Anthony Durbin
Anthony Durbin at Toyota of Cleveland

Anthony Durbin

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

4.8
81 Reviews
4.8

81 Reviews

Write a Review

Dealership Experience

11 yrs

Industry Experience

11 yrs

Specialties & Trainings

TOYOTA EXPRESS MAINTMENCE

81 Reviews of Anthony Durbin

March 28, 2026

Dealership Rating
Employee Rating

Service staff was courteous and car works well Will keep track of operation to see More

by AJPIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2026

Toyota of Cleveland responded

We appreciate your feedback about our courteous service team, and we’re glad your Toyota Sienna is running smoothly. Please keep us posted if you notice any changes in its performance. Thanks for trusting us with your vehicle. Justin Chretien General Sales Manager 423-664-9715

March 27, 2026

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The whole experience was really good. My serviceman, Andrew promptly greeted me and explained everything well well. The wait was timely. More

by CCINCI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

Mar 27, 2026

Toyota of Cleveland responded

Thank you for sharing your feedback about your Lexus RX 350 service. We’re glad the team welcomed you promptly and clearly explained each step. It’s great to know your wait was brief. Justin Chretien General Sales Manager 423-664-9715

January 24, 2026

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Toyota of Cleveland is a great place to purchase a vehicle. Everyone that I dealt with was extremely polite and helpful. Thank you everyone, I love my tacoma. More

by mcrutchleo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Stockton Coffey, Amanda Phifer, Crystal Thompson , The guys that mounted my tires did great work fast

Jan 26, 2026

Toyota of Cleveland responded

Hi Crutchleo! Congrats on your Toyota Tacoma! We're happy our team made the experience enjoyable. Thank you for choosing Toyota of Cleveland!

August 14, 2025

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I have always trusted Toyota of Cleveland to do services and maintance on my car. More

by yong1010
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Recommend Dealer
Yes
Aug 15, 2025

Toyota of Cleveland responded

Thank you for trusting the Toyota of Cleveland team with your vehicle's service needs! We're grateful for your continued support and look forward to seeing you at your next visit!

July 19, 2025

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Awesome Experience! Awesome Salesman! Thanks, Dustin Shaffer for going above and beyond for helping us with our new purchase of our Dream 4- Runner TRD Off Road Premium More

by Kerry and Paul Chastain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Shrader

Jul 21, 2025

Toyota of Cleveland responded

Hi Kerry and Paul - It means a lot to read such a great review about Dustin and the team! Thank you for choosing Toyota of Cleveland and for sharing your support. Enjoy your new Toyota 4Runner!

July 03, 2025

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I can't say enough about the service and care I received from the Toyota of Cleveland team. From inquiring on a new vehicle to making it a reality, my sales associate Evan Hicks is amazing. Very informati More

by Stephaniefarmer2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner , Evan Hicks

Jul 03, 2025

Toyota of Cleveland responded

Thank you for sharing your experience with us! We're delighted to hear that Evan and Justice provided such exceptional service at Toyota of Cleveland. It's wonderful knowing our team made the process smooth and informative for you. We appreciate your recommendation, enjoy your new vehicle!

May 24, 2025

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Timely appointments with great service. I will be taking my Toyota here for all future service needs. More

by Jhspataro
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Recommend Dealer
Yes
May 26, 2025

Toyota of Cleveland responded

We're delighted to hear that you had a great experience with our service team at Toyota of Cleveland. We look forward to assisting with all your future service needs! Safe travels!

March 05, 2025

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On time, friendly, professional. yes, yes, yes. Yes, will be back. Like this dealership in Cleveland, Tennessee More

by woodall86
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 06, 2025

Toyota of Cleveland responded

Thank you for the enthusiastic feedback! We're delighted to hear that our team at Toyota of Cleveland provided a timely and professional experience. We look forward to welcoming you back again in the future!

January 23, 2025

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Had a great used vehicle at an unbeleivable price. By phone they accurately relayed photos of any body damage, etc. to be sure the vehicle was properly represented before making the drive up to Clevel More

by Michael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 23, 2025

Toyota of Cleveland responded

Michael, we're delighted to hear that Gregg and the team at Toyota of Cleveland provided such a thorough and caring experience. It's fantastic knowing you felt well-informed and supported throughout your purchase process. Thanks for recommending us!

November 24, 2024

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Employee Rating

The body shop did not complete the job as promised. Car was sent off to be painted and they did not paint all the areas of concern More

by scott
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 25, 2024

Toyota of Cleveland responded

I'm sorry to hear about the incomplete paint job on your car. We strive for thoroughness in our work, and it's disappointing to learn we fell short here. Please reach out so we can address this issue and ensure everything is completed as promised. Thank you, Justin Chretien - GSM - 423-664-9715

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