152 Texas GMC Dealers

If I could give negative stars, it would be more clear - Lisamoved

If I could give negative stars, it would be more clear how awful my experience had been with Gateway

The service department is very inexperienced. - Samboo85

The service department is very inexperienced. My truck would turn over but wouldn’t start after coming out of the grocery store. I had it towed to Jerry’s because it was so close even though I had a bad experience with them already. 1 week in they said they still couldn’t diagnose the problem. After two weeks they said it was the wires and spark plugs. Cost $1300 almost $800 of the was “labor”. Then called and said that didn’t fix it that I would need a new engine, $9800. I laughed because the last place I’d ever install an engine would be there. They said well we can’t get it started still. Three weeks after taking it in I picked it up and took it home. Replaced the battery the ruined and it started right up. Drained the gas because I figured bad gas was the problem in the first place. Put in new gas and it runs like a charm. In conclusion, I’m out: $300 towing fees $200 battery the ruined $1300 in parts and labor it didn’t need at all. Over bad gas 🤣🤣 They said I needed a new engine. RUN!!!!!! There’s a reason their reviews are terrible!!!!!

Great Customer Service, Awesome Atmosphere, Best - Txthrobred

Great Customer Service, Awesome Atmosphere, Best Experience purchasing a Vehicle, since I bought my 2005 GMC from this Dealership, A++ Why I returned here to make a purchase !!

Do not do business with these people. - jeffhals23

Do not do business with these people. I spent 10 days or so back and forth negotiating the price of a used car with them over the phone (out of town buyer). We finally agreed on a price, and they told me they would send me the paperwork the next morning to sign. When I followed up the next morning after not hearing from them, I was told they sold the vehicle after agreeing to a deal with me. The agreed upon price with me was only $400 below their current asking price, so they basically sold the car out from under me for maybe an additional $400. I understand we did not have anything signed, but it just shows you their word means nothing. Just know that as an out of town buyer, whatever agreement you may have with them doesn’t mean anything unless you’ve signed the papers you’re at their mercy to send to you. They will sell a car out from under you if someone walks in the dealership and wants to pay just a little bit more. I will never know for sure, but it is even possible they used my agreed upon number as leverage to get the next customer to pay more for the car. It is honestly just a sad way of doing business, but that’s apparently who these people are.

They practically gave the vehicle to me. - ttiratto

They practically gave the vehicle to me. I never got such a great deal. This vehicle drives like a dream and real low interest

Very satisfied with Sales and service! If anybody is... - Boom

Very satisfied with Sales and service! If anybody is looking for great service please give Neessen automotive a call for all your sells needs and Service needs!

I rarely comment positively or negatively about - pdt160

I rarely comment positively or negatively about companies. However, today I had the unique opportunity to meet truly competent professionals at Gabriel/Jordan Buick GMC in Kilgore, Texas. Yesterday, I brought my vehicle to the Gabriel/Jordan Buick GMC Service Department to have some minor damage looked at and to request a quote. I met with Chris (the service director) and Adam (the service advisor). Adam was attentive and listened carefully to my concerns. He then offered me several options and was genuinely helpful throughout our conversation. Even when I was struggling to use the Keurig in the waiting area, Debbie (the office administrator) kindly came to my aid without any hint of annoyance or frustration. Today, I returned to the service center to have my vehicle repaired. I was greeted like a longtime customer and was impressed by the professionalism, authenticity, and patience of the staff. Unfortunately, I encountered an issue with my company's credit card that could have been very stressful. However, Essie, Debbie, and Paula worked together to resolve the issue on my behalf, and I was grateful for their advocacy and assistance. They went above and beyond, even though they had no prior relationship with this company. Thanks to their teamwork, I felt like more than just a customer - I felt like a valued client. In a world where it can often feel like everything is going wrong, I wanted to share my positive experience with Gabriel/Jordan Buick GMC . The team there made me feel like family and their positive culture and exemplary service was truly remarkable. As a first-time service customer, I couldn't be more impressed with the level of care and attention they provided.

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

Kyle is an awesome young man,third vehicle from him . - Holywildlarry

Kyle is an awesome young man,third vehicle from him .I will be back.Thanks for making buying vehicles so pleasant.

Urine poor customer service! They place you in voice mail... - Eyes Wide Open

Urine poor customer service! They place you in voice mail jail. No departments pick up a call. Must be nice to count profits and leave people wondering if this is Third Word outfit parading as an Auto Dealer.

