Dirk Steffen
Dirk Steffen at BMW of Westlake

Dirk Steffen | Page 3

BMW Genius

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

5.0
244 Reviews
5.0

244 Reviews

Write a Review

Dealership Experience

14 yrs, 1 mo

Specialties & Trainings

BMW Product Genius

244 Reviews of Dirk Steffen

December 21, 2024

Dealership Rating
Employee Rating

GM Adam Moon and Genius Advisor Dirk Steffen were awesome. Both of them were engaging and informative. They made the sales and delivery process a smooth one. More

by dskaljac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 07, 2024

Dealership Rating
Employee Rating

Very happy with BMW of Westlake. Great experience on every visit. Ken Delk, BMW Client Advisor, listened carefully. Respected my time. Sales conversation and process worked for me. More

by JMCOLLISTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 01, 2024

Dealership Rating
Employee Rating

I think the quality of service BMW Wesley provides, thier attention to the customer needs are the greatest reasons why I do business with BMW Westlake. I find their knowledge of the products, as well as thei More

by Jmanco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Mike Niedzwiecki

October 31, 2024

Dealership Rating
Employee Rating

BMW of Westlake has a great sales department and service department very informative and nice people More

by ssorber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nez Faraj

Nov 02, 2024

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

October 16, 2024

Dealership Rating
Employee Rating

Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with More

by SMITHPF120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

BMW of Westlake responded

Tthank you so much for the positive review!

September 18, 2024

Dealership Rating
Employee Rating

Very customer friendly and accommodating. Service area is very efficient and communicates well with their customers. Recommend this BMW dealership More

by TNAVIN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Sep 21, 2024

BMW of Westlake responded

Thank you so much for the positive review!

June 14, 2024

Dealership Rating
Employee Rating

The dealership and the people in selling me my car was fantastic. Walk me through understanding all the buttons involved with the car More

by BOZZIBARTHOLOMEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2024

Dealership Rating
Employee Rating

Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I More

by BOZZIBARTHOLOMEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 16, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2024

Dealership Rating
Employee Rating

Dealership is very professional and clean Every one in the dealership answered every question I had and was very knowledgeable More

by OFFTHEWALLssoccer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, Adam Moon, Nez Faraj , Ryan Andexler

Jun 07, 2024

BMW of Westlake responded

Thank you so much for the positive review!

January 06, 2024

Dealership Rating
Employee Rating

The team at BMW of Westlake could not have done a better job in assisting me with the purchase of my new car. Travis was very helpful in showing me every car I was interested in on their lot to find the per More

by Ethan Katoch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker, Mike Niedzwiecki , Travis Clark

Jan 08, 2024

BMW of Westlake responded

Thanks for the amazing review about the team!

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