Justin Chretien | Page 13

This is family not just a business relationship. They go above and beyond every time. 5 vehicles in 1 1/2 years. We love y'all ❤ above and beyond every time. 5 vehicles in 1 1/2 years. We love y'all ❤ More

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Toyota of Cleveland is an amazing dealership with excellent staff that are very knowledgeable and helpful. Our experience is always great for sales, maintenance, service, and questions. excellent staff that are very knowledgeable and helpful. Our experience is always great for sales, maintenance, service, and questions. More

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Toyota of Cleveland will be my go-to dealership for all of my future purchases. The staff is friendly, honest, knowledgeable and values you as a person, not just a customer. I ordered my 2021 TRD Pro 4Runn of my future purchases. The staff is friendly, honest, knowledgeable and values you as a person, not just a customer. I ordered my 2021 TRD Pro 4Runner in Lunar Rock a little over 3 months ago. The TOC team helped me with everything from ordering, customizing, and answering all of my questions throughout the process. They kept me informed on the status of my car, were able to get the car 2 months earlier than originally scheduled and sent me pictures when the car arrived at the dealership while it was still on the truck. I cannot say enough good things about the staff and their professionalism. If you’re in the market for a new car, give TOC a try. You will not be disappointed! More

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Had a wonderful experience from start to finish while purchasing a vehicle from TOC. I was referred to Greg Bain and he helped me every step of the way. Shane, Justice and Justin were great help too! I a purchasing a vehicle from TOC. I was referred to Greg Bain and he helped me every step of the way. Shane, Justice and Justin were great help too! I appreciate you all making me feel welcome and a valued customer. More

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Absolutely amazing. Louis, Justin, and Joey were fantastic! I will forever recommend this dealership to anybody looking in the area! Thanks to everybody who helped! fantastic! I will forever recommend this dealership to anybody looking in the area! Thanks to everybody who helped! More

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All the people that I dealt with was very professional and friendly! I would recommend this dealership for anything you need from new vehicle to service! Exceptional!!!! and friendly! I would recommend this dealership for anything you need from new vehicle to service! Exceptional!!!! More

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At leased 1 vehicle and I purchased 1 vehicle in the last 3 years. It's been a pleasure to do business with toyoda Cleveland. 3 years. It's been a pleasure to do business with toyoda Cleveland. More

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My husband and I just went to look at the new Toyota Highlander and Greg Bain made sure that I left with my dream car with a payment that I could afford. Greg always goes above and beyond for my family Highlander and Greg Bain made sure that I left with my dream car with a payment that I could afford. Greg always goes above and beyond for my family and we have purchased multiple cars through him at Toyota of Cleveland. I will never go anywhere else! Toyota of Cleveland has sold me 3 reliable cars that I have been more than happy with and Greg helped me through the process of two of them! He is excellent at his job and our family will continue to shop at Toyota of Cleveland with Greg. I highly recommend his services for all your needs. He's friendly and truly does care that you leave happy and with a vehicle you love and can afford. More

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Nate Ross was excellent to deal with. Very patient and attentive to our needs. We had a fantastic experience. I highly recommend these guys. Thanks! attentive to our needs. We had a fantastic experience. I highly recommend these guys. Thanks! More

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***UPDATE***This dealership is like none I've ever seen. ***UPDATE*** This dealership is like none I've ever seen. My daughter and I purchased her first car from Toyota of Cleveland. It was a 2016 Chevrolet ***UPDATE*** This dealership is like none I've ever seen. My daughter and I purchased her first car from Toyota of Cleveland. It was a 2016 Chevrolet Sonic. Beautiful car inside and out. Within a few days it began to have engine troubles, one after another. Most dealerships would have said too bad it was a used car with no warranty. Not Toyota of Cleveland. Over a 4 month period of time it was back to the dealership to repair various problems about 6 times which would normally have cost me several thousand dollars. Toyota of Cleveland never charged me a penny and provided me with a nice loaner car each time. Finally, after coming to the conclusion that this particular car just had some inherent problems that may never be able to be remedied, the dealership (Justin) offered to buy the car back and even refunded my daughter's down payment in addition to paying off the loan! They are presently looking for another car that will meet my daughter's needs. Toyota of Cleveland is now MY car dealership because I've never been treated so well from any other. Thank you for all your hard work Keith and for working with me to buy the car back and even continuing to search for another car for my daughter Justin. You are both AWESOME! On Saturday the 6th my daughter picked up her new Toyota Corolla Hatchback! Tyler, Justin and Geoff worked their back sides off to find just the right car even though they did not have it in stock and my daughter is ecstatic! Thank you again for all your hard work! You are our dealership! BEST EVER! More

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