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Jennifer Cacciola
Jennifer Cacciola at Universal Hyundai

Jennifer Cacciola

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
4.8
71 Reviews

Dealership Experience

8 yrs

Industry Experience

8 yrs

Languages Spoken

English English

4.8

71 Reviews

Write a Review

71 Reviews of Jennifer Cacciola

December 30, 2025

Dealership Rating
Employee Rating

Highly professional and excellent customer service. Jennifer, Billy, Cesar and everyone who worked with me were awesome! Smooth and comfortable experience from start to finish. More

by berkeozel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus

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Dec 31, 2025

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalnissan.com

October 25, 2025

Dealership Rating
Employee Rating

Great costumer service. Good deals, I love It so much. I definitely recommend it. My experience were so great More

by mariella_valle
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, darrin diaz, Miguel Resto, Carlos DeJesus, Ericmelec Rivera, Brian Cortes, Justin Salazar, Michael Hernandez

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Nov 28, 2025

Universal Hyundai responded

Thank you, Mariella, for your comments on our team! We appreciate it and hope you have been enjoying your car! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 08, 2025

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Employee Rating

From start to finish just a fantastic experience, oh, and a great deal on top of the treatment! Highly recommend. More

by EWETTELAND0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose’

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Jun 08, 2025

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 24, 2024

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Employee Rating

Excellent service easy transaction and great service beautiful car and great detail and love my car More

by JEFFREY.BRENNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Raul Martinez, darrin diaz, Carlos DeJesus, Mustapha Bernannou, Brian Cortes, Christopher Johnson, John Booth , Jacob McNeely

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Nov 25, 2024

Universal Hyundai responded

Jeffrey, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 04, 2024

Dealership Rating
Employee Rating

Jennifer and Frankie were top notch, very knowledgeable and professional. They were available by text or phone. Simo was easy to work with also extremely professional. Robert Redford from finance was is a More

by VINIFERA97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Frankie Martinez, Simo Bassi

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Aug 05, 2024

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Jennifer and our team had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 17, 2024

Dealership Rating
Employee Rating

Attentive to customer needs. Friendly and polite staff. Dealership clean and well managed. Good service personnel. More

by KENSTEELE55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mustapha Bernannou , King, Billy

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Jun 17, 2024

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 07, 2024

Dealership Rating
Employee Rating

Very kind and very helpful. I loved how I didn't feel rushed, and they helped me find the car I wanted the process was very simple sure that I left with the best deal More

by michael_bayron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Raul Martinez, Christopher Johnson

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Jun 07, 2024

Universal Hyundai responded

Thank you so much, Michael, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 03, 2024

Dealership Rating
Employee Rating

Good attention good service I bay another car I use universal Hyundai is a good dealer ship More

by FASTFERNAN9SEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Mustapha Bernannou, Ramces Rivera, Simo Bassi, John Booth

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Jun 03, 2024

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 24, 2024

Dealership Rating
Employee Rating

Excellent service and experience and everything went as well as expected, Great staff with knowledge More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Alexandra Martinez, Raul Martinez, Miguel Resto, Carlos DeJesus, David Monsalve, Fabio Ventura , Jacob McNeely, Eddy matos

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May 24, 2024

Universal Hyundai responded

Thank you, Sam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 16, 2024

Dealership Rating
Employee Rating

Once again, I had a great experience. Everyone was wonderful. Professional and friendly. Recommended to everyone. More

by Vic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez , Jacob McNeely, Bill from Finance

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May 16, 2024

Universal Hyundai responded

Vic, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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