2,647 texas Used Car Dealers

Complaint Details In late July early August I bought a - hemphillr18

Complaint Details In late July early August I bought a 2018 Hyundai elantra from McLeod auto sales within 3 days it overheated check engine light on had return to shop they replaced radiator and thermostat a month later car overheated again this time they had to burp radiator meaning air was in the line a month later I had to return to dealership radiator reservoir was bone dry and when you refill it is empty in a day returned to shop this time they said oil was in antifreeze and antifreeze in oil so they said I would need a new engine I have only driven the car 2000 but I have carshield and they have been waiting weeks for pictures of the damages McLeod has of yet not sent the pictures I was provided a loaner but I would like a different vehicle to pay one thais reliable I was reading the lemon law and it states after 3 chance to fix your is lemon and has to be returned and replaced with a reliable vehicle I also had to bring it in for a sensor malfunction that was 150 on carshield I spent 947 on brakes and shocks I would like to be reimbursed for repairs plus a new vehicle Desired Outcome/Settlement Desired Settlement: Exchange None Provided From the Business on Wednesday, December 27, 2023 We’re truly sorry you have had issues with your vehicle. I’ve spoke with the general manager and service manager . I’ve been assured you have been taken care of and are now happy with the outcome . If you need any further assistance please don’t hesitate to reach out to Jay Moses at the dealership. It’s our goal to make sure our customers feel satisfied with there purchase. From the Consumer on Thursday, December 28, 2023 Complaint: 20940459 I am rejecting this response because: Regards, Robert Hemphill McLeod employees are respectful and helpful but I was sold a lemon I had to pay for parts and was never offered an opportunity to get a replacement car all they want to do is keep working on the same broken car they are helpful but they don't offer you options when they know they sold you a bad car other than just trying to fix it multiple times to No success. I just feel scammed because who gets a car that breaks down 3 days after you get it and they make you pay for parts they waived labor and but my issue is I was never given opportunity for a different vehicle because in life if something breaks you try to fix but if you can't fix you replacement I feel quality was not a big deal for this dealership so in summation an offer was made it was not my first choice but I was forced to feel like I had to keep the car while my preference was to exchange From the Business on Friday, December 29, 2023 Please refer to my original comment. From the Consumer on Tuesday, January 2, 2024 Complaint: 20940459 I am rejecting this response because: although repairs are being made to my vehicle my original request was for a different vehicle because the one I was given is a lemon because of the problems I have on the vehicle. I feel I was not given a good vehicle to start Regards, Robert Hemphill From the Business on Friday, January 5, 2024 The car has been repaired for you at no charge ,We will not provide a new car . We’ve done everything in our power to take care of the problem. From the Consumer on Monday, January 8, 2024 Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID 20940459, and find that this resolution is satisfactory to me. Regards, Robert Hemphill From the Consumer on Thursday, January 25, 2024 Complaint: 20940459 I am rejecting this response because: This is a continuation from a previous bbb case 20940459 I got the vehicle back and less than a week later the alternator went out which is a covered part under the previous fix Regards, Robert Hemphill From the Business on Thursday, January 25, 2024 We’ve done everything we know how to do to make this customer happy . There’s nothing else we can do . This is my final response , I won’t be blackmailed by a custo

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

I had a great experience with Karl. He was very... - mzheng06

I had a great experience with Karl. He was very knowledgeable and made the entire process very easy. Would definitely recommend working with Karl again!

This place is a great place to buy a car or truck from. I... - lorilouise5

This place is a great place to buy a car or truck from. I am on a budget and needed every penny to get a good used car after an 18-wheeler hit my me in my paid off chevy impala on an accident on March that was ruled at the scene as a "no fault of either driver due to signal lights not working" & thankfully I was uninjured but lost Everything in the accident. I needed another vehicle asap to keep from losing my employment and texas best auto deal auction worked with me and helped me buy another cash car for only 1000 dollars total fees included and that was 3 months ago and it still runs great. I wouldn't have been able to recover from that unfortunate setback without their help and professional support and services in getting another car. I would recommend them to anyone who may be down on their luck but can save up enough money to start over to definitely go there. It'll be money and time VERY WELL SPENT.

