On Friday, 10JUL2026, we had our appointment to deal with - Wrightj13
On Friday, 10JUL2026, we had our appointment to deal with an issue of a vehicle we purchased (less than a week) that was sold with tires considered unsafe to drive and the 7 day warranty of going back and forth on the phone to get it approved. My wife and I were there for over 5 hours trying to get this approved which had involved with service advisor to speak with them. I would like to say to Benny Wong whom was very courteous upon arrival, to providing updates, and doing anything that was needed to speed up the process. Not only did he provide information needed to this warranty company but was an advocate as to the time to get it approved to providing photos as to why it was unsafe to drive. I got to say it was miserable, my husband came out of a procedure that morning off of anesthesia as we needed to get this fixed. I can not say enough to a tremendous thank you to both Benny but also the manager for taking the extra step and installing our new tires. It is hard to find a trustworthy dealer and even though we live 40min away, I am only going to this dealership for my new vehicle. sincerely thank you for caring Benny!-
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