Kevin Osborne

Great experience! Great experience! Very efficient and easy to work with. They do their best to please the customer. Great experience! Very efficient and easy to work with. They do their best to please the customer. More

by pawseifert Verified Customer Verified Customer

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I have now purchased or helped purchase 5 cars from Joe Machens. This dealership makes the buying process easy and worry-free. Thank you. Machens. This dealership makes the buying process easy and worry-free. Thank you. More

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Michael was the best salesman I have ever dealt with! He was super nice, explained everything very well, was very patient when everything went wrong. Best service I have ever seen! Oh Doug was pretty gre He was super nice, explained everything very well, was very patient when everything went wrong. Best service I have ever seen! Oh Doug was pretty great too! 10/10 will be using them again for future purchases! More

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AJ was the best! Very helpful and super knowledgeable! Everyone at Capital City Ford made our buying experience a great one! If you need a car I would definitely reco Very helpful and super knowledgeable! Everyone at Capital City Ford made our buying experience a great one! If you need a car I would definitely recommend buying from them! More

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Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings up a code but yours supposedly don't. And how does an engine light turn off that's been on for 2 weeks....you all cleared the code, that's how.... It was not "doctor syndrome" like you said, cars don't do that! I was told I wouldn't be charged for 2nd diagnostic test because it was the same issue....here I am $450 & 2 test later. More

by SkyeBlue Verified Customer Verified Customer

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We were very happy with our trade value and dealer incentives that made the purchase of our new 2025 Expedition a great buy. Mike Gross was genuine, hard working, and considerate. We consider him a fr incentives that made the purchase of our new 2025 Expedition a great buy. Mike Gross was genuine, hard working, and considerate. We consider him a friend and will definitely buy from him again. More

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Great to work with. Would do business with them again. Thanks again for your working with me Would do business with them again. Thanks again for your working with me More

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Everyone was very helpful not just my sales man but everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super everyone was really helpful to help me get the vehicle that I wanted liked and needed down to the color and what I wanted on it they are all a super helpful group of people from top to bottom More

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What can I say. They worked together and made the deal happen! I live out of town and they put it together. They worked together and made the deal happen! I live out of town and they put it together. More

by KWELKER64 Verified Customer Verified Customer

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The sale process it self was great. The follow up however is making me wish I had gone elsewhere. I don’t see myself recommending this dealership or returning to it. The follow up however is making me wish I had gone elsewhere. I don’t see myself recommending this dealership or returning to it. More

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