John Renier
John Renier at Klaben Ford Lincoln of Warren
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John Renier | Page 18

Service Advisor

Klaben Ford Lincoln of Warren

3853 Youngstown Rd.
Warren, OH 44484

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4.9
596 Reviews

330-369-4444 ext 133

Dealership Experience

25 yrs

4.9

596 Reviews

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596 Reviews of John Renier

June 03, 2021

Dealership Rating
Employee Rating

wouldn't consider taking either one of our Fords anywhere else. Always been treated with the utmost respect and courtesy. We have the confidence that when we pick up our car everything has been done very p More

by r516932
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 02, 2021

Dealership Rating
Employee Rating

All service on my wifes mkx is performed at Klaben. Very courteous and friendly service staff as well as knowledgeable about the vehicle. From PM work to anything else related, they have the computer More

by jdkbesposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Scott Burk, Albert Collins , Ben-service

June 01, 2021

Dealership Rating
Employee Rating

Klaben Ford Lincoln of Warren is a friendly car dealership. I have taken my car there for service for many years. Always received outstanding service. More

by DMKINCAID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson

May 27, 2021

Dealership Rating
Employee Rating

Klaben Ford is the only service shop that I will take my Fords to. Outstanding service and I can trust John and the other advisors that everything will be done properly. More

by JimW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 24, 2021

Dealership Rating
Employee Rating

Keep up the good works. I tell people that you do a good job job fixing my car. You let us what the problem is. More

by JCSR456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson

May 24, 2021

Dealership Rating
Employee Rating

Keep up the good works. You are on the ball keeping me updated on my car. You let me know about what has to be done More

by JCSR456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 19, 2021

Dealership Rating
Employee Rating

I was there on May 14th to have the works done on my grandsons car. the service guy asked if i wanted it washed and i said yes when i received it back it was never washed. #2 i asked for the brakes to b More

by duke6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 19, 2021

Klaben Ford Lincoln of Warren responded

We sincerely apologize for your dissatisfaction. Our goal is to provide a pleasing,hassle-free customer experience. We clearly failed to do so in this case. We would value the opportunity to discuss your brakes and reach a solution that satisfies you. Feel free to call me at (330)369-4444 Extension 172. Thank you. John Renier, Senior Service Advisor.

May 12, 2021

Dealership Rating
Employee Rating

I have been dealing with Klaben Ford Lincoln of Warren since the middle 80's. I find their service department is one of the best I dealt with I have purchased cars from Cleveland to Pittsburgh, PA since t More

by Jim in claims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Valesky, Scott Burk, Heather Arden, Bo Urban , Natalie Burk

May 06, 2021

Dealership Rating
Employee Rating

Great bunch of people, customer service is job one !! Xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx More

by SKIP92555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 03, 2021

Dealership Rating
Employee Rating

Klaben is always helpful when ever I call to set up an appointment or have a question about a recall. The get my truck in and out quick and clean More

by SD90MAC8522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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