Artie Gissinger | Page 8

Great inventory selection. The Collision department is second to none. IKim in service is always waiting with a smile Another of my favorites is Loretta with car rental. She always comes out of her offic second to none. IKim in service is always waiting with a smile Another of my favorites is Loretta with car rental. She always comes out of her office to speak to me. More

by SMDARROW Verified Customer Verified Customer

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4 weeks to fix/rebuild my Transmission still not right Took far too long to rebuild my transmission and the it still shifts poorly… takes forever to engage in drive and it’s like its stuck in Sport Mode. Took far too long to rebuild my transmission and the it still shifts poorly… takes forever to engage in drive and it’s like its stuck in Sport Mode. Monica from Service was pleasant and communicated on a regular basis during the 4 weeks. Joe on the other hand was over the top rude when I dropped the car off. Granted, it was on the wrong date, my mix-up. However the Transmission was failing (fell apart when disassembled) and my wife and daughter did need a safe vehicle to drive around. Tom was nice to deal with and pleasant and tried to ensure is was a good experience. Body shop was a good experience, Artie was pleasant and took care of things. However it did take a couple of visits to repair the leak, even so the best service I’ve experienced at this dealership. Other than that it was great, but I will be going elsewhere to have my escape Serviced. More

by DRJACKSON Verified Customer Verified Customer

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Klaben is the only place I would go to buy a car or to get my car serviced. They are the best! Mike Cooney is the best of all! get my car serviced. They are the best! Mike Cooney is the best of all! More

by Ggymmnast Verified Customer Verified Customer

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I have been a longstanding customer of Klaben Ford for years because of the friendly and professional employees that work there in New, Used, Service And Collision Center. years because of the friendly and professional employees that work there in New, Used, Service And Collision Center. More

by sandyhengeli Verified Customer Verified Customer

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Easy to work with. Excellent experience. We have purchased several vehicles from this dealership and are extremely satisfied with the process. There service department is great to work with We have purchased several vehicles from this dealership and are extremely satisfied with the process. There service department is great to work with. We have had body work done and it has always been excellent. More

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Took longer than expected, but the results have always been These folks always do good work. Kim, your mechanics and anyone I've dealt with there. You definitely have estimated finishing times, but Kim took car These folks always do good work. Kim, your mechanics and anyone I've dealt with there. You definitely have estimated finishing times, but Kim took care of me and I couldn't be happier with the results. Thank you folks so much😀 More

by MICHAELGH01 Verified Customer Verified Customer

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GREAT SERVICE Finally found a Dealership, That say what they mean and mean what they say. Nice to go to a Dealership that is friendly, Let you know Exactly what to Finally found a Dealership, That say what they mean and mean what they say. Nice to go to a Dealership that is friendly, Let you know Exactly what to expect how long it will take and have it done when they say thanks Klaben Ford More

by newcar123 Verified Customer Verified Customer

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Very professional service team! I would like to tell everyone how pleased I am that I had this service team on my side. They, Steve Workman and the service Manager kept in constant t I would like to tell everyone how pleased I am that I had this service team on my side. They, Steve Workman and the service Manager kept in constant touch with me about my vehicles repair. They went above and beyond for me! Thank you all !! More

by porterkarena Verified Customer Verified Customer

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Great People to Work With We had a few issues with my new Ford Ranger when it arrived. The staff members at Klaben worked hard to get them all resolved and for that we deeply We had a few issues with my new Ford Ranger when it arrived. The staff members at Klaben worked hard to get them all resolved and for that we deeply appreciate their efforts. Thanks to everyone for their time and attention all our concerns.......it is much appreciated. More

by Bob E. Verified Customer Verified Customer

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Amazing 5 STARS ?? This is my second experience with the body shop at Klaben and also the service department at the dealership. To say that the customer ser 5 STARS ?? This is my second experience with the body shop at Klaben and also the service department at the dealership. To say that the customer service is excellent is an understatement. I had taken my car elsewhere just to get the run around and nothing actually addressed and fixed. We are very particular about our cars and Artie and Mike made sure that the car was absolutely flawless. They called and kept me updated throughout the process and were 100%transparent about pricing. I wouldn’t hesitate to take any vehicle here in the future because of the amazing experience. Car repairs are costly and inconvenient but they made it such an easy and stress free process. More

by awilliams0208 Verified Customer Verified Customer

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