John Petersavage | Page 2

I visited Subaru because, for the second time, my 2019 Subaru Forester turned off completely while I was driving. Jade, a staff member, mentioned she has seen this issue multiple times when the battery ne Subaru Forester turned off completely while I was driving. Jade, a staff member, mentioned she has seen this issue multiple times when the battery needs to be replaced. How does a vehicle that was in motion literally turn off mid drive not get recalled? However, Scott, the service director, claimed it only happens about once a month and less than 1% of vehicles. This is still, far too often. What’s most concerning is that there was no acknowledgment of the serious safety risk—especially considering my children were in the car during the second incident. Scott advised me to contact Subaru of America for assistance, but my request was denied after he personally reached out to tell them not to support my case as they assisted in the past with the lemon I purchased. This experience has completely eroded my trust in Subaru. I will never purchase a Subaru again. If you research the issue, it is a well-documented issue with the 2019 Forester. Avoid Subaru—their service team lacks empathy and accountability. More

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Bright, clean,great vibes, Happy people (both employees and customers). No pressure, great atmosphere. Customer service is fabulous. and customers). No pressure, great atmosphere. Customer service is fabulous. More

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Great experience with my sales consultant, Austin Klinesteker. He was a patient, knowledgeable, no-pressure salesman. It sure was busy that day, but he managed to remain attentive and engaged in the Klinesteker. He was a patient, knowledgeable, no-pressure salesman. It sure was busy that day, but he managed to remain attentive and engaged in the process. Very satisfied with the service and my purchase! Come get your Subaru :) More

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I recently leased a 2024 Subaru SOLTERRA from Tucson Subaru, and the experience was absolutely fantastic! From start to finish, the team went above and beyond to make the process smooth and enjoyable. Subaru, and the experience was absolutely fantastic! From start to finish, the team went above and beyond to make the process smooth and enjoyable. The staff was knowledgeable, professional, and genuinely friendly. They took the time to answer all my questions about the SOLTERRA and made sure I felt comfortable with my decision. I never felt rushed or pressured, which is so rare these days! The SOLTERRA itself is an incredible vehicle—eco-friendly, packed with features, and a joy to drive. The team at Tucson Subaru made sure I understood all the tech and capabilities before I drove off the lot. A huge shoutout to the team for their excellent customer service and for making the entire leasing process seamless. If you’re in the market for a Subaru, I highly recommend Tucson Subaru. They truly care about their customers and provide a 5-star experience! More

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This is dealership has great costumer services. Everyone we encounter was friendly , respectful and attentive. Our sales representative was great. No pressure. Everyone we encounter was friendly , respectful and attentive. Our sales representative was great. No pressure. More

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Great customer experience! The team was very patient and took the time to explain the options available. At no point the purchase seemed “rushed”. The team was very patient and took the time to explain the options available. At no point the purchase seemed “rushed”. More

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The car buying process was relatively painless, the salesperson gave us enough time and space to make our decision. We walked away from the experience with a car we were happy with. salesperson gave us enough time and space to make our decision. We walked away from the experience with a car we were happy with. More

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I have purchased 7 Subarus from Tucson Subaru in the past 10 years, always buying from Jack McVey and financing with Jennifer Duran. They are a pleasure to work with. This year's 2025 Forester had the adde 10 years, always buying from Jack McVey and financing with Jennifer Duran. They are a pleasure to work with. This year's 2025 Forester had the added bonus of Chris Valencia in service and John Petersavage, the general manager, working together side by side in "prepping" our new vehicle for delivery. It was quite special. My advice: Always buy from Tucson Subaru! More

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Holds up to the reputation in customer service. They make car buying fast, easy and fun. They make car buying fast, easy and fun. More

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The best team around! Thank you for making my family and I feel so comfortable! We absolutely love our new Forester! Thank you for making my family and I feel so comfortable! We absolutely love our new Forester! More

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