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Joe Verlotta
Joe Verlotta | Page 4
New Toyota Delivery Specialist
Oakbrook Toyota In Westmont
550 East Ogden Ave
Westmont, IL 60559
90 Reviews
Dealership Experience
26 yrs, 7 mos
Languages Spoken
English
90 Reviews of Joe Verlotta
September 19, 2020
Purchased new Highlander 9/14/2020 thought we were getting a good deal The process took more than 3 hours and then they wanted us to stay so the “Delivery Specialist” could explain the apps, map, ph getting a good deal The process took more than 3 hours and then they wanted us to stay so the “Delivery Specialist” could explain the apps, map, phone connection etc. We were unable to stay but registered on his computer and left. Call the “Specialist” back two days later for help— still waiting for a call back 4 days have passed. More importantly reviewing the sales agreement seems to show they had hidden or very expensive charges for services rendered. 1. A charge for “Pivotal Security” $349 which was explained to me at the time as a charge for registering the vehicle with the state of Illinois for theft purposes, reading on the net indicates this some kind of private security which is nothing more than a dealer add on. 2. I asked if the dealer would transfer my plates the financial guy said sure unfortunately he neglected to say it would cost $175 vs the $25 if I did it myself. So even if they keep you hanging around for so long in the little office that your brain frozen make sure you check every line on the sales contract or your deal may not be as good as you think More
by Sorryman
Other Employees Tagged: Donroy Quilop , Ed, Acosta
September 02, 2020
It was a very pleasant experience. Joe Verlotta was veer easy to work with. He was able to answer all our questions. Joseph Perry had all our paperwork ready and made the finance part of the purchase very e easy to work with. He was able to answer all our questions. Joseph Perry had all our paperwork ready and made the finance part of the purchase very easy. More
by ZAGORSKIJC
Verified CustomerOther Employees Tagged: Joseph Perry
August 12, 2020
Brian Sears in the service department is very knowledgeable about the vehicle I purchased. Moreover, he put the time and effort in to accommodate me. knowledgeable about the vehicle I purchased. Moreover, he put the time and effort in to accommodate me. More
by PATRICKHERATY
Other Employees Tagged: Brian Sears , Tom Molloy
July 24, 2020
Terrible service. Outdated and unfriendly dealership. Salesperson not knowledgeable or careful with my personal information. Ultimately, they had the car I wanted in stock but I hated giving them my busi Salesperson not knowledgeable or careful with my personal information. Ultimately, they had the car I wanted in stock but I hated giving them my business. More
by gonesto
Other Employees Tagged: Lewis Melton
July 16, 2020
Salesman Joe V. was very knowledgeable regarding the options and features of the RAV4 - and not pushing, like other sales personal at other dealership. I'm very happy with the new car. options and features of the RAV4 - and not pushing, like other sales personal at other dealership. I'm very happy with the new car. More
by JFILIPIAK61
Other Employees Tagged: Zubair Karim , Melanie from internet be support
June 25, 2020
We love Oakbrook Toyota. Everyone who works there treats you like family. We’ve bought 4 cars there. We really miss Lewis. Can’t wait for him to return. When he does return I’ll come right in and buy a ca you like family. We’ve bought 4 cars there. We really miss Lewis. Can’t wait for him to return. When he does return I’ll come right in and buy a car from him. He is the BEST car salesman on Ogden Ave. More
by TRREIDY
Other Employees Tagged: Allen Sizemore, Kevin Tonk, Lewis Tyler
June 09, 2020
fixing the roof lights I called and spoke with Joe Verlotta. I was having trouble with interior ceiling lights. Joe was able to talk me through my problem and I was able to I called and spoke with Joe Verlotta. I was having trouble with interior ceiling lights. Joe was able to talk me through my problem and I was able to fix the light. We have had 3 different Toyota cars purchased at this dealership and Joe has been my "go to guy" for all 3 of the vehicles. He is always patient and answers my numerous questions. He is very professional. Pat Murray More
by CALLEIA138
June 04, 2020
great service i got the car delivered right at my doorstep..alex syed helped and guided me throughout the process. he is the best. i am impressed by their customer i got the car delivered right at my doorstep..alex syed helped and guided me throughout the process. he is the best. i am impressed by their customer service More
by ABBASGINAI
Other Employees Tagged: Zubair Karim, Mo Afzal, Joseph Perry, Vik Patel, Jim Robertson, Donroy Quilop , Sam Adam, Customer Suppourt, Shivan Zeynali
January 29, 2020
Best Car Dealership I've Ever Dealt With! I purchased a 2020 RAV4 XSE Hybrid from Oakbrook Toyota that had everything I wanted and more at an amazing price! They put together a dream deal on I purchased a 2020 RAV4 XSE Hybrid from Oakbrook Toyota that had everything I wanted and more at an amazing price! They put together a dream deal on a hard to find vehicle that is currently in high demand in the market. A great car purchasing experience from front to back and top to bottom! More
by EFERRY77
Other Employees Tagged: Adam Aldworth, Syed Mustafa, Steve N, Kayla Segura
January 28, 2020
Everyone in service is excellent! Everything is done on a timely manner. Even the waiting lounge is clean and there is always coffee available. Also TV !!!! timely manner. Even the waiting lounge is clean and there is always coffee available. Also TV !!!! More
by CJOANB
Other Employees Tagged: Vik Patel, Brian Gedrimas, Nate McGhee, Leonid Sayenko, John Scambiatterra , Allen Sizemore, Kevin Tonk
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