"The people make Tucson Subaru GREAT!"
Jim Coyle was helpful and put as at ease..,he was patient and explained everything with complete transparency! Everyone was friendly and the atmosphere inside the dealership is relaxed and comfortable. Great experience!
"An exceptionally positive experience"
Pamela Fairchild was thoughtful, attentive, and warm throughout the sales process. She was honest, sincere, and recognized that the sale is about finding the right match between the car and purchaser. She made every effort, at every moment, to ensure that the sale went smoothly. She anticipated any problems before they happened, and was extraordinarily conscientious and thorough.
Jennifer Duran managed the finance aspects of the sale. It was quick, painless, and straightforward. Jennifer ensured that I got everything I needed, nothing I didn't. She kept a great sense of humor, and got through the paperwork with impressive speed.
Lastly, John Petersavage was cordial and welcoming, making absolutely certain that the sale would be complete, accurate, and--above all--speedy. He made it quite clear that he values his customers, and wants to ensure a positive experience for both the customer and his team members.
It is particularly noteworthy that I was introduced to parts and service staff, who were sincere and warm. This could have been "going through the motions" by some customer service script. But that was not the case. The staff seemed truly engaged and sincere. They really did care that I bought a car from them.
"Love, love, LOVE my Subaru! "
My second Subaru and can’t inagine owning anything else! Joe and the Subaru family continue to take care of me. Traci made the financing a breeze and fun! She really looks out for the customer and helps determine what fits your needs and budget. They made buying my new 2019 Outback a pleasure and enjoyable. The service department delivers superior service as well. Tucson Subaru is a treasure.
"Excellent from start to finish!"
- Stevie mac
Joe Micoletti was outstanding. Spending time to go through all the parts of the car. This is our first Subaru and it will not be our last. They kept us updated on the process in leasing the car. Keep up the great job.
"Excellent Experience at Tucson Subaru"
The entire group of staff at Tucson Subaru was great to work with. From starting in Sales with Ken (who took a lot of time to discuss my driving and family needs then recommending what fit me and my budget); Management, Loren and John, (who listened closely and helped with any concerns), and to my last contact person, Curt, in Finance (who was very thorough and responsive). The amazing constant in this experience was that every single person (even staff in Service) was extremely kind and polite with a genuine interest in helping answer any questions I had throughout the entire process. No pressure sales, fair pricing, and friendly staff with a great attitude make this dealership a no-brainer to go purchase a premium vehicle.
"Great car buying experience "
From start to end the car buying experience was great. Salesmen we’re knowledgeable and not pushy. Management team was friendly and easy to work with.
- Skylar's mom
Ken Murch was so helpful and knowledgeable, this dealership made buying my first Subaru (Ascent) a total pleasure. I highly recommend Tucson Subaru, you won't be disappointed.
"Easy to buy a car here"
- The Vulture
No pressure, professional establishment. Good selection of vehicles across the model spread. Plenty of time to evaluate vehicles. Easy to buy a car here. They don’t waste your time. See Bob Wilson.
My husband and I have been wanting an Outback for a little while because of all the safety features and trunk space but sadly they all seemed out of our budget. We saw that a new 2019 Outback was marked down with in our budget and we had to check it out. We walked into the dealership not sure if we would walk away the the Outback we wanted. Mike, our sales rep, went out of his way to help us find our vehicle and provide us with all the information and help we needed. We went home with the Outback we wanted and had a great expirence with Tucson Subaru.
"New car purchase "
Working with Baron was a great experience. I have owned many Subaru’s over the years and cannot see myself driving anything else. I’m very happy with my new purchase.