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Richard Klaben
Refer Me
852 Reviews
I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
852 Reviews
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852 Reviews of Richard Klaben
July 18, 2019
Thumbs up Been going to this dealership for 26 years. Richard and Christine have always been great. Both will take the time to work with you and Christine gets Been going to this dealership for 26 years. Richard and Christine have always been great. Both will take the time to work with you and Christine gets you through all the paperwork so quickly but still takes the time to answer and questions you have. More
by Holly
Verified CustomerOther Employees Tagged: Christine Klaben
Helpful 
July 17, 2019
Top notch service from Dave as usual Dave Mott always takes great care of us when we come in. Could not ask for better service. Thanks for always taking care of us! Dave Mott always takes great care of us when we come in. Could not ask for better service. Thanks for always taking care of us! More
by MELISSA.COSTELLO515
Other Employees Tagged: Denise Miller, Dave Mott
July 14, 2019
Best car buying experience ever! Everyone from top down was efficient, extremely helpful, thorough and patient. Total integrity, no pressure. Easiest and most satisfactory purchase in Everyone from top down was efficient, extremely helpful, thorough and patient. Total integrity, no pressure. Easiest and most satisfactory purchase in the past 5 decades of driving and car shopping. Felt like family! More
by Sasakabisa
Other Employees Tagged: Tyler Kline, Jennifer Bowen , Branden Johnson
July 13, 2019
Amazing! Walked in thinking I wasn’t going to leave with anything because if my situation but I actually left with an amazing car!! Everyone was fantastic. A g Walked in thinking I wasn’t going to leave with anything because if my situation but I actually left with an amazing car!! Everyone was fantastic. A great experience! Thank you! More
by s.fitzgerald17
Other Employees Tagged: Jennifer Bowen, Louis Polos
July 12, 2019
The best This was one of the easiest vehicle purchases I have ever made. Tyler, and Rich Klaben himself went out if their way to answer all of my questions fro This was one of the easiest vehicle purchases I have ever made. Tyler, and Rich Klaben himself went out if their way to answer all of my questions from beginning to end. They were very responsive , and fit my family with the perfect vehicle. We will be return customers! More
by mstornes42
Other Employees Tagged: Tyler Kline, Christine Klaben
July 09, 2019
Leased 2019 F150 Came in to Klaben Ford looking to buy/lease a new f150 truck. service and customer skills were outstanding. Rich Klaben, Doug Carter and the rest of t Came in to Klaben Ford looking to buy/lease a new f150 truck. service and customer skills were outstanding. Rich Klaben, Doug Carter and the rest of the team members were absolutely amazing in ensuring i got what i wanted and worked very hard to get the right deal done. Will definitely recommend and will be returning More
by 11dagilchrist
Other Employees Tagged: Jennifer Bowen , Doug Carter
July 08, 2019
Klaben is like Family Rich Klaben and Chris Volk were both outstanding -would highly recommend this dealership. They are like family, always welcoming, friendly, trustwort Rich Klaben and Chris Volk were both outstanding -would highly recommend this dealership. They are like family, always welcoming, friendly, trustworthy and honest. You will not get the run around. More
by Mary
Other Employees Tagged: Christopher Volk
June 29, 2019
The BEST car shopping experience I have ever had. Previously working with other car dealerships around Northeast Ohio, it made me dread car shopping and made me believe that every car salesman would d Previously working with other car dealerships around Northeast Ohio, it made me dread car shopping and made me believe that every car salesman would do anything to make their sale. As soon as I walked into Klaben Ford my experience was nothing short of AMAZING. I cannot thank Roscoe and Rich enough for going out of their way to work with me and getting me exactly what I was looking for! I no longer have to worry about how awful car shopping can be because anytime I need a new vehicle I know I can go to Roscoe at Klaben!! More
by Trista
Other Employees Tagged: Roscoe Woodberry, Christine Klaben
June 29, 2019
5 star salesperson!!! I have leased many vehicles from Terry!!! He us the most trustworthy and honest person to work with. He knows what I want and works hard to get that f I have leased many vehicles from Terry!!! He us the most trustworthy and honest person to work with. He knows what I want and works hard to get that for me. Thank you Terry!!! She you soon. More
by Kathryn Lawson
Other Employees Tagged: Terry Baughman, Mona Crooks
June 28, 2019
excellent left with peace of mind that other dealer could not earn. great group of people to deal with. will return for next service for sure. left with peace of mind that other dealer could not earn. great group of people to deal with. will return for next service for sure. More
by RONBETTS297
Other Employees Tagged: Mike Cooney , Mario Palomba
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