Justin Chretien

First visit and first Toyota purchase after 30 plus years of Ford and jeep products. We were highly impressed with both the products and staff. Met a very professional sales consultant “Evan Hicks”. We wo of Ford and jeep products. We were highly impressed with both the products and staff. Met a very professional sales consultant “Evan Hicks”. We would highly recommend both Mr Hicks’s and Toyota of cleveland to anyone seeking a quality product and professional staff. Sincerely Chuck and Paulette Tindell Chatt Tenn More

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I worked with Caleb Lewis & he was top notch. Great dealership! Total Five Star Experience Great dealership! Total Five Star Experience More

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Tyler was great. Would highly recommended him to anyone wanting to buy a new car. Would highly recommended him to anyone wanting to buy a new car. More

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The overall experience was great. Alfred was very personable and made me feel like family. I’ve purchased approximately 6 vehicles over the years from TOC and my experience is always Alfred was very personable and made me feel like family. I’ve purchased approximately 6 vehicles over the years from TOC and my experience is always top tier. Alfred mad the process easy and fast. All of the employees were pleasant to work with. Thank you, Alfred and thank you, TOC. More

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I had a bad experience with the salesman who sold me my first car years ago. It made me dread going into any dealership after that, BUT Toyota of Cleveland changed that! My husband and I met Callaway in th first car years ago. It made me dread going into any dealership after that, BUT Toyota of Cleveland changed that! My husband and I met Callaway in the car lot and he walked us through the entire process. We never felt pressured into anything and he made sure that we left happy. All the way from the salesman to the financing man, we were taken care of. All of the staff were very friendly to us the whole time we were there. We left with a great experience and exactly what we wanted. I will be recommending Toyota of Cleveland to all of our friends! More

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Fast, clean, friendly, efficient, personable, professional and probably the best purchasing experienced ever experienced in my 70 years of life. Alfred Odister, the Sales and Leasing Consultant, professional and probably the best purchasing experienced ever experienced in my 70 years of life. Alfred Odister, the Sales and Leasing Consultant, was amazing. He's extraverted, personable, extraordinarily knowledgeable, efficient and, after decades in the business, still in love with the product. His enthusiasm for Toyota vehicles was captivating. He's probably one of the best sales professionals that Toyota has. Remarkable guy and a total servant. And this is a remarkable store with a great GSM. We bypassed the closest dealership and drove an hour to get to this particular store because ... it was worth it. We know people who've purchased multiple vehicles here and so we had to come. And it was first time. We'll be back for repeat business and will certainly be recommending this dealership. What a great team! More

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I had an exceptional car buying experience at this dealership last week. Josh on the sales team listened to all of my wants and needs for a new vehicle and found exactly what I was looking for. The dealership last week. Josh on the sales team listened to all of my wants and needs for a new vehicle and found exactly what I was looking for. The finance process with Justice was quick and well explained. Joey gave me a very good trade offer for my old vehicle. Very highly recommend! More

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Dustin and Justin were very courteous, knowledgeable and helpful in educating us about the 2025 Land Cruiser. We are very pleased with our new car and plan to have it serviced at Toyota of Cleveland. Taylor helpful in educating us about the 2025 Land Cruiser. We are very pleased with our new car and plan to have it serviced at Toyota of Cleveland. Taylor and Laurie also worked with us to purchase the car. Kudos to this stellar team. More

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Amazing group of people at this dealership. From the very first conversation with Matthew & Monte helped me find the exact car I was looking for. Their entire team made this such an easy experi From the very first conversation with Matthew & Monte helped me find the exact car I was looking for. Their entire team made this such an easy experience. More

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I have never had a more smooth or professional purchase of a new vehicle in at least 54 years of purchasing. Austin Calfee, Justin Chastein and Justice Goodner made every step of selection, delivery and pu of a new vehicle in at least 54 years of purchasing. Austin Calfee, Justin Chastein and Justice Goodner made every step of selection, delivery and purchase efficient through offering support without pressure and confidence in my choice.. This team and this dealership are tops!! More

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