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I bought a Leaf Plus - Ccj5036
I have been waiting for an affordable hatchback all electric car that can get to Spokane on a single charge. Thank you for the Leaf.
Top Reviewed Specialists At This Dealership
Certified Sales & Leasing Consultant
Last maintenance visit - TGAMARRA
Great service, friendly personnel and knowledgeable, in special Jared. Keeps my car in great shape. Thanks for the rides to and from work, shuttle service. The drivers were respectful and nice
Customer Service Is Still Number 1 - LMS030419
I met with Jazmine Mahee after exchanging emails. She will make sure you are happy and satisfied with your purchase. Thank you for the special attention and hugs! You have a great team that wants to take care of your car needs and not just to sell you a car!
It was a pleasure buying a car from Ava - TekLeaf
From the moment we walked in the door Ava Zender was warm, friendly and helpful, letting us direct the conversation. I felt that she was tuned in and listening to our questions and concerns. We went on a test drive with a pre-owned Leaf, and she was a thorough, patient teacher sharing her knowledge about the vehicles in a non-pressuresome way. After listening to our preferences, she sent us some links with additional possibilities for us. We selected one, came back the next day, and she drove from Edmonds to Everett with us so we could check it out. It was actually a fun experience buying a car from such a caring, professional salesperson--Ava is the best!
Best sales experience ever! - Hebrews12v2
Fantastic dealership! We were "browsing" different cars and dealers in our search of my wife's next car. Phil Satterfield approached me and I immediately could tell he was a no BS salesman.
I was looking at SUV's. He showed me a 2019 Rogue, then asked what kind of features my wife needed. After explaining and talking him my preferred price range Phil asked if i had to have a 2019 or not.
When I explained I would even consider a newer used vehicle he asked me a brand new 2018 Rogue that they had left. It was blue, which isn't our preferred color, but with Phil's encouragement, i decided to drive it.
After i finished the impressive drive, my wife called and had decided to take the rest of the day off. I told her to come drive it, so she did. While she was like myself on the color night being what we were going to get, she liked it.
So I let Phil know we were going to go finish looking at other vehicles, and and for his card. The best part of my experience was Phil was smart enough and gracious enough to know NOT to press the sale right then.
After spending the rest of the afternoon test driving and having dealers try to make us "buy" right now we ended up preferring the Nissan Rogue, and also, particularly, Phil.
We called Phil and went back and bought the Rogue.
BEST. DEALERSHIP. EXPERIENCE. EVER.
Faster I have ever bought a car. No BS. No forced up sales. No 3 hour back and forth.
Great Customer Service!
Best dealership experience. Highly recommended - BlueMonster13#
The staff at Valley Nissan of Yakima made it so easy to purchase my first new car. Every step of was explIned. They listened to all my questions. I felt welcome and at home. The funnest purchase I have ever made. I love my new Altima. My sales associate Keith was fantastic. Oh and the best price thank you Valley Nissan.
Great experience at this dealership! - Suphakarn
We purchased a new vehicle from Younkers Nissan recently and we have to say that our sales representative, Dimitris was outstanding! He was very helpful, informative, polite and valued our time. He followed up with us afterward to see if we were happy with the vehicle and to see if there was anything else we needed. He also helped us order accessories and scheduled the appointment for installation. What great service we received. Besides great service... Younkers Nissan had the best price, a large variety options and color of the vehicles we were looking for!
Great experience - Buyer guy
Dealership was clean and professional, the lot was not too cluttered so we were able to open the doors and walk all around the car and not have to move other cars to take a test drive. Tonia was very helpful and made sure that we were ok with everything and wanted to know what she needed to do to make the deal on the car
OUTSTANDING CUSTOMER SERVICE - bshields
Hands down the easiest car buying experience my husband and I have ever had. We arrived at the dealership around 11:15 am on a Sunday, and were driving off the lot in our new car by 1:45 pm. Our sales person Friday was amazing! He was very patient and accommodating. We told him what we could afford for a payment, and he made it happen! We will definitely be back and will recommend Advantage Nissan to our friends and family!
Great experience - Maria Matias Mendoza
Eddi did a great job, it's always a pleasure working with him! He made our vehicle purchase quick and easy. He allowed us to head out to lunch while he fixed all the paperwork and dealt with the red tapes.
Lying Con Artists! - Jaci
Exercise caution and READ THE FINE PRINT.
Usual car dealership sales methods, will tell you what you want to hear, but mislead you into racking up huge expenses. Salesmen are genuinely pleasant, but top down leadership fails to train their employee’s on what they’re selling. This lead our newly bought truck and extended warranty to rack up a rabbit hole of expenses and wasted time.
