Mindy Hill | Page 10

Everything has changed with New service advisors not being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a call saying to come get your car its complete. A master cylinder is not that rapid. More

by nyconection Verified Customer Verified Customer

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Quick service in and out. Scheduling was fast and flexible too. I come back for all of my services. Great job! . Scheduling was fast and flexible too. I come back for all of my services. Great job! . More

by RALTIERE6 Verified Customer Verified Customer

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Mindy stood on her head to make sure my vehicle had new tires prior to a heavy snow storm. She worked closely with Steve to order the highest rated tires at the best price. She then got me in to have them tires prior to a heavy snow storm. She worked closely with Steve to order the highest rated tires at the best price. She then got me in to have them installed. Those guys are the best! More

by mhwander68 Verified Customer Verified Customer

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The Associate was timely and informative. They were able to take care of the recall issues, as well as identify another issue I wasn’t aware of. It was easy drop-off and easy pickup. I resear They were able to take care of the recall issues, as well as identify another issue I wasn’t aware of. It was easy drop-off and easy pickup. I researched cost of repair and was totally satisfied with charge. Good team. More

by alice.becton Verified Customer Verified Customer

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It took 2 hours for a scheduled oil change. I was not happy about the service. I was not happy about the service. More

by campbellalan45 Verified Customer Verified Customer

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Consistency in customer service makes me be loyal to the brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention to details, and service is very good. So, if we need a crew or our finds or co-workers we ask them to go to Toyota Direct, ask for Patti or anyone else. The manager at service center and his team is excellent finding solution for all our requests - not sure if the name is correct Paul. More

by Virginia Bistriceanu Verified Customer Verified Customer

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Great service and was helpful in explaining the problem and what was done to correct thr issues. and what was done to correct thr issues. More

by thomaspickering1997 Verified Customer Verified Customer

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Great people who do an outstanding job Will never take our Prius anywhere else and when we are ready to buy another Toyota (new or used) this is where we will buy from our Prius anywhere else and when we are ready to buy another Toyota (new or used) this is where we will buy from More

by ua21smp Verified Customer Verified Customer

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Provided great advice in a friendly manner and kept me updated on needed service. She corrected problem of car not starting even though battery was fine by removing the extra floor mat. I believe her solu updated on needed service. She corrected problem of car not starting even though battery was fine by removing the extra floor mat. I believe her solution will correct the problem. The previous 2 times when I came with 2 layers of floor mats, I was told by other advisors that I need to depress the brake further even though I was depressing the brake as far as I could. I hope that I will be able to get her the next time I have service done. More

by lyonswe Verified Customer Verified Customer

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Trusted maintenance and service department. I’ve owned my 4runner for 23 years now and have been to various dealerships, service centers, and maintenance shops some were good others not so muc I’ve owned my 4runner for 23 years now and have been to various dealerships, service centers, and maintenance shops some were good others not so much. The maintenance and service here has been fantastic hence the reason I keep returning for over 10 years for work that is more than I want to do as a DIY kind of guy. They do the work right the first time and don’t cut corners. They are diligent about looking for other areas of the vehicle and helping me understand preventative maintenance vs reach maintenance (breakdowns that will cost more). More

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