Michael O'Hare | Page 7

Even when things don’t go as planned the service department at Wappingers Toyota does whatever they can to help. department at Wappingers Toyota does whatever they can to help. More

by elahl Verified Customer Verified Customer

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As always the service department at DCH has exceeded my expectations, once again. I would recommend them to anyone. I drive an hour out of my way to use them. expectations, once again. I would recommend them to anyone. I drive an hour out of my way to use them. More

by rgraham460 Verified Customer Verified Customer

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This is a great dealership Lee and his team worked very well with me and got me what I wanted well with me and got me what I wanted More

by toyotek121 Verified Customer Verified Customer

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I would definitely recommend 👌 this dealer to a friend and anyone who's looking to purchase a truck or car Excellent service reps you won't regret it and ask for Mike!great experience thank you DCH TOYOTA and anyone who's looking to purchase a truck or car Excellent service reps you won't regret it and ask for Mike!great experience thank you DCH TOYOTA. 😊 More

by Jeff281965 Verified Customer Verified Customer

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Great professional experience as always. Thank you Dave and team!! Always treated like a first class client. Thank you Dave and team!! Always treated like a first class client. More

by SRM3796 Verified Customer Verified Customer

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I don’t know for sure yet, but the “nonstandard” way they handled the NY State Drive Clean rebate has all the appearance of a scam to defraud a government agency, by denying me the rebate and then collecting handled the NY State Drive Clean rebate has all the appearance of a scam to defraud a government agency, by denying me the rebate and then collecting from NY State anyhow. I really hope it’s not a scam because I’d like to be able to believe these are honest decent people. They told me I could not get the rebate taken off the price of the car, but if I signed the rebate application forms they would repay me later. In order to apply for the rebate, they had me sign forms which created the appearance that I had already received the rebate. I DID NOT EVER receive the rebate. They produced a revised sale document some time after the sale which appeared to indicate that I had paid $1,000.00 less than I had actually paid, and listed the rebate among the items as if I had already received it. They then sent NY State a fraudulent sale document which showed that I was given the rebate and paid $1,000 LESS than I actually paid. If DCH Toyota does end up sending me the rebate amount as promised then perhaps it’s not a scam, but I’m still appalled that they would risk creating such an appearance. To erode customer trust for absolutely nothing seems pointlessly stupid. And if it is a scam, then to so adversely affect customer impression for so paltry a sum is almost as stupid. Now, every time I look at the car I feel sick. American consumers don’t expect a major brand like Toyota to engage in this sort of criminality, or to condone dealerships that do. More

by SCOTTFROMMER Verified Customer Verified Customer

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The team that helped us with the new truck was fantastic! It was an easy no-fuss process, and I would highly recommend the whole team to anyone who is looking for a new car! Thanks again to everyone! - James It was an easy no-fuss process, and I would highly recommend the whole team to anyone who is looking for a new car! Thanks again to everyone! - James Caroll More

by J Verified Customer Verified Customer

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This was my second dealership that I visited that day. I'm glad that I decided to take the chance and go to Toyota. They made me feel important and showed how important it was for me to feel comfortable w I'm glad that I decided to take the chance and go to Toyota. They made me feel important and showed how important it was for me to feel comfortable with whatever car choice I made. The staff was patient and understanding. Michael went above and beyond to help me get my new used car. I'm so happy with my new used car and my experience with the Toyota dealership. I will use them again in the future. More

by untamedbrat33 Verified Customer Verified Customer

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This was our 4th car from dch. We came here even though we moved an hour away because of the service we get every time. We came here even though we moved an hour away because of the service we get every time. More

by TAZ1883 Verified Customer Verified Customer

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Everyone was nice and friendly. Everything they explained went very smooth with installing the car hitch. I love my hybrid highlander. Everything they explained went very smooth with installing the car hitch. I love my hybrid highlander. More

by Disneynut84 Verified Customer Verified Customer

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