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Jessica Hermida

Overview Reviews (198) Inventory (359)

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Jessica Hermida

Jessica Hermida | Page 5

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me

4.9

198 Reviews

Overview Reviews (198) Inventory (359)

Dealership Experience

1 yr, 9 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

Portuguese

Spanish

4.9

198 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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198 Reviews of Jessica Hermida

March 09, 2026

Dealership Rating

Employee Rating

Quality and friendly teams, good experiences Easy to schedule appointment, and they helped resolve a problem schedule appointment, and they helped resolve a problem More

by SKY1701ZZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Mar 09, 2026 -

Smythe Volvo Cars responded

It’s great to hear scheduling was easy and our team helped resolve your issue. We’re pleased the service team delivered a quality experience for your Volvo S60. Thank you for trusting us with your vehicle. Enjoy!

March 09, 2026

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Employee Rating

Efficiently handle issues pertaining to my newly purchased Volvo.Very responsive to my needs Very prompt service with a full explanation of the issues that we've resolved purchased Volvo.Very responsive to my needs Very prompt service with a full explanation of the issues that we've resolved More

by PINK1103CUTIE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Mar 09, 2026 -

Smythe Volvo Cars responded

Thank you for sharing how smoothly we resolved your Volvo’s issues. Jessica and our team are pleased we could respond promptly and provide clear explanations every step of the way. Enjoy!

March 08, 2026

Dealership Rating

Employee Rating

Great experience with Jessica as always. Fast and efficient. I will always come to Smythe for my car services Fast and efficient. I will always come to Smythe for my car services More

by josephlapella

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Mar 08, 2026 -

Smythe Volvo Cars responded

Thanks for highlighting Jessica’s attentive service. We’re glad your Volvo XC90 maintenance was fast and hassle-free. We look forward to taking care of your next service visit. Enjoy!

March 08, 2026

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Employee Rating

Jessica is super efficient, professional, and warm! Her service was exceptional. White glove service start to finish Her service was exceptional. White glove service start to finish More

by EVAZQUEZ3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Mar 08, 2026 -

Smythe Volvo Cars responded

Thank you for highlighting Jessica’s efficiency, professionalism, and warmth during your Volvo XC90 service. We’re delighted the white glove experience met your expectations from start to finish. We appreciate your feedback and look forward to assisting you again. Enjoy!

March 07, 2026

Dealership Rating

Employee Rating

Very efficient. Everyone was very nice and made it easy . Going to get my car serviced was much easier than I thought, and I am very grateful. Everyone was very nice and made it easy . Going to get my car serviced was much easier than I thought, and I am very grateful. More

by kswirz

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Mar 07, 2026 -

Smythe Volvo Cars responded

We’re glad to hear your Volvo XC60 service went smoothly and efficiently. It’s great Jessica and the rest of our team made the process easier than you expected. We look forward to assisting you again. Enjoy!

March 05, 2026

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Employee Rating

Very efficient drop off and pick up. Jessica was helpful and explained everything well. Work was done well. Jessica was helpful and explained everything well. Work was done well. More

by Commuter

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Mar 05, 2026 -

Smythe Volvo Cars responded

Thank you for highlighting the efficient drop off and pick up for your Volvo. We’re glad Jessica’s clear explanations were helpful and that the service met your expectations. We look forward to serving you again. Enjoy!

March 04, 2026

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Employee Rating

Extremely professional, courteous and putting the customer first. I have leased from the same dealership in the past. The current team is unlatched in customer service. Went out of their way and made customer first. I have leased from the same dealership in the past. The current team is unlatched in customer service. Went out of their way and made everything seamless. More

by Amitrg_2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Mar 05, 2026 -

Smythe Volvo Cars responded

Thank you for highlighting our professional and courteous approach. We appreciate your continued loyalty and are thrilled that Jessica and our team made your Volvo service seamless. We look forward to assisting you again soon. Enjoy!

March 03, 2026

Dealership Rating

Employee Rating

The experience was wonderful. They were professional, friendly and timely. Jessica communicated every step of the way. They were professional, friendly and timely. Jessica communicated every step of the way. More

by MAROCHA65

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Mar 05, 2026 -

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that Jessica and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smythe Volvo Cars to be a positive one. Please don't hesitate to reach out if you need anything else. Enjoy!

Mar 03, 2026 -

MAROCHA65 responded

Great experience.

March 03, 2026

Dealership Rating

Employee Rating

It was so a wonderful experience from beginning to end, will definitely refer more clients. will definitely refer more clients. More

by ABVYGABY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Mar 03, 2026 -

Smythe Volvo Cars responded

Thank you for sharing your feedback on your Volvo XC40 service. We’re delighted the experience was wonderful from start to finish and appreciate you referring more clients. We look forward to serving you again soon. Enjoy!

February 28, 2026

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Employee Rating

My experience was very positive. They were efficient, friendly and easy to communicate with My experience was very positive. They were efficient, friendly and easy to communicate wit They were efficient, friendly and easy to communicate with My experience was very positive. They were efficient, friendly and easy to communicate with via text and call More

by DAG333

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jessica Hermida

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Mar 01, 2026 -

Smythe Volvo Cars responded

We’re delighted our Volvo service team was efficient, friendly, and kept you informed via text and call. Thank you for sharing your experience. We look forward to assisting you again. Enjoy!

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