Michael Newsham
Michael Newsham at DCH Wappingers Falls Toyota

Michael Newsham | Page 11

Sales Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
351 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

4.9

351 Reviews

Write a Review

351 Reviews of Michael Newsham

November 02, 2022

Dealership Rating
Employee Rating

I paid cash for my car and not happy I have to bring it back More

by LORETTABABY74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Kevin McCarthy

Nov 04, 2022

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.

November 01, 2022

Dealership Rating
Employee Rating

O’hare is the best! He was really helpful throughout the entire process. Thank you. More

by ABUETI89
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare, Dylan Abell

Nov 03, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 01, 2022

Dealership Rating
Employee Rating

I appreciate the attention to most details at DCH. The one detail missing is the lack of “personalized” courtesy when entering the service area to begin my visit to DCH. A courteous greeting instea More

by MSMMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

DCH Wappingers Falls Toyota responded

Dear MSMMM, Thank you for the feedback, we certainly appreciate it. Sounds like we need to do a better job of training our staff on customer service. I’m very sorry to hear your experience with us wasn’t 5 stars. We will use this as a training opportunity. Thank you again, Benjamin Carlson 845-296-4261

October 14, 2022

Dealership Rating
Employee Rating

This has been one of the best experiences ever in purchasing a new car. Zion is a Great salesperson. Love him. The manager is also a great person. Thank you to the service team. More

by ICORDERO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy Zion could assist you and provide you with outstanding service.

Oct 17, 2022

ICORDERO2 responded

My pleasure. Have a great week!

October 14, 2022

Dealership Rating
Employee Rating

Friendly and professional staff. Felt like they had my best interest in mind the whole time. They focus on making customers for life not just for one time. More

by hagarcw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell, Kurt Kueshal

Oct 17, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 12, 2022

Dealership Rating
Employee Rating

Service Department is excellant, handling all requests for service.they do all they can to accommodate customers More

by Tjicha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas

Oct 12, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know our team could assist you and make your experience a memorable one.

October 09, 2022

Dealership Rating
Employee Rating

It's clean and they do everything they can to make a good deal for you . More

by burnettkevin001
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Melissa Sinapi

Oct 10, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 08, 2022

Dealership Rating
Employee Rating

I love DCH Wappingers Falls Toyota. Everyone is so friendly and attentive to customers concerns. ❤ More

by grace.bonnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 07, 2022

Dealership Rating
Employee Rating

They where great help me get the truck of my dream. So i can go to sork More

by TREVORLEWIS631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 06, 2022

Dealership Rating
Employee Rating

Great dealership. I would not shop anywhere else for a Toyota! Easiest shopping experience I have ever had. More

by BDCLOUTIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Naeem Randall, Daniel Sweeney, Lee Burns

Oct 07, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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