152 Reviews
Write a ReviewDealership Experience
27 yrs, 5 mos
Industry Experience
27 yrs, 5 mos
152 Reviews of Artie Gissinger
July 21, 2018
Exceptional Customer Satisfaction For a stress free car buying experience stop in Klaben’s. I was involved in an accident (driver ran into me) and my car sustained considerable damage. For a stress free car buying experience stop in Klaben’s. I was involved in an accident (driver ran into me) and my car sustained considerable damage. The Klaben team had previously serviced and repaired my car and I knew I could depend on them. Richard and Artie assessed the situation, patiently explained my options, worked with the insurance company and eliminated a stressful situation. I settled on a new car and the price was more than fair. Everyone from the collision center, sales, finance and management could not have been more helpful and ensure that I made the best decision for me. Richard’s team puts the customer first. If you are looking for an exceptional car buying experience, stop in Klaben’s - you won’t be disappointed! More
Other Employees Tagged: Mike Cooney, Richard Klaben, Christine Klaben , Doug Carter
July 06, 2018
Battery died Got my car in for service. They couldn't explain why The battery died. Even with all the testing. No computer errors. Suggested to drive it and if i Got my car in for service. They couldn't explain why The battery died. Even with all the testing. No computer errors. Suggested to drive it and if it needed to come back they would request a new battery be put In. More
Other Employees Tagged: Chris Moldas, Mona Crooks, Joe French, Richard Klaben, Christine Klaben
June 17, 2018
Broken door handle & trunk release Quick, efficient and complete service. Even found a used handle @ half the price after warehouse sent a broken part. Cleaned the car & touched up mino Quick, efficient and complete service. Even found a used handle @ half the price after warehouse sent a broken part. Cleaned the car & touched up minor door chips when installing new handle. Treated us like valued customers. Have brought in Buicks & Cadillacs. Nothing fazes them. More
Other Employees Tagged: Nick Johnson
June 15, 2018
Just Me and My Dealer Car dealerships/service departments sometimes get a bad rap. Those who are loud and negative get all the space while those of us who are satisfied nev Car dealerships/service departments sometimes get a bad rap. Those who are loud and negative get all the space while those of us who are satisfied never think to say anything. Well, I would like to thank Klaben Ford for all the service and personal help I have gotten. I have my new Lincoln because my salesman thought of me and knew it would be a good match for me. The service department has always taken care of my vehicles to my total satisfaction. This dealership is my car family. Thanks to all of you. More
Other Employees Tagged: Mike Cooney, Mona Crooks, Joe French, Jennifer Bowen
June 01, 2018
Service and detailing Mike is always friendly and smiling, and does a terrific job in taking care of me! Artie detailed my vehicle inside and outside and i couldnt be happi Mike is always friendly and smiling, and does a terrific job in taking care of me! Artie detailed my vehicle inside and outside and i couldnt be happier with his work! Both men did an excellent job!! More
Other Employees Tagged: Mike Brandvold
May 25, 2018
Everyone is very nice and very professional. I am always able to get an appt that is very suitable to my schedule. The waiting area is clean and has a pleasant atmosphere for waiting. I am always able to get an appt that is very suitable to my schedule. The waiting area is clean and has a pleasant atmosphere for waiting. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram , Nick Johnson, Kenny King, Kyle Sott
May 11, 2018
Awesome My wife and I and now our new baby boy love our brand new F150. Klaben Ford has done it again for me and my family. Another great vehicle from Klaben My wife and I and now our new baby boy love our brand new F150. Klaben Ford has done it again for me and my family. Another great vehicle from Klaben Ford and Ford motor company. More
Other Employees Tagged: Kim Wolfram, Richard Klaben, Christine Klaben, Jennifer Bowen , Terry Colbert, Denise Miller, Daniel Peters
April 09, 2018
Great job Very easy to work with. Not only did the body work but also arranged for the blis sensor to be fixed at the service center. Reminded me that we had a Very easy to work with. Not only did the body work but also arranged for the blis sensor to be fixed at the service center. Reminded me that we had a service contract that I had forgot about and saved me a significant amount of money. Thanks again! More
Other Employees Tagged: Nick Johnson
April 04, 2018
Amazing place, amazing people!!! Everyone needs a award!! I drive 1 hr just to come here to get service done to my car, I had really bad experiences other place by where I live, so I needed to find a place to I drive 1 hr just to come here to get service done to my car, I had really bad experiences other place by where I live, so I needed to find a place to go to, so I looked at my car fax on where my car was serviced at befor i owned it. So i call figured why not mind well call, and I had the pleasure to talk to one of the best service advisor i have ever delt with in my life. Customer service is everything. Sometimes now a days it's hard to find trusting customer service people that actually care, I work at homedepo and I try to treat people with honestly and fairness, but I felt like I was in great hands as if it was me doing it with Carli Ramage, I swear this woman needs a raise or a award, best experience I ever had, and also the staff that took part in helping with my car deserves a award to. I'll never go anywhere else from now on after this experience, I'll drive a hr to klaben ford in kent for anything on my car just because of Carli!!!! Matter or fact my car is there again right now, and I'm not even worried cause I know I'm in the best dealership/service shop I have ever been to. More
Other Employees Tagged: Nick Johnson, Carli Ramage, Jeff Tetreault, Steve Workman
March 22, 2018
New car paint scratch The Body Shop made sure the paint scratch was fixed to his (Artie) and our satisfaction. Even though they had to keep the car for 2 days we were given The Body Shop made sure the paint scratch was fixed to his (Artie) and our satisfaction. Even though they had to keep the car for 2 days we were given a loaner car without any issues. More
Other Employees Tagged: Daniel Peters, Thank you Dan Peters for assuring the paint scratch was fixed immediately.