Daniel Bortolussi
Daniel Bortolussi at Herb Chambers Toyota of Auburn

Daniel Bortolussi | Page 4

Executive General Manager

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

4.8
155 Reviews
4.8

155 Reviews

Write a Review

155 Reviews of Daniel Bortolussi

April 26, 2022

Dealership Rating
Employee Rating

Great dealership with very professional staff . Made process a pleasure! Derek was very easy to work with ! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Horne, Monish Naicker, Derek Beauieu , Vu Nguyen

Apr 26, 2022

Herb Chambers Toyota of Auburn responded

Hi Mike, thank you for sharing your kind review! We're so happy that Derek and our team earned your 5-stars!

March 25, 2022

Dealership Rating
Employee Rating

I bought a car here and in 2 years of driving it , it has a transmission problem now. Never buying from them again More

by Tirona
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dhimitri Lako , Tomi Tsitsos, Geene

Apr 11, 2022

Herb Chambers Toyota of Auburn responded

We are sorry about the trouble you are having with your vehicle. The offer our team presented stands, should you wish to move forward and complete the transmission repair at the discounted rate. After two years of ownership and given the age and mileage of your vehicle, we feel this is quite fair. We would love the opportunity to assist you if possible. Please reach out to me directly to discuss the next steps. Thank you, Dan Bortolussi – General Manager, dbortolussi@herbchambers.com

Apr 14, 2022

Tirona responded

How come you are so gentle here, because in the store you give me attitude and even told my brother to “shut up” or you forget that. Very unprofessional in treating the customers, and I am not the only one that is unsatisfied from you. You lied me regarding the toyota certified and herb chambers certified and this is a trick they do, so BE CAREFUL people. Herb chambers certified apparently doe not cover anything. They wrote this comment just to improve their review because I went to the store before they write this answer and they did not give me any solution! When you are there at least avoid dealing with these guys included in the review. You look to them as “ Benjamins” and not customers. They do not care and do mot respect you once you buy the car. TERRIBLE DEALERSHIP

February 25, 2022

Dealership Rating
Employee Rating

Got a great upgrade on my lease with zero hassle. Cole is great to work with, doesn’t pressure you at all. Highly recommend. More

by BritNicole33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako, Monish Naicker, Cole LeBlanc , Dylan Hoang, Stephane Jovin, Tomi Tsitsos

Feb 28, 2022

Herb Chambers Toyota of Auburn responded

We're happy we could help you have an easy experience, Brit! Thank you for leaving Cole and Herb Chambers Toyota of Auburn your awesome five-star review!

February 14, 2022

Dealership Rating
Employee Rating

Congested entrance need more privacy for transaction everyone was cordial efficent and knowledgeable kudo nicholas ferrerra More

by Ccfuzzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Merrick, Dhimitri Lako, Nicholas Ferraro , Tomi Tsitsos

Feb 15, 2022

Herb Chambers Toyota of Auburn responded

Thank you for your honest feedback! Nicolas and our team appreciate your business and look forward to seeing you next time at Herb Chambers Toyota of Auburn!

January 13, 2022

Dealership Rating
Employee Rating

Complete professionals from general manager to lot personnel..Marque l fantastic very thorough in explaining technology in the vehicle More

by Tims comments
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Herb Chambers Toyota of Auburn responded

Tim, we are so happy to hear that Marque and the team at Herb Chambers Toyota of Auburn can take great care of you! Thank you so much!

October 20, 2021

Dealership Rating
Employee Rating

They are great before sales, awful after sales.If you They are great before sales, awful after sales. If you want to get hurt attack or high blood pressure then visit Herb Chambers Toyota of Auburn is More

by Mohammad
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dhimitri Lako, Jeffrey Krasner , Bryan Arroyo

Oct 27, 2021

Herb Chambers Toyota of Auburn responded

Mohammad, Thank you for your feedback for Herb Chambers Toyota of Auburn. Looking at the vehicle you purchased, we are able to see you did pay MSRP. The vehicles you are seeing on the website have less options and do not come with the features you have on the car you purchased. Also as per Toyota all new vehicles come with the 2 years/25,000 miles of complimentary roadside assistance. If you would like the opportunity to discuss this situation further please contact me at your earliest convenience. Thank You, Dan Bortolussi - General Manager dbortolussi@herbchambers.com

October 20, 2021

Dealership Rating
Employee Rating

Herb Chambers Toyota in Auburn is fantastic. Hands down the best car buying experience EVER More

by Mong.suzanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marque Hoenig, Alyssa Moran , Vu Nguyen

Oct 21, 2021

Herb Chambers Toyota of Auburn responded

We appreciate your great five-star review, Suzanne! Thank you for coming to Herb Chambers Toyota of Auburn!

October 12, 2021

Dealership Rating
Employee Rating

Great experience!! Easy to work with all around. Very professional sales team and service team More

by karen.blais55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

Herb Chambers Toyota of Auburn responded

We're glad the Herb Chambers Toyota of Auburn team gave you five-star care each time you visit! Thank you for being a loyal customer, Karen!

September 23, 2021

Dealership Rating
Employee Rating

I'm 73yrs old and have bought a lot of cars! In my opinion Herb Chambers of Auburn is the best car dealership around!!! It's clean, new buildings,and tons of cars to pick from. The people who work the More

by 4RUNNER TRD PRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

4RUNNER TRD PRO responded

Trustworthy and the customer waiting room; have a coffee or take a nap!!!

Sep 23, 2021

4RUNNER TRD PRO responded

The best Dealership around !

Sep 23, 2021

Herb Chambers Toyota of Auburn responded

Wow, thank you so much for the kind review! Your support is truly appreciated by all of us here at Herb Chambers Toyota of Auburn and we look forward to your next visit!

August 14, 2021

Dealership Rating
Employee Rating

Whenever I bring one of our vehicles in, we get top notch service at a great price. A great Service department with caring people. Thank you Alyssa. More

by TEBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako, Kennedy Lidonde, Jeffrey Krasner, Jeff Moran, Alyssa Moran , Jimmy Eldean, Dylan Hoang, Stephane Jovin, Tomi Tsitsos

Aug 16, 2021

Herb Chambers Toyota of Auburn responded

Thank you for the kind comments! It's always a pleasure having you visit us here at Herb Chambers Toyota of Auburn and we look forward to seeing you again next time!

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