Madison Shaw

Klaben is the best. Whenever we need help with a vehicle purchase or service we choose Klaben. Everyone on their team is fantastic. Gary Iuliano was extremely helpful. L Whenever we need help with a vehicle purchase or service we choose Klaben. Everyone on their team is fantastic. Gary Iuliano was extremely helpful. Lewis was extraordinary. What a dealership!!! More

by KATHY41 Verified Customer Verified Customer

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I had such an amazing experience at Klaben Ford in Kent and truly can’t say enough good things about everyone who helped me through the process. Buying a car has always been really special to me because and truly can’t say enough good things about everyone who helped me through the process. Buying a car has always been really special to me because I bought every one of my cars with my great-grandpa by my side. He is no longer here with me, so going through this experience without him was definitely emotional. But the support, kindness, and genuine care I received from everyone at Klaben made me feel like I wasn’t doing it alone. In a way, it truly felt like he was still right there with me. BoAllen Stewart was my salesman and was absolutely wonderful throughout the entire process. He made everything easy, comfortable, and exciting without ever making me feel pressured. Roscoe Woodberry, the manager, was also incredibly supportive and made sure I felt taken care of every step of the way. Madison Shaw handled my financing and made that part of the process smooth, simple, and stress-free. I am absolutely IN LOVE with my new Bronco and couldn’t be happier with my experience. This was more than just buying a car for me, and I’m so grateful that the team at Klaben Ford made it such a positive and memorable experience. I will absolutely be referring my friends and family to Klaben Ford in Kent. Thank you BoAllen, Roscoe, Madison, and the entire team for making such an important moment so special. 🤍 More

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I am very thankful for Brooke, Madison, and Christine! Aaron too! There was a huge misunderstanding with my paperwork and they made everything right for me and showed that they care about their customers! Aaron too! There was a huge misunderstanding with my paperwork and they made everything right for me and showed that they care about their customers! This is my 2nd time buying a car with Klaben and I have never had any bad experiences. This time was a hustle and inconvenient but they made it right! Thank you ladies and Aaron! More

by jaimiehuth Verified Customer Verified Customer

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Since we have been working with Chris M he has always been very professional, and always keeping an eye out for the best options for us in our next lease trade ins! been very professional, and always keeping an eye out for the best options for us in our next lease trade ins! More

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Everyone we met was extremely friendly and helpful! Both Brooke Norman in Sales and Madi Shaw in finance were fantastic! Both Brooke Norman in Sales and Madi Shaw in finance were fantastic! More

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I was very apprehensive about starting the car buying process this time for a number of reasons, but David, Christine, and Madi made everything seamless and I ended up in a better vehicle than I could ha process this time for a number of reasons, but David, Christine, and Madi made everything seamless and I ended up in a better vehicle than I could have imagined. There was no pressure, just helpfulness and kindness. More

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Excellent service and knowledge on the vehicle I purchased. Justin Bolen was a great sales representative to deal with, would absolutely go back to him for another vehicle. He was extremely helpful purchased. Justin Bolen was a great sales representative to deal with, would absolutely go back to him for another vehicle. He was extremely helpful throughout the entire process. More

by simmonsaustin Verified Customer Verified Customer

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I can’t say enough how wonderful Klaben ford, David Mitchell, Christine, and Mr. Klaben himself are. From start to finish the experience was easy and wonderful. I can’t imagine going anywhere else. We Mitchell, Christine, and Mr. Klaben himself are. From start to finish the experience was easy and wonderful. I can’t imagine going anywhere else. We are customers for life. Thank you! More

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Olivia made the buying process exceptionally smooth and straightforward. She was helpful, knowledgeable, and fair throughout the negotiation. Olivia and the entire Klaben team went above and beyond to ensu straightforward. She was helpful, knowledgeable, and fair throughout the negotiation. Olivia and the entire Klaben team went above and beyond to ensure a positive buying experience. We would gladly do business with Klaben again. More

by K. Holfield Verified Customer Verified Customer

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Such nice people to deal with and I believe we got a good deal on our new car deal on our new car More

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