Adam Moon
Adam Moon at BMW of Westlake

Adam Moon | Page 10

General Manager

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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4.8
251 Reviews
4.8

251 Reviews

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251 Reviews of Adam Moon

January 15, 2023

Dealership Rating
Employee Rating

They have THE BEST customer care! ! Special shout out to Brittany!!! She is the utmost professional More

by CXH59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

BMW of Westlake responded

Thanks for the great review about Brittaney!

January 08, 2023

Dealership Rating
Employee Rating

Mr. John is a professional. He walked me through the process for getting my 2023 BMW M5 Competition hassle free. I traveled from NYC to OH to complete this transaction. The vehicle was pristine as adver More

by Olusegun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Caruso

Jan 09, 2023

BMW of Westlake responded

Thanks for the amazing review about John and BMW of Westlake!

January 06, 2023

Dealership Rating
Employee Rating

We drove about 300 miles to pick up a pre-owned X5 at BMW of Westlake. It was the color and the options we wanted. Our experience exceeded our expectations. Nez Faraj (great personality) Dirk Steffan an More

by Chris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen, Nez Faraj

Jan 06, 2023

BMW of Westlake responded

Thanks for the amazing review about the team, enjoy your X5!

December 04, 2022

Dealership Rating
Employee Rating

Extremely customer centric! ! Everyone was friendly, knowledgeable and willing to go the extra mile! Highly recommend BMW of Westlake. More

by AGLENDING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Cavanagh , Steve David

Dec 05, 2022

BMW of Westlake responded

Thanks for the awesome review!

November 20, 2022

Dealership Rating
Employee Rating

We had a great experience. Jerry is a true professional and did everything he said he would do in a timely fashion. More

by Mike56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini

Nov 21, 2022

BMW of Westlake responded

Thanks for the positive review about Jerry!

October 17, 2022

Dealership Rating
Employee Rating

Made me use their financing and made me pay 15k over sticker. Sales guy was amazing tho and manager was nice. I would buy again simply because of Jerry. More

by DJC1827
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini

Oct 17, 2022

BMW of Westlake responded

Thanks for the positive review about the team. Market price adjustments are a factor at this time since inventory is so low.

August 29, 2022

Dealership Rating

Great customer service. Quick and easy transaction. They arranged for shipping. Would do business again. More

by SJLINDSROM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Laumer

Aug 30, 2022

BMW of Westlake responded

Thanks for the positive feedback!

June 11, 2022

Dealership Rating
Employee Rating

This is my third vehicle purchase in 2 years and it was by far the best experience I’ve had. Everything was straight forward and the service and care they put into the car buying experience is second to no More

by Burlingame2187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2022

BMW of Westlake responded

Thanks for the amazing review about the team and we appreciate your loyalty!

May 29, 2022

Dealership Rating

It was an easy process. Dirk was great to deal with . We really enjoy the car. More

by lee36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen

May 31, 2022

BMW of Westlake responded

Thanks for the awesome review!

May 28, 2022

Dealership Rating
Employee Rating

The nicest car dealership o have ever worked with and I buy a car every year. More

by KGREWAL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nez Faraj , Steve David

May 28, 2022

BMW of Westlake responded

We appreciate this great review and your loyalty!

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