I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
852 Reviews
Write a Review852 Reviews of Richard Klaben
August 21, 2020
Rich, Terry, Nate, and Christine are an awesome team. We are always treated like family at Klaben. This was the first time working with Nate and he is so helpful, knowledgeable and really hustled to get 2 d are always treated like family at Klaben. This was the first time working with Nate and he is so helpful, knowledgeable and really hustled to get 2 deals done. Rich and Terry always get us the best bottom line pricing and always treat us more than fair! Christine makes the financing smooth and flawless as usual. Thank you klaben ford team. You guys are the best! More
Other Employees Tagged: Christine Klaben , Nate Bryant, Terry Colbert
August 13, 2020
This dealership has been very good to my family we have bought vehicles here for over 15 years. This last experience was special I was driving through the lot just looking around when I had a few question bought vehicles here for over 15 years. This last experience was special I was driving through the lot just looking around when I had a few questions about the ford explorer and a gentleman named JC was very helpful and very kind and patient with my children I really didn't want to purchase a vehicle that day because I had all 3 of my children but just to look around. I have went through the car buying experience before and having children there is not always easy. However this time around klaben has really been aware that the kids needing something to do they have a playroom that my daughters really injoy . After JC allowed me to look over a few models Nate came out and said let see what we can do we started the paperwork process and he could tell that the girls were getting tired and hungry but most of all he could tell that I just was not ready to make a decision that day I wanted to see what my husband thinks and for us to make a decision together. Nate was very helpful and understanding. He followed up talked about the vehicle to my husband and the financials and they were able to work with us to make sure we were comfortable. I will definitely recommend Klaben to my family and my friends. I thank you and appreciate everything you have made work for my family. And I love my 2020 Ford Explorer. More
Other Employees Tagged: JC Crawford, Jennifer Bowen , Nate Bryant
August 13, 2020
The Best Car Dealership We have bought 4 cars from Klaben over the last 8 years and have nothing but rave reviews to give this dealership. From finding the best deal on a use We have bought 4 cars from Klaben over the last 8 years and have nothing but rave reviews to give this dealership. From finding the best deal on a used car, prepping it for a trade in, making sure all details are taken care of before you leave, to following up later to make sure the car is performing as promised, nobody does it better than Klaben. More
Other Employees Tagged: Mike Cooney , Denise Miller
August 13, 2020
We were very satisfied with all aspects of our buying experience, we received a fair trade in value, a fair deal on the vehicle we purchased, and our payment went down. Everyone that we dealt with was gr experience, we received a fair trade in value, a fair deal on the vehicle we purchased, and our payment went down. Everyone that we dealt with was great More
Other Employees Tagged: Christine Klaben, Rob Simon
August 11, 2020
New sales person, same great experience. I have been leasing vehicles from Klaben for the past 15 years and have never been disappointed with the sales experience or their service department. I have been leasing vehicles from Klaben for the past 15 years and have never been disappointed with the sales experience or their service department. No reason to go anywhere else! More
Other Employees Tagged: Terry Baughman, Christine Klaben
August 08, 2020
Once again JC., Christine and the whole staff were top notch! We have bought dozens of cars from Klaben and have referred many friends and family members who have bought dozens more. Simply, they can't notch! We have bought dozens of cars from Klaben and have referred many friends and family members who have bought dozens more. Simply, they can't be beat. More
Other Employees Tagged: JC Crawford, Christine Klaben , Tim Casto, Denise Miller
August 06, 2020
Fantastic place to purchase a car. From service, to sales, to finance, everyone was very personable and professional. Entire process was simple. Even the owner, Rich Klaben, introduced himself to us sales, to finance, everyone was very personable and professional. Entire process was simple. Even the owner, Rich Klaben, introduced himself to us and thanked us for our business. He was genuinely interested in our experience and how his team was performing. Would highly recommend your next vehicle purchase takes place here. More
Other Employees Tagged: Mike Brandvold, Tim Sterling, Tyler Kline, Christine Klaben, Sean Bradford , Steve Opalko
August 03, 2020
Excellent experience. I had a very good experience with Klaben Ford Lincoln in Kent. Everyone acted in a very professional and friendly manner. my questions were answered I had a very good experience with Klaben Ford Lincoln in Kent. Everyone acted in a very professional and friendly manner. my questions were answered promptly. I am very happy with my Corsair. More
Other Employees Tagged: Terry Baughman, Christine Klaben
July 21, 2020
This place went above and beyond to make our experience amazing. Mike truly cares about his clients and the dealership was very pleased that I chose to buy yet again from Klaben. Highly recommended amazing. Mike truly cares about his clients and the dealership was very pleased that I chose to buy yet again from Klaben. Highly recommended More
Other Employees Tagged: Mike Cooney, Jennifer Bowen