Niall McGee

Great service department with the best service technicians! Always treated fairly! And no appointment needed for The Works! technicians! Always treated fairly! And no appointment needed for The Works! More

by JSCOTTR9091 Verified Customer Verified Customer

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great service, great prices, quality of the products provided was exceptional. will definitely be back! provided was exceptional. will definitely be back! More

by bigverbosky Verified Customer Verified Customer

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I am long overdue in writing this review for Klaben Lincoln of Warren Service Department and Body Shop. June 2025: I had a “Check Engine” light issue to deal with. Niall McGee in the Service Departm Lincoln of Warren Service Department and Body Shop. June 2025: I had a “Check Engine” light issue to deal with. Niall McGee in the Service Department was super friendly, efficient, and professional (as he has consistently been in the past) in getting me scheduled for the needed service (which included a special replacement part) and getting the situation resolved very quickly (all within 24 hours of my initial contact about the issue). Thank you, Niall. July & August 2025: Klaben Lincoln of Warren Body Shop was very quick in resolving a safety recall (affecting my vehicle) issued by Ford. In July Jeff Mundell took pictures of the affected area of my car to send to Ford for approval. In August (after the necessary parts came in) they performed the needed work. The folks at the Body Shop were super thorough and very clear in explaining what to expect with the safety recall repair and replacement, rental car procedures, drop-off, pick-up, etc. They had my vehicle ready within 2 business days, saving me time and money (on rental car privately paid insurance). Ford, of course, paid for the rental car cost, itself. A BIG THANKS to the fine people at the Body Shop for their efficiency and great work! More

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I was kept up to date every day on my service. Very nice to plan my day. Very nice to plan my day. More

by COBRA1006 Verified Customer Verified Customer

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Great customer service from purchase to service. Exceptional Service Department Staff. Most recent visit, Vince took the time to address my concerns, explain the processes needed and the costs as w Exceptional Service Department Staff. Most recent visit, Vince took the time to address my concerns, explain the processes needed and the costs as well. I'm confident that I'm in good hands with Klaben and highly recommend them to anyone who might be in search of good dedicated staff More

by msdarlene357 Verified Customer Verified Customer

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I have always been treated wonderful . I like the service and I trust them always . I like the service and I trust them always . More

by msaremid Verified Customer Verified Customer

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Great dealership that will take care of you. Highly recommended and worth the service and time. Highly recommended and worth the service and time. More

by ejavenger Verified Customer Verified Customer

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The service advisor was decent, but the technicians did not put effort into their inspection when completing the works oil change. They reported I needed front brakes soon, and back rotors had some pitting not put effort into their inspection when completing the works oil change. They reported I needed front brakes soon, and back rotors had some pitting. When I took it to have them all replaced, the front rotors were all chewed away on the back side. So I wouldn’t trust their inspection of a vehicle during an oil change. More

by Ward Verified Customer Verified Customer

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Simple oil change exactly as I requested. Walked in without an appointment, waiting room had about 7 others and I didn't have to wait more than 35-45 minutes. I wasn't pressured to buy anythi Walked in without an appointment, waiting room had about 7 others and I didn't have to wait more than 35-45 minutes. I wasn't pressured to buy anything else and the lobby had coffee and waters as well as a few snacks. My truck had a little mud when I got there, nothing bad. But I noticed that it was pressure washed. Not clean but no mud. This was unexpected and I'm grateful. More

by SLEDIE Verified Customer Verified Customer

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We bought a pickup truck in the beginning of July,and was treated so good we went back 2 wks later and bought a 2024 Edge. Very easy to work with. treated so good we went back 2 wks later and bought a 2024 Edge. Very easy to work with. More

by DMASINK Verified Customer Verified Customer

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