The dealership did not honor the sales/finance promise that the warranty could be used at any dealership. Fine print says, if you’re within 50 miles, you must use at their dealership! The salesperson and finance manager both assured us that we could use the extended warranty at any ASE certified shop - we found out THIS IS A LIE!! Fast forward to us paying a bunch of money out of pocket and cancelling our warranty to buy somewhere else. YOU WILL GET ROBBED IF YOU BUY FROM HERE – RUN!!!
Great Experience - lady
I loved my car buying experience at Puyallup Nissan. All the employee were wonderful to me, especially Jimmy, and Ethan in the pre-owned dept and Bruce in the new car dept. Sorry I not remember the names of the 2 guy in service, because they were great. I had my previous car for almost 16 yrs and it was hard to give it up and they made me feel better about the change. Thanks and God Bless.
Bad customer service - Lindamonti
I have taken my car to your dealership before to get my oil changed , but I will Never go back! If I ever want to buy another car it won't be here!
I own a 2015 Honda Accord i know it needs some maintenance but I cannot afford to have it done at this time . Before when I brought it in for a oil changed the have Always washed it but I was told they couldn't do it today . I waited over a hour and a half even though I was the 1st customer of the day and no one came and got me I finally went out and it was parked curbside. I had also asked about the tire gauge light and to check the tires and to turn that light off . I know the button to push as well . It never went off . I asked your rep about it and he said I don't know it maybe something diagnostic . He didn't even know what button to push to check the mileage I had to do it for him . Horrible customer service!!!?
Tire rotation - M
I Walked in without an appt. and they agreed to take my car - the car was done, tires rotated, vacuumed and washed within an hour.
Great service! - Jeannie
I bought my Nissan Xterra here when they still had Nissans. I’ve been taking my car in to Portland for warranty work since the Longview one was closed. However, I recently had a sad experience at the Portland one so decided to try Columbia again and was very happy with the service. I will be returning 👍🏾
Nissan Leaf A+ - S
Blake W was extremely helpful in our Nissan Leaf purchasing process. Very knowledgeable and patient with my husband and I with this being our first electric vehicle. Dealership overall was efficient and offered great service. Like any dealer, though, they'll try to sell you several warranties, protection plans, etc to add to the price of the car but are at least transparent about it.
Extraordinary customer service - Gary.Ronda
These are great people to work with who are respectful of the customer's time. They were fun, yet got us through the entire process which included the search for the right car that fit our needs and preferences, the test drive, the hands-on features training and the endless paperwork in a remarkably short amount of time. The folks are not high-pressure; these folks are are truly professionals and exceptional in their area of expertise. We live our new Nissan!
Fantastic experience, will absolutely return - joedougfish
This wouldn't have happened if we didn't get Stephen as our salesman. My girlfriend was very anxious and apprehensive about even looking at cars, Stephen was the only person who was capable of allowing her to explore options and feel in control of the situation without feeling overly pressured to make a decision she wasn't ready to. We had not expected to purchase a car when we went in on labor day, but over the course of a couple test drives and some quality selling, she was eventually convinced. We had been looking at Toyota Rav4s but found that, in spite of the higher price tag, the Rogue Sport was a better fit for my girlfriend's needs. It was a great car at an even more fantastic price, we felt valued and cared for through the entire process. Every employee we spoke too was warm and friendly and were able to pick up when they might be pushing to hard and backed off. It was an absolutely perfect car buying experience and I plan to return to them when I finally trade in my old clunker and buy a new car. This experience may have made me a Nissan customer for life, and once again, thanks to Stephen for being such an incredible and friendly salesman.
DO NOT BUY HERE!!! - mjanderson
DO NOT!!!!! I repeat , DO NOT buy a vehicle here!!! If I could give no stars, I would. I got soooooo swindled. The sales guy went through the car fax too but I believe he knew, in hindsight, cause he was scrolling through so fast. So I think he scrolled right past and I missed the part that said... Wait for it!...
So I bought the car in the summer. 1st thing that breaks is the carport charger. I replaced the part cause it was cheaper than dealing with a deductible from the warranty. Still doesn't work. Then when it started getting cold my windows started fogging up. For like no reason. I was just like ok I have to clean my windows and that will fix the problem. NOPE! Then the smell. The smell came and I'm like WTFFFFF. It didn't stink in the summer when I bought it. Of course, right, cause its hot outside and windows are down. I drive for Uber so I vacuum and stuff regularly and the car is clean so WTH. The smell continued to get worse as it got colder. Windows continued to fog up even with the defrost on. I parked that car in my garage and worked my real job for a while and didn't drive for Uber. Today I go out and I want to clean the car and get it ready to drive for Uber again.... I know it smells. I know I have to like lay some Borax down or something. I have to fix this!
