!! Warning !! - what I thought was a great transaction, - Christi M.
!! Warning !! - what I thought was a great transaction, has become an unpleasant and deceitful. I was travel from out of town to the dealership so I agrees to terms and then traveled to the dealership to finalize. When I arrived the vehicle was being detailed so I was advised we could sign some of the paperwork and then I could test drive and inspect the vehicle . I have a child with special needs so it was important to me that she be able to get in and out of the vehicle without any issue . While I was signing I once again asked if I could see the vehicle and test drive it before it was finalized , I was assured I could . My oldest daughter walked my youngest daughter to the vehicle to see if she would be able to properly enter and exit the vehicle . My youngest daughter did not feel comfortable doing so . Fast forward a finished signing and walked out to the vehicle and said good-bye. I initially completed the survey with a five-star BEFORE leaving the dealership as the manager has me scan their QRCode and asked me to leave a five-star review while adding his name to the review himself. When I arrived home, I found undisclosed damage- see picture below. The Carfax did not indicate any accidents nor was it pointed out to me by the sales associate or manager. The advertisement also shows a soft top which was not included (also pictured). Just be cautious in your car buying experience... obviously morals and values are not always vauled the same from person to person. (I worked with Hamid k & Adaba as well as Tim at Landmark Team)
** can provide pictures upon request - this platform doesn't allow me to do so.
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