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Recall inspection - Tsquare
Dealership is so user-oriented. Really Appreciate what owner Zhongshan Connelly has created. My recall resulted in just inspection, no fix necessary. I was given a 2019 loaner (wish it had been the NSX). My car was washed and tires inflated to match the weather change) when I picked it up
Top Reviewed Specialists At This Dealership
Sales Floor Manager
Asst. Used Car Manager
Sales and Leasing Expert
Professional - xx
Always professional, respectful, and fair. I have been purchasing vehicles from Steve since 2005 and always satisfied. Shout out to the service team for their flexibility and prompt service over the years.
Senior Sales Consultant
Sales & Leasing Consultant
Fantastic service! - rsingleton0
Great service, great work. Highly recommended. I will go there again. They also helped me with a new window that was cracked with a stone.
Very Easy Transaction! - Greg
Leased a 2020 RDX SH-AWD from Superior Acura. Very easy transaction, no sales pressure. We used Garrett as our salesman: He was very knowledgeable & helpful. He explained the safety features and the differences between the different versions of the RDX. Delivery of the vehicle went smoothly with Garrett explaining all the features and setting up the technology for us. No complaints, pricing was excellent and staff was friendly.
Excellent Buying Experience - Scott43026
I recently purchased a 2020 Acura TLX PMC EDITION. Gary Berner went above and beyond my expectations. I want to extend a very sincere thank you to the entire Columbia Acura team. I made the drive from Columbus, Ohio for the purchase. I will definitely be a returning customer. Keep up the amazing work and outstanding customer service!
WORST EXPERIENCE! - Constantine
It took 5 months to get my funds back! After Lindsay Acura got my amount cleared into their account, dealer decided to cancel the deal; It took 5 months (From February to July!) and almost everyday e-mailing because they didn't answer my phone calls as I was asking them to refund my amount back into my account from where they got the amount! Worst dealership, shame staff!
Doug Chevrolet is now Serra Chevrolet...no change in service - scootr68
Stopped in on 12/1 to test drive a car for our 17 year old son. Found a 2014 Focus for 4995 as is. We took the car for a test drive and the transmission was lurching and searching for a gear. Decided to pass. Sales woman Amy brought up a 12 Focus for us to drive...it was so disgusting inside there was no way we were going to drive it. I did re-visit the 14 Focus because it had a recall on the PCM for the Transmission and I thought maybe that would do the trick to correct the issue. I texted Amy that i would like to come back out with a code reader since she said they had no techs to test it. Didn't get a response for quite a while. She mentioned the techs could do it Monday. I texted a few times and not one response at all from her. This is the same place that blew up my phone/email and texts trying to get my business but now all of a sudden there is zero communication. Probably for the best seeing as how disgusting they keep their "as-is" vehicles. I fail to understand why a simple detail could not be performed instead of subjecting customers to a filthy nasty interior. The funniest line she mentioned was about the 12 Focus...claimed the customer babied it. No way in gods green earth that they babied it. Horrible looking inside and out. The tells me no way did they keep up with the maintenance of it. I can't really blame Amy other than lack of communication as management would be the one to set the atmosphere and protocol of how used vehicles are handled. Was my first time there and certainly my last time. "People Pleasin?" c'mon man...not anywhere close.
Above and Beyond - tsoom
I have nothing but nice things to say about my salesman, Bobby, or any of the people I dealt with. They streamlined the process for me. When I got there after making the deal on the phone, they had everything ready to go. So it was a matter of signing a few papers and getting my car. I want to add that I am in PA. I bought the car in Ohio and they even made that easy, shipping my plate, my registration, etc. to AAA in PA. I also will let you know that I tried the other Acura dealers; Bairel, Spitzer and their deals were not as good as the one Acura of Boardman gave me.
Horrible workmanship - Human
Do not buy Acura
Not from this dealership neither fix your existing Acura there.
They have no logical way to deal with any issues of a car . The main thing is charging customers for bad service.
Great experience - Kknow724
Thanks to Everyone who helped me today! Anthony was great when I am ready to by it will be at this dealership without a doubt!
Acura Brand and Accessories Manager
Dave White Acura