Fred Mena
Fred Mena at Toyota of Kenner
Refer Me

Fred Mena | Page 2

General Manager

Toyota of Kenner

2460 Veterans Blvd
Kenner, LA 70062

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4.5
80 Reviews

Fred Mena is a general manager with over 30 years of experience in the automotive industry. Married with three grown children, Fred knows the importance of family. His job is his second family, and he treats his employees with genuine compassion and love. Fred doesn't want to let his team down and they don't want to let him down - success requires a strong will to succeed.

Dealership Experience

6 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.5

80 Reviews

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80 Reviews of Fred Mena

August 31, 2023

Dealership Rating
Employee Rating

Alex, Fred, and Bang were great very helpful was very happy with salespeople management and finance person thanks to all would recommend this dealership to anyone .. More

by August?1926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Toyota of Kenner responded

Thank you so much for your glowing review. It's wonderful to hear that Alex, Fred, and Bang provided you with such an outstanding experience in the search for your new car. Their dedication to our customers is truly exceptional, and we're proud to have them represent Ray Brandt Auto Group. Congratulations on your new vehicle! Your recommendation means a lot to us, and we're here for any future needs or questions you might have. Enjoy every drive in your new car, and we hope to see you again soon! Ray Brandt Auto Group #WeMakeItEasy

August 27, 2023

Dealership Rating
Employee Rating

My wife and I got our dream RAV4, and we loved our experience working with Ray Brandt Toyota. Great communication and the customer service was wonderful, I really can’t recommend this place enough!! More

by Deemayzing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bang Bui, Alex Mena

Aug 30, 2023

Toyota of Kenner responded

We're thrilled that you and your wife drove off with your dream RAV4! It means so much to hear that our team at Ray Brandt Toyota left such a positive mark on your car-buying journey. Your kind words and recommendation are truly appreciated. Thank you for choosing Ray Brandt Auto Group for your automotive needs; we look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

August 25, 2023

Dealership Rating
Employee Rating

Sold me a 2022 Highlander and it was supposed to have Alloy wheels. I bought the insurance for wheels and when I messed up one of my wheels I went back to the person that sold it to me and he didn’t real More

by Sheila Tregre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2023

Toyota of Kenner responded

Sheila, thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of our Management team. Sincerely, Ray Brandt Auto Group

Aug 28, 2023

Sheila Tregre responded

Alloy wheels was what they told me I have it shouldn’t be not my lost it was sale persons not educated about what he was selling me is the responsibility of the dealership. That their salesman should know I am a 65 woman and trusted what they was selling me and I purchase the insurance to repair alloy wheels if needed I would like for someone to contact me also I sold a 2022 BMW for the Highlander please help me get what I should of have when I purchase the Highlander Thanks

August 23, 2023

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Employee Rating

I was A pleasure to work with Giancarlos and Jeff. they were very helpful in my search for a new vehicle. More

by debbie37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Giancarlos, Jeff, and our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

August 15, 2023

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Employee Rating

Doug Montalbano is an excellent service manager. He is always on top of things and goes the extra mile to take care of his customers!!!! More

by LRCOOK55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 21, 2023

Dealership Rating
Employee Rating

Very nice people working in service department good service and fast service and clean and good coffee More

by Fred kaviani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelia Leblanc, Nick Oliveri

Jul 25, 2023

Toyota of Kenner responded

Thank you for taking the time to share this with us, Fred. It is great to hear that our team at Ray Brandt Toyota made your visit enjoyable by providing you with friendly and fast service. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 21, 2023

Dealership Rating
Employee Rating

Doug is always so helpful. Quick and friendly service. Happy to be a Ray Brandt customer. More

by LYNDSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Montalbano

Jul 21, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that Doug took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

July 17, 2023

Dealership Rating
Employee Rating

The entire purchasing process went seamlessly. Reece Rico was fantastic! He made you feel very comfortable and relaxed. He was professional and friendly. He got the purchase completed in record ti More

by mcourville99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reece Rico

Jul 17, 2023

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Reece made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

April 28, 2023

Dealership Rating
Employee Rating

Great experience working with the sales group especially Giacarlos making the sales experience good for my daughter to be a part of. The 4R was prepped very nicely and ready to go More

by MICHAEL.REESE
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Giancarlos Chavez, Jeff Patten , Brett Hernandez

Apr 28, 2023

Toyota of Kenner responded

Congratulations! It is wonderful to hear that Giancarlos and our team made your sales experience with us a great one. We look forward to assisting you with all your vehicle needs. Thank you for choosing Ray Brandt Toyota! Ray Brandt Auto Group #WeMakeItEasy

April 28, 2023

Dealership Rating
Employee Rating

Excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente More

by eguevara1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2023

Toyota of Kenner responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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