Mike Niedzwiecki | Page 6

Good could have negotiated more on trade in. That is all I have for now That is all I have for now More

by RLOESCH0 Verified Customer Verified Customer

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Everyone is friendly polite and professional and we always go there and they all take very good care of us always go there and they all take very good care of us More

by Doyle-Hamby Verified Customer Verified Customer

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Great service as always & Cory is fantastic to work with. Looking forward to continue working with BMW Westlake service department! Looking forward to continue working with BMW Westlake service department! More

by FW Verified Customer Verified Customer

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BMW does not get their recognition just by the name. It’s by all the employees from the sales department the accounting department and the service department are the ones that make up BMW.. an example o It’s by all the employees from the sales department the accounting department and the service department are the ones that make up BMW.. an example of this is Brittany in the service department. What a friendly, thorough, and an amazing person. Totally professional. Because of her, I visit this location. And I will not go to any other location. Thank you guys very much. We love you all. More

by TOBYJOE444 Verified Customer Verified Customer

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They made the purchase seamless and easy. The sales person was Tiny Hildebrand and he was great. No pressure just helpful. The sales person was Tiny Hildebrand and he was great. No pressure just helpful. More

by SPAGTWIRLER Verified Customer Verified Customer

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This is the new benchmark! The entire team that I worked with did an amazing job of handling all aspects of this transaction. I couldn't be more satisfied with my purchase or The entire team that I worked with did an amazing job of handling all aspects of this transaction. I couldn't be more satisfied with my purchase or my decision to purchase from Nez (good luck finding something he doesn't know about these amazing, complicated vehicles) and his colleagues. Dirk was able to quickly understand what I already knew, and what I didn't about the operation of all of the new interfaces and systems. He was really fun to spend time with. Alan and Nez perfectly navigated one or two potential pitfalls (not expected when buying a used vehicle) with resolutions that were fair to both parties. The whole process was fast, fair, and fun. I sincerely enjoyed it all the way through. I have scheduled my first service with BMW of Westlake and now look forward to that. Thank you Nez, Dirk, Alan and Mike! Customer service is alive and is thriving at BMW of Westlake! Congratulations to the ownership and management teams there, they really have created an outstanding environment and have retained employees who make buying fabulous luxury vehicles enjoyable! More

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Exceeded my expectations. I live in Texas and located the specific car I was looking for through a web search. My initial and subsequent communications were with Jerry Mancini I live in Texas and located the specific car I was looking for through a web search. My initial and subsequent communications were with Jerry Mancini both on the phone and through emails. The entire purchasing process was flawless. Jerry kept me updated daily. I flew out to the dealership and the car was all prepped and ready for me. I had such great personal service from everyone I came in contact with. Jerry, Mike in finance, Robert the New Car Manager and Dirk the Genius (he really is when it comes to BMW’s) that I wish I lived close to this dealership just to continue the great experience I had. For my next BMW I’m going to call on Westlake. It’s 1,500 miles from me but the people really make the difference and it’s worth the trip. Well maybe when it’s a little warmer. More

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Since I walk in and talk to Tony about a potential car purchase, and all the way until we signed papers and drove away, everything was smooth, professional, everybody involved in the sale was very pleasan purchase, and all the way until we signed papers and drove away, everything was smooth, professional, everybody involved in the sale was very pleasant and and joy to work with. More

by CZZOO1 Verified Customer Verified Customer

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Kenneth met us shortly after walking in the door when most of the other salespeople seemed uninterested or busy. He gave us the information that we were looking for, helped us decides what options we wan most of the other salespeople seemed uninterested or busy. He gave us the information that we were looking for, helped us decides what options we wanted on our X1, and made the overall sales process simple and stress-free. I would definitely recommend him and BMW of Westlake to anyone who is looking for a straightforward car buying experience. The only drawback I saw was with the building itself. Full floor-to-ceiling windows on a south-facing building look nice, but the sun is a menace and prevents workers and customers alike from being able to see what’s between them and the doors. The owners make more than enough money to get some shades for the window. Get it done. More

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No pressure sales. Great car selections. Everyone at the dealership treated me with smiles and very polite. Great car selections. Everyone at the dealership treated me with smiles and very polite. More

by SRACECIC Verified Customer Verified Customer

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