Chris Fritz | Page 2

Chris was exemplary in the handling of the extensive repairs to my Daughter's vehicle. I was kept up-to-date on the progress and the work was completed a week earlier than the quoted time frame. There repairs to my Daughter's vehicle. I was kept up-to-date on the progress and the work was completed a week earlier than the quoted time frame. There's a reason I trusted Klaben for this vehicle even with it being a non-Ford product. It's due to people like Chris More

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I had wonderful service getting my car repaired at the body shop. After getting in an accident from being hit by a drunk driver in my brand new car, I was bummed having to get my car repaired and the amou body shop. After getting in an accident from being hit by a drunk driver in my brand new car, I was bummed having to get my car repaired and the amount of time I thought it was going to take. I was very pleased that the car was done in less than a month, and they made sure all OEM parts were put on my car. The service and professionalism was amazing... I had a rental car and even when I went to pick up my car they said I could leave my rental car there at the body shop and they would take care of it. Best service I've had by far, thank you! More

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Repairs to my vehicle were done as speedy as possible. Good communication with the mechanic. Pick up was a breeze. Vehicle was sparkling clean which was a nice surprise! Thanks to all! Good communication with the mechanic. Pick up was a breeze. Vehicle was sparkling clean which was a nice surprise! Thanks to all! More

by donnawakefield Verified Customer Verified Customer

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Chris went above and beyond in the service and follow up of our two vehicles. of our two vehicles. More

by FFAVETTA Verified Customer Verified Customer

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Mid November my father was involved in an accident and needed collision work done on his GMC Terrain. My previous dealings, I knew there was only one place in mind, Klaben. I spoke to Artie after the acci needed collision work done on his GMC Terrain. My previous dealings, I knew there was only one place in mind, Klaben. I spoke to Artie after the accident, and coordinated with Chris to drop off the vehicle. Insurance was quick to deem a total loss which was unacceptable so Artie and myself fought and finally got the insurance to approve repairs. Repair process was seamless, vehicle came out better than new! Much thanks for the entire team at Klaben Body Shop! As always, thanks to the entire organization for the continued help over the years! More

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Everyone that helped me with the purchase of my new truck was very helpful and I appreciate that was very helpful and I appreciate that More

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Very nice. A very respectful. Very informative. Answered all of my questions. An very respectful A very respectful. Very informative. Answered all of my questions. An very respectful More

by bentley792004 Verified Customer Verified Customer

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Quick and efficient! My car is also an odd shade of blue and they were able to match the color perfectly! Highly recommend them for all your auto body needs! My car is also an odd shade of blue and they were able to match the color perfectly! Highly recommend them for all your auto body needs! More

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Exceptional service and care for the vehicle and my time. Chis in body and Kim in service are fantastic. Chis in body and Kim in service are fantastic. More

by boat4kicks Verified Customer Verified Customer

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I recently had the pleasure of experiencing the exceptional service at Klaben Body Shop & Collision in Kent, and I am happy to share my positive experience. I was recently in a rear end collision, exceptional service at Klaben Body Shop & Collision in Kent, and I am happy to share my positive experience. I was recently in a rear end collision, I notified my salesperson same day, and he recommended Chris is the Body Shop and before I could call and inquire, Chris called me right away. From the moment I walked in, I was greeted with warmth and professionalism by Chris, who I found to be courteous, attentive, and eager to assist. The initial assessment of my vehicle was thorough, and he took the time to explain the necessary repairs in detail, providing a clear and transparent estimate as well as working to secure a rental car. The quality of work at Klaben is nothing short of outstanding; my vehicle had sustained moderate damage in the accident, but the skilled technicians restored it to its original condition with a flawless paint job and precise bodywork. One of the standout aspects of my experience was the timeliness of the repairs and they completed the work ahead of schedule and kept me informed throughout the process with regular updates, greatly reducing the stress of being without my car. Communication was seamless from start to finish and always available to answer my questions and efficiently handling all the insurance paperwork, making the entire process smooth and hassle-free. The shop itself is clean, organized, and equipped with state-of-the-art tools and technology, demonstrating that Klaben invests in both their facilities and their staff to provide top-tier service to their customers. Thank you for your hard work and prompt follow through. I'll gladly refer to others in need of this service in the future. More

by EmeraldOz Verified Customer Verified Customer

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