2,638 texas Used Car Dealers

Excellent service. - Anaflores

Excellent service. Explain the issue has my car the price was not too bad Henry is nice person.

James, service, was my hero today! - Terri C.

James, service, was my hero today! He fixed the display issue with on my CRV!

great service dept, had my oil changed and recalls done, - REEDVYROSTEK

great service dept, had my oil changed and recalls done, they even detailed my truck as a courtesy service .

Stephanie Turlea, has been my favorite saleswoman! - Elisagarcia1026

Stephanie Turlea, has been my favorite saleswoman! She is very knowledgeable, professional and knows how to listen to my wants and needs! Truly recommend working with her!

Thank you Baer and Maria you both worked so hard in - Grateful buyer

Thank you Baer and Maria you both worked so hard in getting me into a vehicle. You both were patient, and explained the whole process to me. You even had options waiting for me. Appreciate y’all and management.

Clutch was out in my Mustang and they fixed it. - JSVMD

Clutch was out in my Mustang and they fixed it. Efficient quick drop off. I was updated along the way as far as cost and estimated time.

i had a great experience with Javier Gonzalez shopping - Matt

i had a great experience with Javier Gonzalez shopping for a car at helfman ford

Great salesman Understanding Finance dept Works well - Jwdata1965

Great salesman Understanding Finance dept Works well with customer Easy process and complete understanding of Contract

If I could give zero stars I would. - K Castruita

If I could give zero stars I would. They add to the contract stating you NEED to have them in order to purchase the vehicle and then don’t provide support documents for said coverage. The warranty company they use also has horrible reviews. Trying to get an answer from them is next to impossible. I’m on day 2 of trying to get help. Go somewhere else for a vehicle.

this dealership was very helpful and worked quick. - briorran

this dealership was very helpful and worked quick. the employees were very nice as well.

Wendy was amazing and I really appreciate her taking the - kimw719

Wendy was amazing and I really appreciate her taking the time to listen to my needs and wants! She got me the deal that fit perfectly! Thank you Wendy! I will be sharing your name with friends and family

Purchased a 2024 GMC 2500 Denali Ultimate online. - Jerry.viera3507

Purchased a 2024 GMC 2500 Denali Ultimate online. Salesman almost lost the deal over a xx $2000 fee to have ceramic coating done and a tracking GPS. Although I wanted neither they added it and wouldn’t remove the GPS as I requested. Then I asked about scratches and was lied to. Was told one minor scratch on the bumper. Vehicle had significant scratches and a few dents when I flew down to get the truck. Nothing was ready when I told them I would arrive at 9am. I was driving back to my home state 750 miles away and was stuck there for 2 hours. I would not recommend dealing with this shady operation especially if spending the kind of money I did on a vehicle with 19k miles and certified pre-owned, allegedly.

Muy buena atencion y servicio. - brenda.gallegos7802

Muy buena atencion y servicio. El joven Sam fue muy amable y nos ayudo mucho.

I had numerous of different brands of cars and Mazda is - Cat Roberts

I had numerous of different brands of cars and Mazda is the new brand I'm standing by

Normally, I view buying a vehicle as a stressful - ckf12163

Normally, I view buying a vehicle as a stressful experience, but when I walked into this place and talked with the sales person and the finance manager, it was perfect. No stress, they were very friendly. They were very professional. They were on top of everything and made it just simple and easy and I absolutely enjoyed spending the time with them and getting this taken care of and getting a new vehicle. With excellent customer service like that I would recommend this dealership to anyone and we’ll go back myself.

Excellent service from start to finish. - john.colglazier

Excellent service from start to finish. A pain free process. Easiest car transaction I have had buying a car to date. Gunn is excellent, as always.

I bought a Dodge Challenger and a Jeep grand Cherokee - mfgoodale

I bought a Dodge Challenger and a Jeep grand Cherokee from this dealership. It was an awesome experience all the way around. The sales and management department were awesome in buying the vehicles. The service department was so great. They treated us like family. A few weeks ago I bought a 2025 ram 2500 from Big Star Dodge in Webster. Big mistake!!! Once they got the money, they didn’t give a xxxx about me. I got home and I noticed that the chrome on the rear driver side door handle was missing. I contacted them and they said they would take care of it. Nobody called me back. I contacted my Sales Man Dennis Wright. He said he would take care of it. Nothing!! I called again and I was transferred to the service department. Service department gave me a phone number to send pictures. Nothing no response. After about six calls, I asked to speak to the GM. Of course he’s not available. I told them I was about to come down there. The GM finally called me back when I was busy at work. His name is Kenny Young. He left a snide reply on my voicemail. I called him back and he would not return my call. I would never recommend Big Star Chrysler Jeep ram to family or friends. Not even my enemies.

