I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 1 mo
Industry Experience
52 yrs, 2 mos
931 Reviews
Write a Review931 Reviews of Richard Klaben
February 12, 2026
Chris Volk has always been great to work with and introduced us to David. David was friendly and professional throughout out our entire experience. The staff at Klaben always greets us as soon as we introduced us to David. David was friendly and professional throughout out our entire experience. The staff at Klaben always greets us as soon as we walk in the doors and they are on top of things. More
Other Employees Tagged: Jennifer Bowen, Christopher Volk, Justin Fisher, David Mitchell, Chris Moldas
February 07, 2026
Klaben Ford is a wonderful dealership. I always go to Bo Stewart when trading my leases in he is an amazing salesman I always go to Bo Stewart when trading my leases in he is an amazing salesman More
Other Employees Tagged: Christine Klaben, David Klaben, Bo Stewart, Angela Mazzagatti
February 04, 2026
Always a great experience at Klaben. We have been going there for years and encourage family and friends to do the same. We have been going there for years and encourage family and friends to do the same. More
Other Employees Tagged: Mona Crooks, Joe French, Jennifer Bowen, Christopher Volk, Gavin Fano, Justin Fisher, Kyle Crowe, Mike Brandvold
January 29, 2026
Very seamless transaction and extremely thorough with all the information provided. Tyler did a great job of listening to what I was looking for and found exactly that. Would highly recommend this dealership the information provided. Tyler did a great job of listening to what I was looking for and found exactly that. Would highly recommend this dealership and the entire staff at Klaben More
Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Joe French, Tyler Kline, Sean Bradford, David Klaben, Justin Fisher, Anthony Thurman Jr, Kim Wolfram
January 07, 2026
From the moment you walk through the doors, you’re treated like family—not just a customer. Our car salesperson, Kyle Crow and the entire team, including the warranty and finance person, Justin Fishe treated like family—not just a customer. Our car salesperson, Kyle Crow and the entire team, including the warranty and finance person, Justin Fisher, go above and beyond every single time to make the experience smooth, honest, and stress-free. They take the time to truly listen, explain everything clearly, and make sure you feel confident and comfortable with every decision. They work very hard at trying to give you the best deal they can. What really sets them apart is how family-oriented they are. You can tell they genuinely care about the people they work with, not just making a sale. That kind of trust and respect is rare, and it’s the reason we’ve been coming here for 30 years. It is evident that Klaben treats their employees like family too! This dealership isn’t just where we buy cars—it’s where we know we’ll be treated with integrity, kindness, and appreciation. We have been coming to Klaben for many years and went thru two sales people who have since retired. We would consider these retirees as family (Kenny King and Dave Mott). Rich Klaben makes an effort to stop in and say hello and see if there is anything he can help with every time we are at Klaben. We have dealt with Rich’s son, David and his daughter, Christine Klaben through the years as well and they have both been amazing. We wouldn’t go anywhere else and will absolutely continue coming back for years to come. Highly recommended to anyone looking for an honest, caring, and truly exceptional team. More
Other Employees Tagged: Christine Klaben, David Klaben, Justin Fisher, Kyle Crowe
December 25, 2025
The whole team at Klaben Ford Lincoln is absolutely terrific! They work hard to make sure you leave with the vehicle and payment that makes you happy! Jennifer Bowen is just the nicest person and is a terrific! They work hard to make sure you leave with the vehicle and payment that makes you happy! Jennifer Bowen is just the nicest person and is a wonderful finance manager. Tim Sterling is the most down to earth and positive person to collaborate with and pays attention to your needs!! Love him!! Richard Klaben is very sincere and so willing to spend time, say hello, and sit with you to have a meaningful conversation! Not so common in this industry. Klaben is well above the rest and should be your first consideration! Thank you all for all you do!!! More
Other Employees Tagged: Christine Klaben, Jennifer Bowen, David Klaben, Tim Sterling, Mike Brandvold
November 21, 2025
Can always say Luke Deegan has always been outstanding salesman and does everything to make it a pleasure doing business with also Roscoe and Richard Klaben David Klaben Kristine Klaben Chris volk and Da salesman and does everything to make it a pleasure doing business with also Roscoe and Richard Klaben David Klaben Kristine Klaben Chris volk and David Mitchel who all are best of people and highly recommend want to thank them all for always being top rate company and have buyers best interest in mind always and stand behind every thing they sale thank you again all staff at Klaben ford More
Other Employees Tagged: Roscoe Woodberry, Christine Klaben, Jennifer Bowen, Christopher Volk, David Klaben, David Mitchell, Angela Mazzagatti , Luke Deegan
November 19, 2025
I had an outstanding experience at Klaben! From the moment I walked in, the staff made me feel welcome and taken care of. My salesperson, Luke Deegan was friendly, knowledgeable, and never pus From the moment I walked in, the staff made me feel welcome and taken care of. My salesperson, Luke Deegan was friendly, knowledgeable, and never pushy—just genuinely focused on helping me find the right car. The entire process was smooth and transparent. They answered all my questions, worked with my budget, and made sure I understood every step. The car selection was impressive, the pricing was fair, and the atmosphere was relaxed and professional. I’m absolutely thrilled with my new vehicle and couldn’t be happier with the service I received. I highly recommend Klaben to anyone looking for an stress-free, enjoyable car-buying experience! More
Other Employees Tagged: Roscoe Woodberry, Christine Klaben, Jennifer Bowen, Justin Fisher, Bo Stewart, David Mitchell, Michael Uzl II, Angela Mazzagatti , Luke Deegan
November 14, 2025
Been going to Klaben for over 30+ years because they never pressured me to buy a vehicle now. Just wish Kenny & Dave were still there and didn't retire! Dealt with Rich Klaben a few times and he actuall never pressured me to buy a vehicle now. Just wish Kenny & Dave were still there and didn't retire! Dealt with Rich Klaben a few times and he actually talked me out of buying a car at the time and come back in a year, which I did. Definitely worth the drive there. I worked with Mike in service, and he has also helped me out and was very thorough in his explanations. More
Other Employees Tagged: Christine Klaben, Mike Brandvold
November 14, 2025
Louis was one of the most pleasant rep we've ever worked with! He understood our needs, what vehicle worked best for us and presented that vehicle which we love. Louis also understood our financial needs an with! He understood our needs, what vehicle worked best for us and presented that vehicle which we love. Louis also understood our financial needs and set us up with the Angela the finance lady who was also wonderful in meeting our needs. We can not say enough positive about our car purchase from Klaben in Kent. More
Other Employees Tagged: Christine Klaben, Louis Polos, David Klaben, Angela Mazzagatti

