the Hundai service appt for my car. This sales person was outside in 100 degree heat so I got her name, Monique, and told her I would be back. I bought a Bronco 2 days later in Desert Sand. It's just amazing!

Reviews are not normally my thing but I am compelled to - dawadd56

Reviews are not normally my thing but I am compelled to share my experience. I had been looking for a Porsche that fits my needs and found a 2021 Macan S at this dealership so I contacted them through their web site to express my interest. I was quickly contacted via email and urged to make an appointment, which I did, for the next day at 11 am (I live 50 minutes away). I was even contacted by the SALES MANAGER the morning of my appointment to confirm, which I did, along with informing him that I had a long drive. Upon my arrival I discovered that they had sold the vehicle out from under me that morning before I even had a chance to see it. The SM apologized and tried to offer me an alternative which was unacceptable but I did a test drive anyway. My sales person Jake was great, very helpful and informative but it didn't take away from my feeling that I had been cheated out of my opportunity. I may be wrong but in my world I should have had first refusal having made an appointment in good faith, but I was proven wrong. They offered to let me know if another model were to show up that would interest me but I doubt that it will ever happen. IMHO it's an awful way to treat a potential buyer, but I guess I'm wrong. Seems that cash (which I had) is more important than happy customers.

The salesman wasn't aggressive or pushey. - ffwelder224

The salesman wasn't aggressive or pushey. The dealership was generally easy to get along with, however all the paperwork in the F&I office was on a giant touch screen. I'm old school, I still prefer pen & paper. But that's the world we live in

After the oil change was done the tech left the bottom - nadinford

After the oil change was done the tech left the bottom flap under the car un bolted. It was very disconcerting how they left our vehicle open to damage. I texted the manager but never heard back. We went down to Nissan to have it fixed. Waited in the lobby and no one came out to tell us the work was done. Even after I told the tech I had an appt to go to. I was very disappointed in Nissan and we will be looking elsewhere for my car service needs.

Parks Chrysler Dodge Jeep Ram Gastonia is a great place - Beccablessed

Parks Chrysler Dodge Jeep Ram Gastonia is a great place to work! I love being a part of this team! Happy Day!

Thought I’d sent this through earlier- but in case I - mattison21

Thought I’d sent this through earlier- but in case I goofed need to try again because their arrived here is awesome. They listen and communicate and keep in touch if it take awhile. John Perez took excellent care of my car the past few times. I was stresses out by the construction but he stayed focused and chill. There was alot to cover since I hadn’t been by for a while and car had been through a wildfire and and a hurricane. Some parts needed a little more tlc and proactive maintence which he explained. He also worked with me on budget and timing and it all got taken care of. We trust them with our cars and will likely buy another from this dealership when we’re ready. Love the new place too thanks!

Very thorough, very nice courteous staff. - Jmartin1087

Very thorough, very nice courteous staff. Have followed up several time weeks afterwards. They always tell me if I should need anything else just call.

Service was excellent they did everything requested were - josephlicata89

Service was excellent they did everything requested were very friendly and accommodating would recommend this dealer the lady was kind and friendly also. Very satisfied

Dealer said it would take less than one hour to service - Brondrj

Dealer said it would take less than one hour to service recall, it took more!

My experience with Cloninger Ford was very good. - dtomlinson0205

My experience with Cloninger Ford was very good. The mobile tech arrived at my home right on time and was very courteous and informative.

Was a great experience for me! - Ewr8507

Was a great experience for me! John the salesman listened to my needs and my time was not wasted playing games.

My husband and I had a great experience with Greensboro - Karaluck42

My husband and I had a great experience with Greensboro Honda! Our salesman was Santosh. Santosh did a great job. Took time to answer all of our questions and did not rush us at all, made us feel comfortable. He was very professional. Had a great experience here.

Giant waste of time. - Robbiesoto0522

Giant waste of time. Claim they can help and can’t. Called and gave them my situation they said oh yea we have TONS of vehicles that we can get you in and sent me a 2023 jeep. Called and spoke with Naomi and Leah 4 or 5 different times. Tried to get things done so I knew before I went in. She said “it’s our policy to have you in store before we go over anything”. I go in and they sit me down for twenty minutes and ignore and then I get called over and they tell me they can’t help me BUT…. And I walked out. Call Tommy at delvrd and have him work the deal! Same xxxx as every other dealership, lie to try and sell you no matter what.

Eric was excellent at helping me select a car. - karengallowayporteous

Eric was excellent at helping me select a car. He was patient and professional. I liked that I could drive as many cars to try them out.

The Alfa Romeo team is a great group, I have found them, - jimmyjwi

The Alfa Romeo team is a great group, I have found them, friendly, conscientious, and always ready to do what is necessary to keep a client happy.

If it was possible to give zero stars, I would. - brookebaker0501

If it was possible to give zero stars, I would. I purchase a 2020 Ford Expedition from this dealership on November 11th… drove home and immediately noticed some issues with how the vehicle performed. I let the salesman know and told him I would take it to our local Ford service shop to see if they could diagnose the issue since we live an hour from the dealership. Took the vehicle to be diagnosed and find out that the entire transmission needs to be replaced to the tune of 10k!! Told the salesman what the diagnosis was and he was advised by management that I would be able to get my traded in vehicle back but would have to pay a $700 doc fee (which is ridiculous after one day but I agreed). Only to find out a few hours later that management (Tyler & Barry) are no longer going to stand by that statement. They now expect me to come in and start the process completely over and purchase my original vehicle back. This is beyond insane to me and shows just HOW LITTLE this dealership and management care about their integrity. To first sell a vehicle that needs a whole need transmission and then not keep their word on the first attempt to make it right to now doing absolutely nothing to correct this issue. I have 2 small children and am now driving around a vehicle that at any moment the transmission could blow up. It’s clear they only care about a dollar and do not care at all about the customer experience or safety!! I am beyond shocked at this treatment and cannot say enough how disappointed I am in this service!!

I thought servicing my truck at my home was great. - Donnie

I thought servicing my truck at my home was great. The technicians were on time very professional entered and all of my questions. I will probably do this again on the next service.

Great establishment. - malissaw7

Great establishment. No hassle, wonderful customer service, I am definitely a returning customer. Thank you Therman.

Great service all agents helpful, love the 10 day return - cpoulsen49

Great service all agents helpful, love the 10 day return policy as we had to use it