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Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota
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Melissa Tyler | Page 14

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
264 Reviews

Dealership Experience

6 yrs, 1 mo

Languages Spoken

English English

4.7

264 Reviews

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264 Reviews of Melissa Tyler

January 23, 2023

Dealership Rating
Employee Rating

Never disappointed, always greeted with a smile and great staff every time I go , and always fast and professional service More

by Suitandtie24seven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Jason Gasiunas, Matthew Rivera (in Sales), Loosmane Dessources

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Jan 23, 2023

DCH Wappingers Falls Toyota responded

Thanks for sharing your 5-star rating, we're glad to hear that our team greeted you warmly and you appreciate our fast and professional service!

January 22, 2023

Dealership Rating
Employee Rating

Great, clean comfortable very comfortable was very satisfied. Will visit again. Have a good day More

by NANAB0H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Jan 22, 2023

DCH Wappingers Falls Toyota responded

It's great to hear that our team made sure you were comfortable and happy with everything, thanks!

January 20, 2023

Dealership Rating
Employee Rating

Sales people are polite ditrect and prompt getting back to me they listen and respond professional More

by linsgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

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Jan 20, 2023

DCH Wappingers Falls Toyota responded

We really appreciate your kind remarks for our team - it's great to know that everyone was professional, thanks!

January 16, 2023

Dealership Rating
Employee Rating

DCH is always an excellent dealership to work. Everyone is always very professional on regards to service appointments and keeping you informed during the orocess. More

by OGHAIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

Helpful
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Jan 17, 2023

DCH Wappingers Falls Toyota responded

It's wonderful to hear that our dealership is excellent to work with, and you've found everyone to be very professional as well. Thanks for sharing your kind remarks for our service team!

January 14, 2023

Dealership Rating
Employee Rating

They listened to my concerns and followed up with me. What more could I ask More

by CPDOCHEVITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera , Lee Burns

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Jan 14, 2023

DCH Wappingers Falls Toyota responded

We're so glad to know that our team really listened to your concerns and you're pleased, thanks!

January 13, 2023

Dealership Rating
Employee Rating

Extremely pleasant and efficient service advisors. Always easy to schedule appointments and time frame for waiting us accurate! More

by RXC111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 13, 2023

DCH Wappingers Falls Toyota responded

Thanks for your kind remarks for our pleasant and efficient service advisors. We really appreciate your feedback.

January 13, 2023

Dealership Rating
Employee Rating

Quick and easy. Waiting room is comfortable. Representatives were friendly and attentive. Solid and consistent communication. More

by JRNELS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

Helpful
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Jan 13, 2023

DCH Wappingers Falls Toyota responded

It's really great to hear that our team made everything quick and easy and you're pleased, thanks!

January 12, 2023

Dealership Rating
Employee Rating

Quite pleased with the procedure of sending a video of the vehicle during the service. It makes it much more for the customer to understand the work done and any recommended services. More

by clegs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

Helpful
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Jan 12, 2023

DCH Wappingers Falls Toyota responded

Thanks for sharing your kind remarks for our service team. It's great to know that everyone was very helpful with your needs.

January 11, 2023

Dealership Rating
Employee Rating

I had the most stress free, wonderful experience at this dealership. Got me into my new truck in just a few hours. Highly recommend it! More

by Gkortiz89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Avi Avitan, Dylan Abell, Kevin McCarthy

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Jan 11, 2023

DCH Wappingers Falls Toyota responded

Thanks for sharing details about your recent visit. It's really nice to hear that your experience was stress free and wonderful. Congratulations on your new truck and thanks for recommendating us so highly as well.

January 01, 2023

Dealership Rating
Employee Rating

We have been given superb service. Tom Hackett and Mike O’Hare are among the main reasons that we want to buy from DCH. More

by MIKEGILLIGAN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

Helpful
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Jan 04, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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