For the past eleven months I have been searching for a brand new car. I contacted Martenes VW in November of this year cause I was interested in purchasing the 2013 SEL Tiguan. Ernest Bokro was my car salesman and I believe I got the best service and deal a lady could ever ask for.
As I walked into the dealership, I felt at home. I was treated with respect and kindness by all staff members. Mr. Bokro was very patient and made sure I selected the car I desired. He was not a pushy salesman, for he showed me various options of the 2013 SEL Tiguan model. Once I made my selection, he explained the many features embedded in the car and made sure I was fully aware of the cars functionalities.
Ernest Bokro is the best car salesman I have ever encountered. His professionalism and care for his clients exudes him. Upon Purchase, I was impressed by the follow up call I received from Mr. Bokro, for he made it clear that I was now part of the VW family.
I am so pleased and excited with my purchase. But most importantly I am very comfortable with the relationship that has started between me, my car and Martenes VW. As a lady with little experience with cars, I am confident I am in safe hands
and will definatly refer this car dealership to my friends and family members.