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The dealership, staff and employees provide excellent... - Blessed
The dealership, staff and employees provide excellent customer service. I will never forget when I was traveling and experienced some issues with my vehicle and the service representatives were able to provide detailed instructions so that I could return to Columbus safely!
Top Reviewed Specialists At This Dealership
Sales Floor Manager
Asst. Used Car Manager
Best EVER experience buying a car. My husband and I... - Bnmcconnell
Best EVER experience buying a car. My husband and I purchased a 2021 Acura RDX and Superior Acura of Fairfield made our purchase effortless. We were greeted with a smile by the general manager Lenny Pugh. Brandon Agee the sales manager gave us a great deal and even helped us with the financing. Our salesman Lee Davis showed us the ins and outs of our entire car.! He sat with us until all of our questions were answered and even checked up with us after purchasing to make sure we didn't have anymore questions. Our experience was truly phenomenal. We recommend everyone go to Superior. We promise you wont be disapointed.
Senior Sales Consultant
Very friendly, with out any pressure, professional sales... - Michael Kamenny
Very friendly, with out any pressure, professional sales personal, knows about small details about new line of products.. Acura service is great also. Thanks.
The service department is the best around and Gage my... - Stan
The service department is the best around and Gage my salesman did a outstanding job! I love my new car! I would recommend this dealership to my family!
Very pleased with the service team! Jamey, Nate and... - PM513
Very pleased with the service team! Jamey, Nate and Jacob took great care of me. My vehicle was in for a few days to have it fixed and the team kept in constant contact. Appreciate all of their hard work!!!
Ba is a very good salesman. Best I’ve ever had. I... - MACGMAN
Ba is a very good salesman. Best I’ve ever had. I appreciate his communication with me.
We needed to get my daughter a new car so I reached out... - jmidkiff95
We needed to get my daughter a new car so I reached out to Serra auto park and it was such a easy process to deal with them. Justin Mcmann was my salesman and he was one of the easiest guys to deal with threw the process. He was professional and was on top of everything we needed to do to get this done. I would recommend seeing him to anyone I know. Thanks again for making this such a easy process
-Lied and cashed a $10k check early.-Hard time from... - Pups07
-Lied and cashed a $10k check early.
-Hard time from service about repairs.
-Sales manager tried lying to me too!
*Go to ACURA OF COLUMBUS!
If you desire a lovely car and would appreciate an easy,... - S-Cleveland Area
If you desire a lovely car and would appreciate an easy, comfortable, and friendly purchasing experience, I recommend speaking with Manny Torres at Crown Acura in Cleveland, Ohio.
I was verbally attacked, mocked and called names by the... - jHonda
I was verbally attacked, mocked and called names by the service manager Brandon Lawson. I have only had my 2022 Civic 3 weeks and the inside rear view mirror fell off, it leaks coolant, the carpet is disintegrating and there is a bad spot in the paint. Brandon pulled the mirror housing apart, then looked down and said “at least nothing broke.” Then he left it like that and gave me the option of driving it to a third party body shop to ask them how to fix it or leave it with no loaner car or transportation back to work or home. He became irate when I tried to leave a written list of concerns for the appointment I was trying to schedule. I opened a case with Honda corporate and made an appointment at a different dealership. I will never set foot in another Mathews dealership again.
Andrew Charielle, at Motorcars Acura, created a... - Dustremover010
Andrew Charielle, at Motorcars Acura, created a wonderful, unexpected experience. Andrew contacted me, asking if he could be of further help, and help he did. I’m from Philadelphia and was looking for a particular car nationwide, and unfortunately the Volkswagen at his dealership had already been sold. This did not stop him from walking me through my thought process and subsequent purchase elsewhere. He absolutely wanted me to find what was best for me, clearly a dedicated professional we all want to be involved with!
Dave White Acura