David Cordova is an asset to NXCESS. I dealt with David... - kaflory

David Cordova is an asset to NXCESS. I dealt with David over the phone because I am over two hours away from the dealership, David and the team at NXCESS stayed true to their word. The car i was inquiring about was on point, couldn’t be happier.

I just want to say JP got me right. - RomethaejohnsonRo

I just want to say JP got me right.I'm very impressed and happy with my purchase. He's the man !!! Thanks again 😊

Complete scam artist, a real piece of s---. Tried to... - Mark Roback

Complete scam artist, a real piece of s---. Tried to reason but they are just a group of uneducated kids

Pocketed $3,500 that we paid them to buy us a warranty - DoneDirtyby360SmartCar&Kamkad

From our own personal experience with buying a vehicle from this dealership: This 360 Smart Car / Kamkad (or whatever name it is at the moment), is a complete scam. Just watch the News reports. Google search 360 Smart Car investigation. Yes, it is the same dealership, no matter what they tell you. Look at the location. Same employees. They changed their name to fool people. This same company is in the news elsewhere, too. Here is why I'm so upset and trying to let everyone know to beware. Please keep in mind, too, that this is such a dreadful company, that NO ONE has bothered to reach out to us in an attempt to make this right. They charged us THOUSANDS OF DOLLARS for an extended warranty on a car they sold us 6 months ago (Nov 2018), and they have never paid the warranty company! So we have no warranty on our 8 year old car we bought from them because they pocketed our warranty money! Seriously, who does that???!!! To the owner or manager: I hope you're having a good time with our $3,500 at your "Family owned and proud" business of yours. Are you proud of yourself for scamming money from hard-working people? I can only hope that this happens to you one day! I sound bitter don't I? Well, let someone steal $3,500 from you and then tell me you're not bitter. We have three girls in college, we can't just walk to our backyard and get more cash off our money tree and buy another $3,500 warranty. I just happened to call the warranty company in Feb of 2019 to ask if I would get a contract in the mail; and they told me, "Oh, your contract has never been activated because the dealer never paid us for it." Whaaaaaat?? Now, no one at this "more-names-than-Elizabeth-Taylor" dealership will call me back or return my emails! I mean why would they call me? They're obviously too busy vacay'ing in the Grand Caymans with our stolen money. Not to mention this: 2 to 3 WEEKS AFTER we bought the car, they called us to say they were changing the finance co. to a different finance co. because the 1st one went out of business. WEEKS LATER! Ummmm, why did it take them so long to contact us? The paperwork was just sitting on someone's desk collecting dust for WEEKS! That's why. Oh, and I'm not done: They also tried to raise our interest rate on the new paperwork/contract. Are you kidding me?? It was only after I told them they could have the car back, and they could shove their higher interest rate up their you-know-what, did they agree to keep the rate the same. So, we had to go back to this freakin' dealership to sign all new paperwork with a new finance co. on it. Oh, and I called the original finance co. and they told me they did NOT go out of business. Hmmm. Of course, we didn't get our plates until months later and we asked them to mail the plates to us because we didn't want to go back there AGAIN. They said no, so we had drive back out there to pick them up. I have proof of all this, so NO ONE can say that I'm lying!!!!!!! If these people were good or honest at all, don’t you think they would have paid our warranty by now? Do you want this to happen to you? I’m not upset with our sales people who helped us, but rather owners and management who actually took our money and didn’t pay our warranty. Please understand, I am normally a very, very patient and easy-going person. But this dealership has caused soooo much heartache and frustration; and they’ve caused us many sleepless nights. They stole from us. And they don't care! Don't make the same mistake we did. DO-NOT-BUY-ANYTHING-FROM-THIS-DEALERSHIP!! If you do decide to go there anyway, please run to your doctor first and get a quick CT Scan; just to make sure you have a brain. Yes, I’m angry and I should be! Can I be any more clear? I don’t think so.

