Mike Perez | Page 2

On June 26 I got a new Tacoma on a renewed lease. The salesman who helped me is Luis Martinez. I have known Luis since 2006 when I purchased my first Tacoma from him. I have worked with Luis Marti The salesman who helped me is Luis Martinez. I have known Luis since 2006 when I purchased my first Tacoma from him. I have worked with Luis Martinez on each purchase/lease I have done since 2006 and I will work with him always in the future. He is wonderful!! He asks me what I like and/or dislike about the truck I currently own. Then he asks me what I specifically want in my new truck. He always makes sure I am 100% satisfied with my new truck! He is a wonderful and caring salesman! Yesterday Luis Martinez and Mike Perez helped me with some credit score issues and were able to find the perfect price and loan/lease for me. Everything was explained to me in detail so I knew exactly what was happening. As a senior it is very important that I know exactly what is going on and I very much appreciated their work on my behalf. Anna Nathan was the Finance person who helped me with all the final paperwork. She also explained everything along the way. When it came to purchasing add-ons like GAP insurance and an alarm system, she explained to me why these are important, but did not push me into adding them onto my lease. When I chose to purchase these she was able to find a killer deal for me! My experience in leasing a new truck yesterday was great!! My experience with Luis Martinez as a salesman is always great!! Ten stars out of five!! Thank you Luis and all!! More

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Deon was friendly from the minute we met him. He was quick to respond to our questions and very knowledgeable. Not too pushy or car salesman like, enjoyable experience overall! He was quick to respond to our questions and very knowledgeable. Not too pushy or car salesman like, enjoyable experience overall! More

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Better words can’t be said. Ventura Toyota is the absolute best when it comes to customer service and satisfaction. At Ventura Toyota, you’re family. Ventura Toyota is the absolute best when it comes to customer service and satisfaction. At Ventura Toyota, you’re family. More

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If I could give less than one star, I would. I have never been treated so poorly in my life by almost every person I have come into contact with at Ventura Toyota. Scott Robles was verbally abus I have never been treated so poorly in my life by almost every person I have come into contact with at Ventura Toyota. Scott Robles was verbally abusive and my basic car needs (AWD malfunction, broken radio) was neither met or cared about. Ventura Toyota just wants your money without any integrity in their communication, documentation of car issues or services. Most of the staff has inadequate knowledge regarding my vehicle, a Rav 4. It is one of the most popluar cars. I absolutely love Toyota products but will never recommend anyone go to this sexist, abusive and inadequate dealership. I want to thank Manny (sales) and Octavio (mechanic) for being great at their jobs and helping with purchase of car. Jennifer Lange is also polite. I would especially stay away from Mike who will placate you and do nothing or Scott Robles whom is verbally abusive and incredibly bad at this job. More

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Wonderful experience at Ventura Toyota My experience getting my new car was the best, and from beginning to end it was a pleasure. Everyone was so helpful and friendly, and I really felt I My experience getting my new car was the best, and from beginning to end it was a pleasure. Everyone was so helpful and friendly, and I really felt I was taken care of perfectly. Luis Martinez couldn't have been any sweeter for sure. He is a real gem of a person. He was patient and listened to me every step of the way. The other staff members were also helpful and handled everything in a professional and careful manner. I couldn't be happier with the car also. It is a 2019 Prius and I love all of the new features. It is a joy to drive. More

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A personalized experience every time I have been working exclusively with Toyota of Ventura for at least five years and remain very loyal. Both the Service Team and the Sales Agents are h I have been working exclusively with Toyota of Ventura for at least five years and remain very loyal. Both the Service Team and the Sales Agents are honest, friendly, and take the time to connect. I have always been happy with the attention that Luis Martinez in Sales and Rafael in Service provide. They take the stress out of vehicle purchase and maintenance! Further, there is never a feeling of pressure to buy or upgrade. Luis Martinez dispels the stereotype of aggressive car salesmen. More

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Friendly, smooth process Being a first time buyer I was nervous, but after being helped by Luis M. and getting a great deal my nerves where put at ease. The overall visit went Being a first time buyer I was nervous, but after being helped by Luis M. and getting a great deal my nerves where put at ease. The overall visit went so smoothly and I'm happy I decided to buy. More

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Great This is my second time to this dealership. I would like to say Ventura Toyota gave me a great customer service and a great car. I cannot ask for more. This is my second time to this dealership. I would like to say Ventura Toyota gave me a great customer service and a great car. I cannot ask for more. This place can make your dream come true and for sure they will not let you leave this place without giving you a set of keys to your new car! More

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Rocky start but amazing finish. Thank you Mike Perez and Daniel Leon for all your help. Also, thanks to Barbara Willerford for the referral. Excellent service from sales to finance. Thank you Mike Perez and Daniel Leon for all your help. Also, thanks to Barbara Willerford for the referral. Excellent service from sales to finance. More

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Thank you Ventura Toyota Thank you, for help us to find the perfect car for us, purchase experience was amazing. I appreciate everyone that help us to get our RAV4 Toyota. Muc Thank you, for help us to find the perfect car for us, purchase experience was amazing. I appreciate everyone that help us to get our RAV4 Toyota. Much appreciation to Daniel Leon, Carlos Mata and Mike Perez . More

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