Justice Goodner

Matt was very approachable and extremely polite. He made sure every need was met. 5 🌟 isn't enough. He deserves 10 He made sure every need was met. 5 🌟 isn't enough. He deserves 10 More

Report | Print

Mean other than the fact I got approved for a 18 19000 dollar car and not a 8000 i dont understand. But other then that I couldn't have ask for a better experience. They got me approved and in a 2024 outl dollar car and not a 8000 i dont understand. But other then that I couldn't have ask for a better experience. They got me approved and in a 2024 outlander. Within a hour or so. I would recommend Toyota to anyone. More

Report | Print

Fantastic customer service! Kenny Jones was a great salesman who did not pressure me into anything I didn’t feel comfortable doing. Great guy to converse with over anything and Kenny Jones was a great salesman who did not pressure me into anything I didn’t feel comfortable doing. Great guy to converse with over anything and everything. Especially Vols basketball! Very knowledgeable about any questions or concerns I had about the multiple vehicles we looked at together. Justice Goodner was extremely thorough explaining the different packages I could add to car plan while also explaining all the paperwork involving the financial aspect of car. Highly recommend Toyota of Cleveland for your next ride! More

Report | Print

We were treated above and beyond on on our trip to the dealership. Eventhough we had not planned on purchasing that day. It just work out of us because of the friendly staff and finding exactly what we w dealership. Eventhough we had not planned on purchasing that day. It just work out of us because of the friendly staff and finding exactly what we wanted. More

Report | Print

Everyone here was so nice and helpful. We just went in looking of course not really going to purchase "today" but found the perfect fit for us ans with the staff going above and beyond fo We just went in looking of course not really going to purchase "today" but found the perfect fit for us ans with the staff going above and beyond for us it helped it make that decision fairly quickly. More

Report | Print

Excellent sales and service with over the top customer care! Thanks so much especially to Caleb Craig and service manager Tom for a great experience. care! Thanks so much especially to Caleb Craig and service manager Tom for a great experience. More

Report | Print

Ian B. and the team at TOC was very helpful with our new car purchase. Everyone was friendly, took the time to listen to our needs, was patient with our de and the team at TOC was very helpful with our new car purchase. Everyone was friendly, took the time to listen to our needs, was patient with our decision making. Ian and Brett helped us learn all the features and how to use them. Shane is friendly and welcoming; made us feel right at home each time he greeted us. Joey made the trade-in process super easy. Justice was easy to talk to, professional and thorough in the financing explanations. Definitely recommend Ian and Toyota of Cleveland. More

Report | Print

I had an outstanding experience this week at Toyota of Cleveland. I worked with Alfred in sales, and he was truly phenomenal—his personality and approach were exactly what you hope for in a great salesman Cleveland. I worked with Alfred in sales, and he was truly phenomenal—his personality and approach were exactly what you hope for in a great salesman. He was knowledgeable, genuine, and never pushy. Alfred worked closely with Justice in the finance department, who went above and beyond to secure what genuinely felt like the deal of a lifetime. In today’s market, where prices are high and flexibility is rare, they met every need I had with zero pushback, which I greatly appreciated. Making a large financial decision can be stressful, but the entire team made the process enjoyable. While finalizing my paperwork, I was met with the friendliest group of people who made everything smooth and comfortable from start to finish. I will absolutely be returning to work with these folks again and highly recommend Toyota of Cleveland, specifically Alfred and Justice, to anyone looking for a positive, stress-free car-buying experience. More

Report | Print

excellent customer service, great coffee, caring attitude from all staff, excellent location, clean restrooms, great service after sale, beautiful gift of excellent snacks from all staff, excellent location, clean restrooms, great service after sale, beautiful gift of excellent snacks More

Report | Print

Great buying experience! Nathan was a great salesman! He was very informative, respectful and helpful. Justice was great to work with on the finance side. He went above and b Nathan was a great salesman! He was very informative, respectful and helpful. Justice was great to work with on the finance side. He went above and beyond to find the best interest rate. I would definitely recommend Toyota of Cleveland to anyone looking to buy a new vehicle. More

Report | Print