Nick Papantonakis | Page 20

We have been dealing with Klaben Ford and Stacy Dennis for years. She has vast product knowledge and is very trustworthy. The finance and service departments excel in service. for years. She has vast product knowledge and is very trustworthy. The finance and service departments excel in service. More

by MARIA.ORR0211 Verified Customer Verified Customer

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This is the 3rd new vehicle I bought from Klaben Ford, each time I felt comfortable and trusting. Each person I dealt with, sales, finance and service were great! each time I felt comfortable and trusting. Each person I dealt with, sales, finance and service were great! More

by LIVETORIDEOHIO Verified Customer Verified Customer

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I have dubbed Jim V the miracle worker! I essentially bought my new car over the phone and internet with Jim. Now who would do such a thing? I trust Jim that much in all the years and purchases we have bought my new car over the phone and internet with Jim. Now who would do such a thing? I trust Jim that much in all the years and purchases we have done together. He has never led me down the wrong path. I would recommend Klaben and Jim to anyone and everyone Jim knows his stuff and I think that’s wonderful. More

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This is our "to go" dealership for leasing a new vehicle! Michael has been our sales rep for our last three purchases and we couldn't be more pleased with his assistance in securing what we were looking for Michael has been our sales rep for our last three purchases and we couldn't be more pleased with his assistance in securing what we were looking for. Great people! Great dealership! More

by MOGLELESLIE Verified Customer Verified Customer

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Gary was very helpful in every aspect of my visit and purchase of my vehicle ..was brought to your dealership by someone who had been a customer before. Will refer you to all my family and friends than purchase of my vehicle ..was brought to your dealership by someone who had been a customer before. Will refer you to all my family and friends thank you for the great salesman and care teresa bish More

by teresa_bish Verified Customer Verified Customer

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This is a very friendly and reasonable place to buy a car I would highly recommend them . we bought a 2015 ford edge all wheel drive and we love it. I would highly recommend them . we bought a 2015 ford edge all wheel drive and we love it. More

by gsleigher1 Verified Customer Verified Customer

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Worst car shopping experience I have ever had. I found the car I was after and told my sales man about my pre-approval from my bank. That was dismissed and the car was financed through their own internal the car I was after and told my sales man about my pre-approval from my bank. That was dismissed and the car was financed through their own internal financing. Was told they were keeping a key incase the had to repo the car. Secondly they wanted five reference to contact for my loan. Completely embarrassing to have to explain to my family that I bought a car. I am absolutely disgusted with how that happened. After talking to a rep from auto loan they told me they did not need a key. That enraged me. I am beyond dissatisfied with klaben ford and how this sale went down. They were only interested in what made them the most money on the sale. The service department is klabens only saving grace. I took my 08 mkz to have the transmission looked at. John handled that, scott handled the new car I just bought. After owning the car 24hours it stopped blowing air. xxxxxxto the service guys who were up front and clear about what was happening. More

by barbutesjs Verified Customer Verified Customer

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Needed an oil change for me 2018 Ecosport. Wait time was just enough for me to walk into the showroom and lease a 2020 Escape was just enough for me to walk into the showroom and lease a 2020 Escape More

by TWOMALTESEMAMA Verified Customer Verified Customer

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Everyone was nice I appreciated all the help mike was the best sales person I every meant he went over the truck with my husband and I. He explained everything in detail to us .I would definitely come back best sales person I every meant he went over the truck with my husband and I. He explained everything in detail to us .I would definitely come back to your dealership in the future. More

by tammylong25 Verified Customer Verified Customer

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It was a cold, snowy, sloppy day when I visited Klaben Ford Lincoln of Warren to shop for a new vehicle. I know . . . I could have picked a better day to look around and test drive. But, they were offerin Ford Lincoln of Warren to shop for a new vehicle. I know . . . I could have picked a better day to look around and test drive. But, they were offering attractive markdowns, and I was worried that with such good deals, the colors I was interested in might be sold out if I didn’t make a move, regardless of the weather. I was greeted by Rich Cupp, a Sales and Leasing Consultant. Rich was genuinely friendly, easy-going, and helpful from the start. He wasn’t one of those stereotypic “pushy salesperson” types that . . . let’s admit it . . . we usually expect to encounter when walking in to a car dealership. Thankfully, Rich was sincere and relaxed. In fact, it appeared that everyone I encountered or observed in this dealership had the same, comforting demeanor. What a welcome way to start my car shopping experience! After all was said and done (from the sales and info portion, test drive, and final offer session with Rich . . . to the conclusion in the finance manager’s office with Nick Papantonakis) I drove away in a beautiful, new vehicle feeling super good about my purchase. The entire experience was very gratifying. I feel like I was treated very fairly from every angle with this dealership and can confidently recommend Klaben for your next vehicle purchase. The coffee’s good, too . . . and it’s free . . . so there! Thanks again, Rich, Nick, and the staff at Klaben Ford Lincoln of Warren! More

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