Very friendly and easy to work with. - shirls_j

Very friendly and easy to work with. Made me feel like I was the most important person there.

Great Experience - Sportsman

I had a great experience buying a 2013 Ram from Barrett in sales and Isaac in finance. I came from Amarillo for a better deal. Truck Town's prices are very competitive and they let me use a loaner vehicle so they could inspect my new truck to make sure it was ready to hit the road. No hassle no hard sell. I tell everyone to go to Truck Town Lamessa.

Peter was helpful in the purchase of my new vehicle I... - Whatever

Peter was helpful in the purchase of my new vehicle I will definitely be coming back to him on my next purchase. I do recommend peter!

Service writer gave over and above service to this... - Mclainpaving

Service writer gave over and above service to this traveler. Never met before. Week and half out on work but took time to see if they could get me back on the road. Gave me option and friendly advice. Highly recommend.

Showed different vehicles and. - mcknightcindy

Showed different vehicles and. Test drove several finally decided on the GMC 2023 Acadia. Awesome

Great service! - Gustavo Esquivel

Great service! Mr. Munoz did a great job making sure the whole process of purchasing my truck was stress free. I highly recommend him if you're looking for a new vehicle.

I recommend using Ernesto Ramirez as your sales... - Amandas04

I recommend using Ernesto Ramirez as your sales consultant! in my opinion the best! Gave me the best deal!! He answered all my questions, he also follows up with me all the way in Abilene!!

So, kind of you MR. - mlmmiller29

So, kind of you MR. Ted to take care of Lester at Longhorn Lesters truck with broken belt. Lester didn't know that his kitten was under his hood when he started the engine, he is saddened, we are too. Thank you for your kindness of your company to take good care of his family today he really appreciates you all. November 28,2023, Rest in Peace little one.

nice folks, worked with me and helped me get what I - cschmidt1129

nice folks, worked with me and helped me get what I needed. Christian Weeks was my sales person and he was very nice and helpful. Would definitely revisit when we are in the market again.

I had my vehicle worked on and everyone was very nice and... - sadler.lonnell

I had my vehicle worked on and everyone was very nice and helpful! I was in and out pretty fast.

This is an excellent dealership! - Big Mac

This is an excellent dealership! The staff is very friendly and eager to help you out!

Hanner Chevrolet is so accommodating and easy to deal - hwilhelm

Hanner Chevrolet is so accommodating and easy to deal with when trading cars. I have traded with them for years, and the service gets better every time.

This was the 1st dealership, and I have been to many, - lbjjack1

This was the 1st dealership, and I have been to many, that I was in and out in less than 1 1/2 hrs. Unbelievable they had everything ready and was even able to test drive without asking. They are very nice and professional.

Trade in values at this dealership are low by 20-30% - tjtex

Trade in values at this dealership are low by 20-30% compared to other dealers. Model to model comparison. The sales person was fine but whoever sets up the trade in values is way offbase.

All saleperson are friendly and helpful. I will recommend... - brianvan136

All saleperson are friendly and helpful. I will recommend Midland GMC to family and friends Best place to buy cars in west Texas,.please ask for Paulino or Daniel.

great salesmanship. great deals - Treytreytrey

Great sales person. Wonderful selections. Very friendly atmosphere. Unbelievable prices on there inventory. Upon arrival we were completed and out of there in a very short amount of time. They were very prompt and very considerate. Also service was very helpful and did a wonderful job detailing our vehicle. Thanks to you all. We would definitely recommend you to everyone.

First time I ever financed a car and I had a great - beka

First time I ever financed a car and I had a great experience with ted!!! Went to bat For me several times and did everything he could to help me!! Will definitely be returning to Dow and recommending to friends!

The dealership is okay but cars. - WiilieD

The dealership is okay but cars.com sucks! Bruner Dealership sold the vehicle 3-weeks ago but it wasn't reflected on cars.com. Very misleading

I had a good experience with the salesman at their auto - Carey P Sr

I had a good experience with the salesman at their auto motive. I would recommend anyone to go through the same process you will get treated, right

G'anna King provides great customer service - Shanna Menzies

Our sales person G'Anna King was outstanding!!! First she listened to what we wanted and then kept in touch weekly until she had just the right vehicle for us. We drove 4 hrs, one way, to get our truck. It was worth every mile. G'Anna was friendly, informative, honest and most of cared about getting us into the vehicle that was right for our family that we could afford. Be sure and ask for G'anna King when you go in because we are very happy and will buy our next vehicle at WestStar!!!