Don't take your vehicle to this dealer for repairs. I... - kyle.eckhardt

Don't take your vehicle to this dealer for repairs. I took my sons 2012 Silverado in for a air bag recall and the technician cracked the dash. I talked to Dalton the service writer and he said there was nothing he could do and that it was a common problem. I then talked to Brad Tegeler the Service manager and he said the only thing they could do was to replace it at cost. Why should a customer pay for their incompetency. Its a shame people/businesses wont take ownership for their mistakes. I was in the process of buying a new truck and had originally talked to one of their salesman. I wont do business with someone that wont do what's right and hope you don't either.

Great service! - exaudi

I highly recommend buying from Jordan Motorcars. Salesman, Chris Gonzales, was friendly, helpful and not at all pushy. He just presented the vehicle and answered questions. Was impressed he brought the truck to me in Austin and met my wife the next day for her signatures. Just got a call from him several days after purchase asking how things were with the truck. Great follow up!

JJ was absolutely amazing, very helpful and super... - tamaranorman806

JJ was absolutely amazing, very helpful and super knowledgeable. Thank you so so much for your help and getting me in a brand new truck.

Buyer beware! I recently purchased a vehicle sight... - walls_chace

Buyer beware! I recently purchased a vehicle sight unseen, boy was this the wrong dealership to enter into a buyers agreement with sight unseen. For starters when the vehicle arived it had 1000 miles more than the odometer disclosure said, the overall condition was a lot rougher than was disclosed. I was promised a full multi point inspection, auto detail and full of fuel. Of course none of this was done.. The dipstick was rusted in the tube and hadn't been removed in some time. The oil hadn't been changed, floorboard was filthy and had 1/4 tank of gas. The finance manager would not make it right with me, hence the bad reveiw. Please save yourself the trouble and look elsewhere for your next vehicle purchase

On FEB. - cdlawrence2038

On FEB. 7th 2025 I was traveling from Cotullia TX to Sweeney TX . My 2020 Chevy engine had fail. I made to the Chevy dealer. When i arrived to the dealer they tested my truck with the computer. It had 47 codes. They determined that the moter had failed. I call the company that had my Warranty on the truck. They ask for 4 videos and Vetrans chey sent it to them. The company did nothing to resolve the issue or pay for a new motor. I had to purchase a new truck . The guys in the service was very helpful and worked had to resolve the problem. I had to purchase a new Truck so i could go home. I would like to say thank you to all the employees that helped me get back on the road. I know this is where God sent me. Thank you for every thing you did wish you was my dealer back home. God bless you and again thank you

Thank you Mr. - MWalker

Thank you Mr. Lilly and Rex perry dealership for making it so easy to pick out my car. Thank you also for your patient instructions over all the new bells and whistles. This is my third vehicle purchased from you all. I’ll be back.

I have been a loyal customer of this dealership for - md09041967

I have been a loyal customer of this dealership for years. I am financing two vehicles now. I wanted a 2016 Nissan Pathfinder and was able to get one October 2016. I have been back and forth to the service department five times since Memorial Day 2024. I cannot sit at a traffic light or a drive thru without vehicle running hot. The last time it was in service department was Aug. 16, 2024 and a week later it is back with a final diagnosis of needing a radiator fan at a cost of $725. When I got the vehicle it was supposed to be under three year warranty. With these service department trips, I have been told over and over that the warranty doesn't cover work this vehicle needs. I am feeling so messed over.

Just the other day my Honda Acord would not start, I - lisasflavoredfudge

Just the other day my Honda Acord would not start, I called FairWay as soon as they opened explained my situation. Without hesitation I was told bring it in and will take care of it. my neighbor was able to jump-start it. When I arrived all their mechanics were working on other cars. Even though I didn't have an appointment, they were able to get my car in within a short time. Their staff are fast and efficient, turned out to be the aulternater, they took care of this. Several weeks before this I went in for my regular service and the mechanic suggested the power steering be serviced as well. I was so glad he did. I could tell a big difference in how my car was handling as I drove down the road. They take care of your car as if it was their own. I will never take my car anywhere else. The staff treat everyone like family no matter how long they have know you. They are honest, respectable, and just down right good people. I refer FairWay Automotive to everyone. They are truly the best. A Loyal customer. Lisa.

