Dealership Experience
31 yrs, 5 mos
Industry Experience
31 yrs, 5 mos
654 Reviews
Write a Review654 Reviews of Karl Alvarez
October 06, 2020
Mary is amazing!! This is my 4th BMW lease with Mary. She alway makes the price so easy. They had the car I want and the price was reasonable. alway makes the price so easy. They had the car I want and the price was reasonable. More
Other Employees Tagged: Mary Keller, Sal Graziano , Jared Gooch
September 30, 2020
The manager, Karl Alverez, is an Excellent Manager with a great personality… Also the sales team there, specifically Gary, went over every aspect of the car with us and both men assisted us in finding the ca great personality… Also the sales team there, specifically Gary, went over every aspect of the car with us and both men assisted us in finding the car that fits our needs these men are the reason that we continue to return to BMW… Thank you so much. They are definitely an asset to your company More
Other Employees Tagged: Gary Mack, Aaron Cox , Alan Mazur
September 07, 2020
Service department both (BMW and Mini) is excellent. They always treats me and my car like a VIP. The BMW genius is very knowledgeable and quickly answers my questions. Bob in parts always calls me to let m always treats me and my car like a VIP. The BMW genius is very knowledgeable and quickly answers my questions. Bob in parts always calls me to let me know when my parts arrive. Just overall a great experience at Ferman. More
Other Employees Tagged: Brian Pelletier, Nick Hawk, Jamie Annese , Paul Scaglione, Dustin Ryan
September 07, 2020
Excellent customer service, always fast, knowledgeable, great selection of cars. Bought many cars there and always choose over other dealership. Great management and sales staff great selection of cars. Bought many cars there and always choose over other dealership. Great management and sales staff More
Other Employees Tagged: Mary Keller, Joe Cleaver
August 18, 2020
Very professional and straightforward, not too pushy and answered all my questions without hesitation. If it wasn’t for Tom, I wouldn’t have gotten the car. answered all my questions without hesitation. If it wasn’t for Tom, I wouldn’t have gotten the car. More
Other Employees Tagged: Tom Berges , Scott Douglas
August 12, 2020
Ferman BMW and My sales associate Mary Keller did a great job with the ordering and deliver process. I reccomend Ferman BMW highly. Great dealership to purchase from. job with the ordering and deliver process. I reccomend Ferman BMW highly. Great dealership to purchase from. More
Other Employees Tagged: Mary Keller, Bob Murray, david theado, Aaron Cox
August 11, 2020
Extremely happy with the entire buying process from the beginning until the end. Sales and finance staff were exceptional, knowledgeable and friendly. 100% satisfied with the sale and service department. beginning until the end. Sales and finance staff were exceptional, knowledgeable and friendly. 100% satisfied with the sale and service department. More
Other Employees Tagged: Mary Keller, Bob Murray , Ronald Whiting
August 10, 2020
Good people. Low pressure. Answered all my questions and went out of their way to find me a car. My original choice was not available so they found me a car that had not been built and transferred in. Than went out of their way to find me a car. My original choice was not available so they found me a car that had not been built and transferred in. Thanks More
Other Employees Tagged: Joe Cleaver, david theado, Rosina Molenda
August 10, 2020
This dealership is not near my home town but they had the right vehicle. They made the experience very pleasant and easy. We had a minor issue but the management team made sure to correct it and the vehicle right vehicle. They made the experience very pleasant and easy. We had a minor issue but the management team made sure to correct it and the vehicle was even swapped to confirm I was satisfied. More
Other Employees Tagged: Joe Cleaver, david theado , David Soto
July 21, 2020
Best experience by far that I’ve had at a dealer DAN (salesman) excellent service and the sales manager I have 2 other vehicles and ferman bmw is by far the best service I’ve received yet 5star service (salesman) excellent service and the sales manager I have 2 other vehicles and ferman bmw is by far the best service I’ve received yet 5star service More
Other Employees Tagged: Dan Macdonald , Alan Mazur

