13 Virginia Lincoln Dealers

I was visiting Bridgewater, Virginia from out-of-town and - jh

I was visiting Bridgewater, Virginia from out-of-town and my Forester was overheating. I took it to a local mechanic on a Friday morning and he was too busy to fix it. He sent me to Bob Wade Subaru in Harrisonburg and I am so glad that he did. I called the dealership and they said to come right up and they would check it out. I arrived and they took my car right away, as well as letting me bring my very furry senior labrador retriever into their waiting room with her travel bed! They were incredibly kind and my car was fixed in short order. I do not think I have ever visited a more relaxed and responsive dealership. Thank you!!

adjusted review. - Frankrightnow

adjusted review. I was refunded the charge for wheel damage on a rental car. Was reached out to by Joesph Britt and he apologized for my experience. That means alot. Thank you No never buy a car from here. bought a 2023 expedition with only 20k miles and had to bring it back because the Gold certified. truck had 4 major leaks and needed a new transfer case. The service department is terrible Jesse wont call you you have to call him. and The rental car department will Scam you they will say you damaged a car and it all because they did not do a walk around when they rented you the car like every other rental car company does. They said well " you should have done one yourself" BUT they wont give you the keys or show to the car until you sign it.

I recently had the pleasure of purchasing my vehicle from - philvz

I recently had the pleasure of purchasing my vehicle from Richmond Lincoln, and I cannot recommend Luca highly enough. His in-depth knowledge of the Lincoln product, unwavering professionalism, and smooth, engaging personality made the entire process not only straightforward but truly enjoyable. Luca’s ability to clearly explain every feature and detail instilled confidence in my decision, ensuring I felt well-informed and valued throughout the purchase. What truly set this experience apart was how Luca embodies the Lincoln brand and the Richmond Lincoln dealership. His commitment to excellence and genuine care for his customers make him a standout professional in the industry—qualities that I will undoubtedly share with my friends and family. Additionally, I must commend Jazz, the financial manager, who worked his magic to secure a car payment that perfectly fit my budget. Jazz’s expertise and dedication turned what could have been a stressful process into a seamless and positive experience. Together, Luca and Jazz represent the very best of Richmond Lincoln, making my vehicle purchase a memorable and hassle-free journey.

Have dealt with MCF for decades. - Chris P

Have dealt with MCF for decades. From sales, service, and bodyshop. Always on top of their game. Much appreciated..

I had a quick, smooth, and truly pleasurable auto-buying - superduty.gj

I had a quick, smooth, and truly pleasurable auto-buying experience at Empire Ford Lincoln in Abingdon, VA. A big thank you to Tristan, Becky, Jason, and Jeff for being so courteous, attentive, and helpful throughout the entire process. Everyone was professional, friendly, and made the experience easy and stress-free. I really appreciate the time and care they took to make sure everything went smoothly. I highly recommend Empire Ford Lincoln to anyone looking for a great auto-buying experience. Be sure to ask for Tristan, Becky, Jason, and Jeff — they’re a fantastic team!

All people I dealt with was willing to give me w hat I - HJsemonesjr

All people I dealt with was willing to give me w hat I wanted and this was very fast

Had a great time Richard did a fantastic job wood - andersonrault

Had a great time Richard did a fantastic job wood recommend him to people for his services

This dealership always willing to work with the customer. - eyaw215

This dealership always willing to work with the customer. They make it convenient for you with their services.

I took my 2003 Ranger in for check engine light and - sharonalsop

I took my 2003 Ranger in for check engine light and engine miss. After a week I pick up my truck and as soon as I leave the lot the check engine light comes back on. When I take it back they said first thing they ask for is an additional $285. Dollar diagnostic fee which was included in the original $940. Dollars I paid them. They then proceed to tell me it was a different issue from the first time, same problem, check engine light and engine miss They are CROOKS

Brought a new SUV from here. - hmdjr09

Brought a new SUV from here. Requested a tire rotation when the car was serviced. Charged $160.00. Con-artist.

I was contacted by the service manager about my 2017 ford - mustangvibe97

I was contacted by the service manager about my 2017 ford explorer making a weird noise, I had left a review earlier because i was not very happy , After speaking with the service manager Brent at the end of the day, Brent assured me that he would work with me to resolve the issue with my Ford explorer, I've known Brent for many years, I'm glad he reached out to me. Thank you Brent Gary Mayweather

We live in Colorado and found and purchased a new truck - hensleydavidg

We live in Colorado and found and purchased a new truck via Dustin Shull and Paul Obaugh Ford. I shopped around quite a bit and found the experience to be frustrating for the most part. By contrast, my experience with Dustin and Paul Obaugh was first-rate. Dustin sold us the truck we'd been searching for with no hassle or surprises. The truck cost what he said it would and he was very patient with us through the entire process of selling and transporting the vehicle to Colorado. I highly recommend Dustin as a salesman.

Just a good word for the exceptional service I received - Chris

Just a good word for the exceptional service I received from Todd. He provided clear communiction over several weeks on the status of a parts order and the setting-up of an installation date. Grateful for all he did to provide me with exceptional customer service.