Crossroads Dodge Chrysler Jeep Ram in Liberty, TX is - Bobcat55

Crossroads Dodge Chrysler Jeep Ram in Liberty, TX is hands down the best dealership to do business with. From the time I contacted the dealership, I was treated like family. Their dealership team is loaded with professional and patient folks, Ryan Downs my salesman was the best I’ve ever had, a true star at this dealership, I definitely recommend asking for Ryan. Mark Nicky, Trent and Storm the management team, will work diligently to make your vehicle dreams come true. I suggest passing up all those other dealerships and coming to the country, in ole Liberty, TX, to be treated like kin folk! Thank you Crossroads!

They were very helpful and friendly. - aodhen

They were very helpful and friendly. I expect to return to them in the future.

Reviews from the web DealerRater 4. - S. Kossa

Reviews from the web DealerRater 4.6/5 77 reviews Carfax 4.6/5 27 reviews NewCars.com 4.5/5 45 reviews Google review summary 5 4 3 2 1 4.0 (505) Reviews Alltruck 57 finance 23 job 16 oil 15 +6 Sort by Most relevant Newest Highest Lowest Sam K 1 review just now NEW In 2021 I purchased a new 2021 Jeep Compass from the Yaklin dealership. I then used this Jeep as a trade-in and have been trying since June to get a refund for the service contract - that was never even used. First, it took several calls to … More Erika Cuellar 2 reviews·7 photos 4 months ago Literally just tried to sell us a vehicle with significant damage to undercarriage and catalytic converter and then manager proceed to down played the damage and instead of offering to fix it he got angry and started to yell at my husband. … More +4 4 Karl Patten 2 reviews 4 months ago I just bought a Jeep from Yanklin today and let me tell you, what they were able to do with the how upside down I was on my 2021 Ram was just amazing. Sales staff worked with me for almost 2 days to put me in the right vehicle. Got my … More Danny Sale 6 reviews 3 months ago The service department could do a lot better job of communication as well as keeping their word as far as charges for specific services. The first visit to the dealership went off without a hitch. I was pleased. The … More 1 Yaklin Chrysler Dodge Jeep RAM (Owner) 3 months ago Danny, Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. All Inside Car dealership By owner Street View & 360° All Add a photo From Yaklin Chrysler Dodge Jeep RAM "At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate... More Sharing @CDJR-Dealer-Seguin Details Service options Delivery In-store shopping Accessibility Wheelchair accessible entrance Offerings Car rental Car wash Oil change Repair services Payments Checks Debit cards Credit cards American Express, Discover, MasterCard, VISA Update this place Profiles Facebook Twitter Sam K 1 review just now NEW In 2021 I purchased a new 2021 Jeep Compass from the Yaklin dealership. I then used this Jeep as a trade-in and have been trying since June to get a refund for the service contract - that was never even used. First, it took several calls to get the Finance Manager, Rob Couser actually on the phone. Then it took a couple reminder voicemails to get him to actually send me the paperwork. Upon receipt, I got it filled out and returned to him promptly. Called him to verify receipt and he let me know he did, in fact, receive the paperwork. Several days pass and Rob calls to let me know that while I do qualify for a refund, he had to send me a different form because they were in the middle of "changing the servicer" of their service contracts. Received new paperwork, go through the process again - fill it out, return within a couple of days, verify he received updated paperwork - yes, yes and yes. I received the GAP insurance refund from the loan provider within four weeks but nothing from the dealership for the service contract. It has now been 12 weeks, I've still gotten no refund and of course, Rob is no longer returning my calls. DO NOT SPEND YOUR VERY HARD EARNED MONEY HERE!! 0 of 10, would not recommend. If I could give 0 stars, I would.