So I go and as I'm laying this Borax down on this stinky upholstery, guess what I see.... Fawking MOLD! Growing on the floor!!! This dag car was a flood car! Like with everything that's wrong with it... It's a dag flood car. Like that's why all this stuff is wrong with it!!! They sold me a bloody flood car. And they tell me like when I 1st started having issues that its $100 deductible and $120 for their diagnostics, and that's not even including the price of parts or labor or fixing the actual problems!!! That's just to find out if whatever is covered by warranty.
I got screwed so hard!!!! And now I'm just stuck with this dag flood car and breathing mold smh. I hate this place now. I hate this car. I had bought my 1st vehicle from there so I was trying to stay loyal and I never had any issues there besides a couple rude people when I went to get oil changes. I will never go here again and I encourage you, if you are reading this fully... STAY AWAY!!!
Disappointing - Trying to Buy a Car - renelll
I have previously purchased and owned two Nissan Sentras, one new and one previously owned but certified. I found them to be decent, reliable vehicles in my price range with good features. My current Sentra is a 2014 and I had just finished the payments in time for my child to reach sixteen and earn a driver's license so it was time to hand that one over and get my next car. Of course I thought I'd be getting another Nissan.
After looking at some prices online (I did have to provide my phone number and email address to get the prices), I took my sister with me and off to the dealership we went on a Monday afternoon to look at Sentra & Altima options with low mileage. My plan was to purchase a car Monday or at the Tuesday. We stopped at another dealership first so I'd have a similar type of car to compare the Nissan to since I'd been driving Nissan for the past five years. That experience went well, with knowledgeable staff and no pressure tactics but stopping there had been more of a formality to make sure I wanted another Nissan.
We then headed to Nissan and unfortunately the entirety of the experience left me with a lack of confidence in this dealership. We were browsing the lot, standing in front of a used altima that had a few more miles than I would've liked and little higher price than my range when we were approached by a friendly salesperson. He asked what car I wanted rather than asking for what types of things I was looking for so I started to tell him that I currently drive a Sentra and was giving it to my child. He led us away from the altima we were looking at and over to a sentra. It had a little lower mileage and a little lower price but he had yet to ask me what my price range was. He told us about the color of the car and why that color was so special but that wasn't really a feature that mattered much to me so I told him so...we were told about this color another six times from him and another dealer on the lot:( He showed me the trunk and seemed surprised and pleased to tell me that it had a carpet in the trunk and that was uncommon; I've never been shown a vehicle that didn't have carpet or a rubber mat in the trunk area so I'm not sure why that should be a selling feature, maybe he meant the carpet was a nicer level of carpet or an upgraded carpet?
He asked if I wanted to test drive the car and since it met my minimum requirements of miles & price I said I could but just around the block because I couldn't imagine it drove much differently than my existing Sentra. I told him I do not come to Bellingham often and I wouldn't know my way around so please give me plenty of notice if he wanted me to turn and I did not want to go on the freeway. I followed his instructions and ended up on a rather long trip up Alabama hill and down to the lake. As we drove (we had lots of time) we asked many questions but our dealer wasn't familiar enough to answer these questions:
Q About how many miles, with good maintenance, can a sentra be expected to last? A: it would depend on so many factors no one could really say
Q what is the "eco" light on the dashboard? A: I think that might be economy or something.
Q Do you think "eco" is a setting or button that I could push like "sport" and turn off? A. Maybe
Q. Are there major differences between this sentra and the sentra I have from 2014...? A. this car would be newer
Q. What is the next step up from a Sentra and what would be the benefit of looking at that model? A. Some information about different trim packages available on the sentra and another review of how special this color was
Q. I haven't had a car with a backup camera before, are there other safety features on this car that weren't on the 2014 model I drive? A. yes there probably are you could look at them...
Q. Is this a certified vehicle? A. maybe, I could check
Q. What's the advantage of a certified vehicle? A. I could check but maybe the warranty transfers
Q What kind of car do you drive? A. I drive a Kia and love it!
