Buying a new Ford truck - trucklady
We were very pleased with our salesman Jimmy Johnson. He answered all of our questions and was very patient. It was a BIG decision going from a Dodge to a Ford!!(had to face all the guys at Fas Mart).
Ritchie was also very helpful and nice to work with.
Ellen and Roy Smith
Excellent Service - Latasha p Perkins
Really great service from every team member assisting my family. Enjoyed doing business there and would highly recommend to friends and family. We really felt they cared about what we needed.
Top Reviewed Specialists At This Dealership
Great Dealership - nana13
Everyone is very friendly and helpful. Has only been 2 weeks , but so far they have taken care of everything, as promised. This is our second purchase from Bob Wade Autoworld and if we ever need another vehicle, we will definitely check their inventory.
Senior Sales Consultant
Great - Autocwg
Would find a way to streamline process. More time for sales people to sell. Would think you could reduce paperwork. Sales people were great, friendly and knowledgeable.
Mike Asay is the guy! - JanetRobbins
Mike Asay is an ASSET to Ted Britt! I was leasing my Lincoln MKT at first , he has helped me decide to buy it !
Mike Asay is the guy !!
Awesome dealership with great people - H. Aleid
Awesome car buying experience! We purchased a used car from Purvis Ford and we couldn't be any happier! The whole experience was smooth and easy from A-Z. We found the car on the web and emailed Purvis Ford about it. They responded promptly. Taylor Clark was the salesperson we communicated with through emails and worked with when we arrived to the dealership. He showed us a tremendous amount of respect and genuine care from the start. He graciously explained the specs of the car we came to look at (and eventually bought). Then he left us alone to inspect the car and test drive it. We didn't feel pressured to buy at all. Once we decided to make the purchase, he gave us the total purchase price (including tax, tags and dealers fees). We made them a reasonable best (first and final) offer and they accept it (without the typical car salesmen play! You know what I'm talking about, right?! When they start with astronomical price -with all kinds of hidden fees and inapplicable discounts- and slowly/painfully work their way down, when the salesmen go to their manager to present an offer -and drag their feet in the way- letting the customer simmer in anxiety, and after many trips back and forth to the floor manager, the floor manager comes in in-person to establish a "take it or leave it" number because there are many other customers interested in the car.... etc.).
Once they accepted our offer (without the above painful play), we filled the paperwork and were escorted to the finance person (forgot his name but he is an awesome finance person and an Army veteran) who also showed us a tremendous amount of respect. He also didn't pressure us to buy the unnecessary third-party warranty since the car came with its original factory warranty supported by a complimentary 3years/75K limited warranty from Purvis Ford! Yes, FREE of charge!!! Again, we felt un-pressured and completely at ease throughout the whole process. In fact, we chatted about the weather, sports, and previous military-experiences...
Once we finished with the finance person, we found our car at the front door gas-filled, tags installed, detailed and ready to go!
We learned that most of the people who work at Purvis Ford are military veterans and we also heard good vibes about the owners of this dealership which truly speaks volumes of how great and honest people they really are!
Thank you Purvis Ford for this true hassle-free, smooth car-buying experience! You got a life-time customer and will definitely recommend you for our friends and family!
My son’s first Mustang! - Jjspony
I had a wonderful experience buying my son’s first car! Richard Sinclair was extremely helpful and made the process easy and fun. I highly recommend this dealership.
Excellent, very willing to work with us. - Imogene Orfield
We felt that Ron knew his job, and the car he was trying to sell. He was very educated on the service he was offering. Everyone tried to make us as welcome as could be and wanted to please us as customers.
F250 Super Duty purchase - Ford Guy
This is the 2nd new truck I've purchased from Paul Obaugh Ford in the last 7 years. I finally upgraded to an F250 Super Duty diesel after wanting one since I was a young teenager. I cannot think of shopping anywhere else in the Valley! The folks at Obaugh will go the limits to provide the best sale, trade allowance, service after sale and just overall customer buying experience of any dealer around, hands down!
Shady service department - 5861
Beware of the service department, they looked at my fords motor that was knocking and told me that was a normal sound, still under fords factory warranty, few months down the road the sound got louder , turned out to be a cracked block and head, now not under fords warranty but with a warranty a bought from them ( extended) so the warrantys company that I bought did a investigation on the motor and said that the cracked block happened when it was under fords factory warranty, so they gave me the runaround and didn't want to fix the car the correct way, they wanted to put a used motor shipped from Florida to put in my ford, my car had only 32,000 on it, so this goes on for weeks and weeks about fixing the car meanwhile I don't have anything to drive , so unprofessional for this company to do this to me after buying 3 cars from them already, I will never buy another car from them again , and no one in my family will either, this is a true story, good luck.
Great experience - Alvaro avila
I worked with Uris and he did a great job. I recommend everyone to buy with him. I plan on sending all my friends and family
Berglund dealership and service department is horrid. - Warrior
Do not get service at Roanoke, VA Berglund dealership or the Lynchburg dealership. For 3 years they have been consistently horrible. It started just after it changed ownership in 2014. Rude managers and absolutly disgusting service managers. Especially the service manager, Joe in Lynchburg, VA. He is rude constantly and over nothing real major. Just nasty folks in total. Experienced it in both dealerships and both service departments. DO NOT trust them with your Mercedes. They would honestly prefer to leave you stranded than deal with a customer. I have written Mercedes Benz corporate and will continue to write until they find real managers who represent this wonderful and superior automobile.
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