Haven’t bought a truck anywhere else - FordGang
Awesome staff at Richmond Ford they always make you feel at home and I would definitely be back for that 3rd purchase in the future! Keep up the great work!
Top Reviewed Specialists At This Dealership
Master Certified Product Specialist
Gary Mendoza - Excellent to work with - cmcat
It was a pleasure working with Gary Mendoza. He was professional, informative and the right amount of follow-up contact. Although I ended up going in a different direction, I highly recommend Gary as your future sales contact.
Senior Sales Consultant
First time buying a car and it went amazingly well - Acoberley
We had a wonderful car buying experience, Chris went above and beyond to get us into the car that we wanted. They found a lender to finance us even with not so great credit and they ensured we got the monthly payments we needed. They also were incredibly accommodating while they were fixing the few things we wanted done to the vehicle. Easiest car buying experience yet :)
Very quick and knowledgeable - RichmondCounty
Understood what I needed and got me in and out very quick. Clean dealership. Would highly recommend this dealership. Nice waiting room area and friendly staff.
How car buying should be! - AnaLee78
My experience at Duncan was everything you would hope for when buying a new car. From the friendliness, to the cleanliness, they outshine any other dealer in SW Virginia. Period!
Our Sales Rep was awesome. Thanks to Mr. Sanson we got the w - Vince
We we're very up front with our sales representative Henry Sanson, and he worked hard for us to get what we wanted. Didn't have to haggle and there was no pressure at all. He went over all of our questions and was able to get us on the price range we wanted. Thanks again Henry we will tell everyone about our experience at Cavilier Ford along with your team. Anthony and Mike did everything to make sure that we were taken care of. Debbie made sure to go over all our service questions and schedules Awesome job to you all.
Great experience - MTanner86
Great experience. I wasn't pressured into a car I didn't want. Any question I had was answered quickly. They definitely went above and beyond. Will definitely be going back should I ever need another car.
excellent - stagger1
I would like to thank all involved in my recent purchase of a ford f150. My dealings with Donnell Chris , Matt & co. all paper work people have made my day. My sincere thanks to you folks
Regards Tom Higdon jr
F250 Super Duty purchase - Ford Guy
This is the 2nd new truck I've purchased from Paul Obaugh Ford in the last 7 years. I finally upgraded to an F250 Super Duty diesel after wanting one since I was a young teenager. I cannot think of shopping anywhere else in the Valley! The folks at Obaugh will go the limits to provide the best sale, trade allowance, service after sale and just overall customer buying experience of any dealer around, hands down!
Great experience - Alvaro avila
I worked with Uris and he did a great job. I recommend everyone to buy with him. I plan on sending all my friends and family
Shady service department - 5861
Beware of the service department, they looked at my fords motor that was knocking and told me that was a normal sound, still under fords factory warranty, few months down the road the sound got louder , turned out to be a cracked block and head, now not under fords warranty but with a warranty a bought from them ( extended) so the warrantys company that I bought did a investigation on the motor and said that the cracked block happened when it was under fords factory warranty, so they gave me the runaround and didn't want to fix the car the correct way, they wanted to put a used motor shipped from Florida to put in my ford, my car had only 32,000 on it, so this goes on for weeks and weeks about fixing the car meanwhile I don't have anything to drive , so unprofessional for this company to do this to me after buying 3 cars from them already, I will never buy another car from them again , and no one in my family will either, this is a true story, good luck.
This service manager is why we deal locally. - Volvogal
I have dealt with the Lakeside drive location under many names/managements. One thing has been constant, and that is Joe, now the service MANAGER, has always been top-notch. He is knowledgeable and friendly. He works to please, even if it is thinking outside the corporate box. Secondly, the service technicians can (and will) speak directly with the customer, which is not the case in many dealerships. We love that we can get 1st hand information with recommendations. We'll be back.
Hall Ford Lincoln Newport News