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Graham Watson
403 Reviews
Dealership Experience
17 yrs, 2 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
403 Reviews
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403 Reviews of Graham Watson
March 09, 2024
I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down payment, he came back and said they gave the car to someone else. Jose kept telling us that we had "first dibs" and "priority" and to not worry about someone else getting the car, he said we had priority no matter what which was a lie. After he told us someone just bought it we asked why he said we had "priority and first dibs". He gaslighted us saying that he didn't mean it and never said that and we must of heard him wrong after we kept asking and he kept saying the same answer to not worry about anyone else buying the car. Jose started to laugh and make us feel horrible. We were very hurt after spending 4 hours trying to get my brother his first car. We then asked to speak to the manager and he was just as rude. Neither of them didn't apologize for wasting our time. Jose never apologized, he only got defensive and had no manner, he couldn't care less. They had no manners whatsoever and wasted our time. All they had to do was apologize for wasting our time and for someone else getting the car and I would have had some respect for them but they did not care. Never have experienced such horrible customer service especially at other dealerships. I'm writing this to hopefully help others not waste their time and being treated with no respect and and manners. Jose also started laughing at my family and I when leaving, extremely disrespectful. More
by Ashley
Other Employees Tagged: Al Pellizzeri, Jason Lechowicz, Toni Ivanovic, Maverick Watson, Giovanni Saldana, Jose Palomares , Marc Dabaco, Bob Ross
February 25, 2024
Fabulous. Have purchased several cars within our family and have never been disappointed!! Love our new car!! Have purchased several cars within our family and have never been disappointed!! Love our new car!! More
by Peggy30
Verified CustomerOther Employees Tagged: Mayweather Shorter, Colin Simmons, George "Skip" Hasenjaeger, Ricky Gushi, Courtney Mearns, Scott Lupo, Kim DeVries, Robbie Watson , Cole Nicholson
January 17, 2024
Took forever to actually get someone to check you in, and then poor communication all around then poor communication all around More
by John Obrochta
Other Employees Tagged: Jason Lechowicz, Michael Kratschmer
January 16, 2024
Nice people to deal with, I thought I got a good price on my trade-in, my trade-in, More
by CUB8424
Other Employees Tagged: Mayweather Shorter, Colin Simmons, Scott Lupo
January 04, 2024
We had a great buying experience with Family Hyundai. This was our second purchase from them and will be back again. Highly recommend. This was our second purchase from them and will be back again. Highly recommend. More
by SWEETMO85
Other Employees Tagged: Adam Ghouleh , Bob Ross
December 20, 2023
Family Hyundai really does a great I really love my Santa Fe A special shout out to Adam the salesman at family Hyundai he does such a great job I will definitely refer family members and friend to family Fe A special shout out to Adam the salesman at family Hyundai he does such a great job I will definitely refer family members and friend to family Hyundai. More
by DEANNA.BARRON
Other Employees Tagged: Adam Ghouleh, Scott Lupo
December 12, 2023
Jose and the people we talked with were very polite and obliging. There were many SUV’s to choose from. The dealership was clean and the manager Graham was great to come out and thank us and tell us to let obliging. There were many SUV’s to choose from. The dealership was clean and the manager Graham was great to come out and thank us and tell us to let him or Jose know if we need anything. Would definitely recommend Family Hyundai. More
by JAYAIM
Other Employees Tagged: Scott Lupo, Jose Palomares
November 30, 2023
The atmosphere inside the dealership was very comforting. The vehicle we wanted was onsite, negotiating was easy and not time consuming. The salesperson was knowledgeable and friendly. Throughout the experie The vehicle we wanted was onsite, negotiating was easy and not time consuming. The salesperson was knowledgeable and friendly. Throughout the experience everyone was friendly and respectful. More
by FCHEX01
Other Employees Tagged: Mike Majors, Kim DeVries, Robbie Watson , Salesperson Jaclyn
November 18, 2023
Easily one of the best, if not the best, dealerships around!!! Staff and service are top notch all the time! around!!! Staff and service are top notch all the time! More
by PAULIEB421
Other Employees Tagged: Kristi Feinberg, Al Pellizzeri, Maverick Watson
November 13, 2023
We just felt very comfortable we the way we were treated. Everyone was nice and helpful throughout the process. Jaclyn was extremely helpful and very knowledgeable. Everyone was nice and helpful throughout the process. Jaclyn was extremely helpful and very knowledgeable. More
by FCHEX01
Other Employees Tagged: Jaclyn Bobbitt, Mike Majors, Kim DeVries, Robbie Watson
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