Jared Jeschelnig | Page 14

I can not describe how wonderful my service always is. Brittaney, John, Nate and Jim are always smiling and happy to help me and my technician Jon Egan sends me a video showing my car!!!! Outstanding Brittaney, John, Nate and Jim are always smiling and happy to help me and my technician Jon Egan sends me a video showing my car!!!! Outstanding More

by BQUICK Verified Customer Verified Customer

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This is the 3rd BMW I have purchased from BMW of Westlake and the 2nd from Nez. The experience was fantastic. We checked out a few other mid-size SUV's and we couldn't come close to the BMW quality or the and the 2nd from Nez. The experience was fantastic. We checked out a few other mid-size SUV's and we couldn't come close to the BMW quality or the experience BMW of Westlake offered. Nez and the rest of the staff are knowledgeable, patient, and low pressure. More

by jcjcrac Verified Customer Verified Customer

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I had a lovely experience with BMW of Westlake. Kelly was so comfortable to work with and answered all our questions with ease and confidence. These are big decisions to make regarding the car you drive... a so comfortable to work with and answered all our questions with ease and confidence. These are big decisions to make regarding the car you drive... and Kelly was wonderful. I also appreciated Justin and his vast knowledge of the technology. This could have been intimidating; however, he was thorough and totally helped to make it through all the details of operating this amazing car! I thank them all!! More

by BARBARA21 Verified Customer Verified Customer

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Great experience. The is my third BMW and I have been very happy. If I had an issue they address it promptly John Caruso was my sales person all three time. Extremely happy with the service he provided. very happy. If I had an issue they address it promptly John Caruso was my sales person all three time. Extremely happy with the service he provided. Great guy. The same holds true for Ian who helped me in familiarising myself with the car More

by BILL44111 Verified Customer Verified Customer

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Our buying experience at BMW of Westlake was great. It was quick, painless, and productive. Thank you to Kelly, Ian, Mike, and Brent! We are enjoying our new car! was quick, painless, and productive. Thank you to Kelly, Ian, Mike, and Brent! We are enjoying our new car! More

by tkaye003 Verified Customer Verified Customer

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My car smells bad after the service. I don’t know if it’s the chemical coating that was installed - or something weird after the car was washed. If it’s the chemicals, I should have been informed that was a the chemical coating that was installed - or something weird after the car was washed. If it’s the chemicals, I should have been informed that was a problem before I bought the service. More

by LUKEEC Verified Customer Verified Customer

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Prompt, friendly and efficient. Our salesperson determined what we wanted, provided options and listened to our feedback. I was pressed for time so the rep kept things on track without missing anyt determined what we wanted, provided options and listened to our feedback. I was pressed for time so the rep kept things on track without missing anything. More

by JCBIJA Verified Customer Verified Customer

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I recently purchased a pre-owned 5 series and Nez Faraj was professional, friendly and easy to communicate through out the whole buying process. Thanks was professional, friendly and easy to communicate through out the whole buying process. Thanks More

by JH Verified Customer Verified Customer

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I rate the dealership high, but it was all because of my client advisor, Kelly Cavanagh. She responded to my initial online inquiry and from that moment through the entire process she was cooperative, prof client advisor, Kelly Cavanagh. She responded to my initial online inquiry and from that moment through the entire process she was cooperative, professional, efficient, and very responsive without being overly aggressive. More

by JSLUPO Verified Customer Verified Customer

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This was our first time venturing out to purchase a luxury vehicle and the entire team (Ken, Ian, Jared) made the experience memorable and easy. We will definitely tell our friends to venture to Westl luxury vehicle and the entire team (Ken, Ian, Jared) made the experience memorable and easy. We will definitely tell our friends to venture to Westlake if they are considering a BMW. More

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