When we returned to the lot another dealer joined us as we exited the car and were asking our dealer if we could see an altima. The other dealer told us excitedly about the color package on the car we had just drive and I wasn't very polite in saying "the color of the car is not a feature I'm interested in, it really doesn't matter. What I would like is to compare this car to a Nissan Altima. Is there an altima here in my price range with low miles?" and my dealer started looking around while the other dealer said there was one and led us back to the altima we had been looking at when we arrived on the lot. We again tried asking about the differences between a Sentra and an Altima but my sister finally gave up and just demanded the key so we could look in the car. Our dealer had to go get it. When he got back he opened the car and then went through the same steps of telling me about the color of this car and then showing me the trunk. He again was excited to see carpet in the trunk because "you don't always get that" and then he showed me the emergency release latch and asked me "do you know what that's for?" I said I was familiar but had no intention of getting locked in the trunk. I asked how this vehicle would be different from the sentra because it had similar miles but was a bit more expensive. He said it would drive like a nissan too. I asked to take it around the parking lot or the block just to get a feel of the difference and we once again headed out. He tried to take me on the same route but I refused since I didn't need a long drive and just wanted to go around the block so I turned right towards Lakeway. An emergency light turned on the dash while we drove so I asked what it meant but he didn't know and thought we didn't need to worry about it. He again wasn't able to answer questions about the vehicle beyond the cosmetics and showed me the sun visor and how it could slide. I tried asking some questions about the features and some of the settings on the steering wheel that I wasn't familiar with but he wasn't sure what those buttons did. As we drove, my phone rang and my sister answered. It was the Nissan dealership calling to ask if we'd like to come test drive cars. We said we already were and our dealer immediately started asking "who is that? which dealer is that on the phone?" but we ended the call. Unfortunately I don't know my way in Bellingham and the dealer didn't tell me he wanted me to turn until I was stopped in the middle lane at a light and he realized he should have had me in the right lane to turn. Instead he could only figure out how to get back to the dealership from there by putting me on the freeway.
When we got back to the lot we asked if there were any other sentra or altima vehicles that met our requirements on the lot that we could look at. Our dealer assured us that he had shown us the two best options because he really cared and wouldn't waist customer time. We thanked him and said we had other cars to see at another lot. He then said he did have other vehicles that would probably be better for us but we'd had enough. He asked us to please wait just one minute so we went in to use the bathroom. When I got out of the bathroom he had his manager and they were talking about the sentra I had looked at and did I want to make a deal? I never expressed a preference between the two cars I had seen and was flabbergasted as I'd just told him I had other cars to see. My sister had had enough though and told the truth of how we felt about the experience. We did take the managers card and left.
When I got home that night I had an email from Nissan that had come in about ten minutes before we'd arrived at the dealership that afternoon. It detailed an Altima that had lower miles than the two cars I'd been shown and had a lower price than the two cars I'd been shown and was a "certified" vehicle. I was so frustrated! I would've been interested in a car like that since my previous vehicle was a certified vehicle and this vehicle seemed more in keeping with my desire but I just couldn't go back.
The next day I received a phone call from the internet sales department following up on the altima they had sent me via email and they were told about the negative experience. They apologized but it really wasn't their fault; I was on my way to another dealership to buy a car. A few minutes later the internet sales manager called to apologize for our negative experience and offered to help us if we wanted to come back. That was a nice gesture but if I ever decide to purchase another Nissan, I'll drive to Burlington or Everett. Instead I found a nice vehicle at another lot, certified by the dealership, with only 9000 miles and the dealership adjusted the price so that it was within my range.
Terrible to try to talk to anyone other than a sales person - Darknight
They had my Nissan in for 2 months and after paying a wonderful $1400 bill and drove it home, it was doing the same thing as what I brought it to them. I was told when I emailed the service manager (because no one answers the phone) that I should take it to a different dealership. I did on the next day and they found the issue in64 hours, so add another $635 to the cost. So if you have a Nissan just like me take it somewhere else and save money and some time.
Horrible - cargaldavis
I have never had a worse experience ever buying a car! They were rude and dishonest. They had the only Murano in the entire Northwest with the color combination I wanted. I ended up walking out and then bought it 2 weeks later just because I couldn't find one I liked as well. The are a rip off as I paid extra for a "leather protector" on the seats and a scotch-guard on the carpet as well as a paint sealant. It was a joke as I took it back to get a stain off the carpet and they said they couldn't get it out. Even though it was supposed to be guaranteed. Don't waste your money as I don't believe that they sprayed it with anything, After I left I ended up getting the stain out myself. Each and every time I went in they had an attitude! I would rate them a negative 5 if there was one!!!!!!!!!!! Horrible !!!!!!!!!!!!!!!!
Excellent service! - Customer
Jesse and his manager Gary went above and beyond in their service level to us when we made our used car purchase. We recommend them highly in being both very competitive and great to work with! It's a competitive arena out there and it's so nice to give your business to a company and people who deserve it.
Bill Robertson Nissan
Dave Smith Nissan
Alan Webb Nissan
Nissan Service Advisor