Adam Moon
Adam Moon at BMW of Westlake

Adam Moon | Page 13

General Manager

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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4.8
249 Reviews
4.8

249 Reviews

Write a Review

249 Reviews of Adam Moon

May 05, 2021

Dealership Rating

Great service from John. He was able to order my car and have it come in exactly when I wanted. Very professional throughout the process. More

by RSEVERA33
Recommend Dealer
Yes
May 06, 2021

BMW of Westlake responded

Thanks for the awesome review about John and BMW of Westlake!

May 04, 2021

Dealership Rating
Employee Rating

I can not describe how wonderful my service always is. Brittaney, John, Nate and Jim are always smiling and happy to help me and my technician Jon Egan sends me a video showing my car!!!! Outstanding More

by BQUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, Robert Strecker, Brittaney Quick, John Cordell, Jared Jeschelnig , Nate Lieb, Fred Palmer, Jim Strunk, Carl Whelpley, Patrick Caldwell

May 04, 2021

BMW of Westlake responded

Thank you for this great review about the service team at BMW of Westlake!

May 04, 2021

Dealership Rating
Employee Rating

Brittaney, John, Nate and Jim are the best service advisors in the country. Service is always done professionally and timely. Would recommend to everyone I know. More

by BQUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell, Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley, Patrick Caldwell

May 04, 2021

BMW of Westlake responded

Thank for this fantastic review about the service advisors at BMW of Westlake - we'll be sure to pass along your kind words!

May 04, 2021

Dealership Rating
Employee Rating

Absolutely excellent and very professional and prompt service! Great service and great sales departments. I keep using them and referring fellow bimmers fans to them. Highly recommended!! More

by mdshahed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker, Brittaney Quick, John Cordell, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

May 04, 2021

BMW of Westlake responded

Thank you for this awesome review!

April 28, 2021

Dealership Rating
Employee Rating

I have purchased 4 or 5 BMWs from BMW Westlake and the experience is fantastic and easy every time!! Adam Moon and the staff are professional from start to finish and the service is top notch. I'm a custo More

by knwalcutt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki

Apr 28, 2021

BMW of Westlake responded

Thanks for the great review about your experience with BMW of Westlake and the team!

April 21, 2021

Dealership Rating

I appreciated Dirk's knowledge of the vehicles, attention to detail and patience. It was a very painless process and Dirk kept me updated on the progress of my car's assembly and transportation status. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen, Mike Niedzwiecki

Apr 22, 2021

BMW of Westlake responded

Thanks for this great review about Dirk and BMW of Westlake!

April 19, 2021

Dealership Rating
Employee Rating

I have been using them to service my vehicles for 14 years. They always take care of me. Excellent and prompt service, friendly and helpful staff. More

by GAStrongsville
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hughes , Christian Gufreda, Fred Palmer, Jim Strunk, Cassie Thadeus

Apr 19, 2021

BMW of Westlake responded

Thanks for this awesome review about the teams and BMW of Westlake and BMW of Middleburg Heights!

March 25, 2021

Dealership Rating
Employee Rating

Mr Palmer and Mr moon went above and beyond to insure my satisfaction. I am sure Mr Ganley is proud to have them in his deler group. More

by GOLFAHOLIC740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Palmer

Mar 25, 2021

BMW of Westlake responded

Thank you for this five star review!

March 22, 2021

Dealership Rating
Employee Rating

I’d like to thank Bob Strecker and Ken Delk for finding the perfect vehicle for me! They really went above and beyond to give me the best deal! This is my third lease from BMW of Westlake and I must say More

by Nasiasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

BMW of Westlake responded

Tom, thanks for this awesome review about your positive experience with the team at BMW of Westlake, see you next time!

January 21, 2021

Dealership Rating
Employee Rating

Excellent sales experience from beginning to end! Adam and Dirk were very attentive to my needs. I would definitely recommend to others and I will be a return client. More

by JEBEARDSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen

Jan 21, 2021

BMW of Westlake responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Adam and Dirk could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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