Jessica Hermida
Jessica Hermida at Smythe Volvo Cars

Jessica Hermida | Page 5

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
213 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

213 Reviews

Write a Review

213 Reviews of Jessica Hermida

March 27, 2026

Dealership Rating
Employee Rating

Professional, good communication It was Professional, with good communication- smooth transaction overall Thanks for the help More

by DRJAFFEDVM
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 27, 2026

Smythe Volvo Cars responded

Thank you for entrusting us with your Volvo XC60 service. We’re glad our professional approach and clear communication made everything run smoothly. Enjoy!

March 27, 2026

Dealership Rating
Employee Rating

This was my first time visiting Smythe Volvo since I recently moved to NJ. I loved the customer service and personalized attention from Jessica Hermina. The follow up details were very professional abou More

by MGIBSON20
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 27, 2026

Smythe Volvo Cars responded

It’s wonderful to hear your first Volvo XC60 service visit felt so personalized thanks to Jessica’s attention. We appreciate you highlighting our detailed follow-up and the outstanding care provided. We look forward to being your go-to for Volvo maintenance in NJ. Enjoy!

March 26, 2026

Dealership Rating
Employee Rating

Quick and easy Jessica had good communication, I didn't have to wait and the work was done quickly More

by SWARSHAL
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 27, 2026

Smythe Volvo Cars responded

Thank you for the 5-star review! We’re glad Jessica’s clear communication and efficient work made your Volvo XC90 Hybrid service quick and seamless. Enjoy!

March 25, 2026

Dealership Rating
Employee Rating

I had a very good experience with my service for my Volvo XC 40. Jessica helped make that happen and I thank her for that! More

by drewras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Smythe Volvo Cars responded

Thank you for sharing your feedback on the service for your Volvo XC40. We’re glad Jessica could help make the experience positive. We look forward to assisting you with any future maintenance. Enjoy!

March 25, 2026

Dealership Rating
Employee Rating

Jessica is fantastic! She always goes above and beyond. She explains everything in detail. She keeps us coming back to Smythe. More

by Boolunee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Jesus Garcia

Mar 25, 2026

Smythe Volvo Cars responded

We’re delighted that Jessica’s thorough explanations and dedication have earned your loyalty. Thank you for trusting us with your Volvo XC90 service. We look forward to welcoming you back for future visits. Enjoy!

March 23, 2026

Dealership Rating
Employee Rating

The entire process—from test driving to discussing options and finalizing the purchase—was smooth and straightforward. Shaun made sure everything was clearly explained and went above and beyond to mak More

by ALICYN.SCALA
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 23, 2026

Smythe Volvo Cars responded

Thank you for describing how smoothly everything went, from your test drive to completing the purchase of your Volvo. We’re glad our staff provided clear explanations and went the extra mile to make the process comfortable and stress-free. Enjoy!

March 20, 2026

Dealership Rating
Employee Rating

Jessica was very helpful and great with follow up during the service When I get my car serviced again, I hope I can continue to work with Jessica. More

by Jdempse
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 20, 2026

Smythe Volvo Cars responded

We appreciate you sharing your experience and noting Jessica’s helpful follow up during your Volvo service. We’re glad her support made everything run smoothly for you. We look forward to assisting you again and having Jessica work with you on your next visit. Enjoy!

March 18, 2026

Dealership Rating
Employee Rating

Very friendly. And competent. Very helpful Very friendly Very friendly Very friendly Very friendly Very friendly Very friendly More

by TJWNG
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 18, 2026

Smythe Volvo Cars responded

Thank you for highlighting our friendly and competent service on your Volvo XC90. Jessica and our team are glad to have made your visit helpful and welcoming. We look forward to assisting you again. Enjoy!

March 14, 2026

Dealership Rating
Employee Rating

Always responsive. Providing valuable information and making the vehicle repair process as convenient as possible More

by ROB.R.MCDONALD
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 14, 2026

Smythe Volvo Cars responded

Thank you for noting our responsiveness and informative updates during your Volvo XC90 service. We’re glad the repair process was convenient for you. We appreciate your review and look forward to assisting you again. Enjoy!

March 14, 2026

Dealership Rating
Employee Rating

I've been to this location twice now. Each time the staff has welcomed me and put me at ease. This was my 1st time getting a repair (last time was just a diagnostic). The car seems to run More

by TYLICE.MEADE
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

Mar 14, 2026

Smythe Volvo Cars responded

Thank you for choosing our location again and sharing your experience. We’re glad our team’s welcome helped put you at ease and that the battery terminal replacement left your Volvo XC60 running smoothly and back in your hands sooner than expected. We look forward to assisting with any future service needs. Enjoy!

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