Buying a car from Avi is like buying from your best - mfragoso731

Buying a car from Avi is like buying from your best friend. The friendliness, workability and non salesy approach will keep me coming back to and referring anyone I can. This attitude comes from the top as Sam and everyone else I met at this dealership was truly a pleasure! Other wonderful surprises - free Saturday morning car washes - more for your trade in

I bought a 2013 Cadillac CT6 From Mike Smith Volkswagen - reconajm

I bought a 2013 Cadillac CT6 From Mike Smith Volkswagen Used Cars in 2023. I paid the total in cash and cashier's check, so I own it free and clear. Here it is 03/24 and I did get new plates but never received the title in my name. Every time I call, they tell me I need to file for a lost title. More expense on my part for their lack of doing their business. All the other places I've bought from, I would get the title at time of purchase or within a week. I will never do business there again and I suggest everyone stay away from them. Totally dissatisfied. May just run the caddy through the front window and leave it.

Very kind and professional. - dominique lane

Very kind and professional. Great customer service and they were very patient with us . They took their time until we got the deal that was best for us. My wife and I was very thankful.

Excellent service and finaancing. - roscothadon

Excellent service and finaancing. Echo park never would even provide me a buyers sheet, which turned me off.

Bought a New Trax, It was a Great Experience and would - Big C

Bought a New Trax, It was a Great Experience and would Recommend to anytone needin a new vehicle!!

⭐ 1/5 – Misled, insulted, and kicked out Called ahead - christian.herrera

⭐ 1/5 – Misled, insulted, and kicked out Called ahead to confirm they took motorcycle trade-ins — they said yes. Drove out with my bike, only to be told they don’t. No apology, no solution, just a dismissive “sorry” and a manager who said I was “xxxxxxxx and complaining” when I calmly called out the lie. Then another guy — the manager’s dad, apparently — got in my face, telling me to “watch your mouth” after I said they were acting like goofballs. Totally unprofessional and borderline threatening. They don’t care about customers — only if they think they’re getting paid. Avoid this place.

Everyone was extremely welcoming and the customer service - Racara Aikens

Everyone was extremely welcoming and the customer service was great. The process wasn’t long at all and Tootie was AMAZING. I would recommend this dealership to anyone looking to purchase a car. This was my first time purchasing from a big dealership and I’m glad I chose this one

. Aaron did an outstanding job selling me my new GMC - Randal

. Aaron did an outstanding job selling me my new GMC Sierra SLT. I felt very comfortable in the whole buying experience. I highly recommend him to friends and family for their next vehicle purchase.

Andrew was very helpful with my new vehicle purchase. - Tyren Ball

Andrew was very helpful with my new vehicle purchase. Very respectful and professional. If I know someone looking to purchase a vehicle, I would definitely send them to Andrew.

Wonderful staff, lovely building, and great selection of - kirracollins33

Wonderful staff, lovely building, and great selection of cars. I lived the attention and service.

Sales & Finance are outstanding, they go way above to - Vickie L Myers Schneidt, Gene Schneidt

Sales & Finance are outstanding, they go way above to help. Purchased 2nd new vehicle, very happy

Very upset with service department. - Vruggiero

Very upset with service department. The manager could care less. I spent over $2k on service and they could not even get engine light to come off on my wife’s car. One excuse after another and their service agents literally just read from a computer generated service sheet. Manager is a joke and basically told me he does not what is going on and he is just there to do payroll. Your experience has forced us to never consider another Hyundai ever again. Sad that in a tough economy you are ripping people off in that service department. The quote that wins it all is last thing the agent said to us was “it is not safe to drive and tech estimates full breakdown in 1 month”. Wants us to spend another $6k on service. Buyers beware of this dealer.

The customer service is always exceptional when we come - LBARAJAS0325

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!