Great sales person TJ. - twootton333

Great sales person TJ. Enjoyed the experience. Would reccomend to anyone. Jeep was in great shape and we are very happy with our purchase.

Great service and great trucks! John was awsome! He... - Shane

Great service and great trucks! John was awsome! He helped me out, bad credit and all and put me in a great truck. All you can say is awsome.

Very honest and forthcoming. - rkbot

Very honest and forthcoming. Explained some issues the vehicle had. Quite personable Salesman. I will deal with them when looking for a Hummer.

I highly recommend Texas Carz when upgrading to a new - cyn

I highly recommend Texas Carz when upgrading to a new vehicle. Emad was my sales person. He was kind, elegant and informative in a highly professional manner. This dealership is unlike any other in that they do not pressure you at all. When I came in to look at the car I was interested in Emad said you have to fall in love with the car. I never thought of it that way. He was right. Shopping for a car should be fun. I was taking it way too seriously. I had been looking and doing research to find just the right car for 2 and a half months which is a ridiculous amount of time but when I drove the Mercedes SLK 250 convertible I did fall in love with that car and that was about 3 weeks ago. The price I paid was well below market value. They take very good care of their cars and customer service is excellent. AJ helped me with the financing and spent a lot of time answering my questions. Anytime I call they are always right there to help. Next car I buy when it's time to upgrade to a newer vehicle I will be contacting Emad and AJ. It's a family run business and you can tell. They are all so nice and helpful.

Warning THEY WILL RUIN YOUR CREDIT - BAD BAD BAD

I purchased a Truck from Fincher's Texas Best Auto & Truck Sales in Tomball in May 4, 2019 and traded my old one in. They are to payoff my trade in. It is now July 2nd, 2019. The bank that I had my loan with on the truck I traded in has been calling me for payments (3 months worth). This dealer will not return calls and all they do is give you a run around. The bank that I had my loan with (trade in truck) has filed theft charges on me and now they are reposing the truck. This doesn't hurt Fincher's Texas Best Auto & Truck Sale credit it hurts mine. The lending bank that holds the note on the truck that has been traded in has also contacted Fincher's and they also give them the run around and will not return calls. I have talked to the sales person that I purchased truck from she gives run around (Maria Malave). The Finance Manager also gives run around and his name is Jerry Cantu. The Sales Manager will not return calls what so every and his name is Tommy Elhaimer. Update: I have to hire a lawyer now because of these people (Fincher's Texas Best Auto & Truck Sales) They need to change their name to FINCHER"S TEXAS WORST AUTO & SALES!!!!!!!

Misled by salesman at Rush Chevrolet—no preparation, no - GO_13

Misled by salesman at Rush Chevrolet—no preparation, no respect for military service or time. Disappointed.

Fair pricing, Very easy to deal with, came through on all - kristeen.grmela

Fair pricing, Very easy to deal with, came through on all their promises. Would use again and recommend without reservation.

Best Car Buying Experience Ever! - Pdaniels

Tucker Saye was absolutely amazing. He answered all of my questions and was very informative! I asked a lot of questions. He took the time to answer them all. I will recommend my friends to Stadium Auto!

It's just shy of perfect, walked in with a check and - zmeyerwhitea517178

It's just shy of perfect, walked in with a check and walked out with it all

I give Amos and Justin the highest rating in regards and - savageboat

I give Amos and Justin the highest rating in regards and hospitality when discussing their selections of 55-57 Thunderbirds. Their workmanship and attention to detail in these restorations is unmatched. Very easy to work with and they have an excellent selection of restored Thunderbirds.

Friendly atmosphere and super easy experience - danielm

I came in a little nervous as a first time buyer I didn’t really know what I wanted on my limited budget but one amazing worker Jovan I hope I spelled that right, came by & made me feel super welcomed & was incredibly patient with me! I am super glad I bought a car with him!