Richard Klaben
Richard Klaben at Klaben Chrysler Jeep Dodge Ram

Richard Klaben

President

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
167 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 9 mos

Industry Experience

52 yrs, 10 mos

5.0

167 Reviews

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167 Reviews of Richard Klaben

October 06, 2026

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Gregory Sack was a pleasure to work with! He was polite and informative! He took his time to explain everything! Great experience! More

by heathchapman
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Yes

September 30, 2026

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I recently bought a new Dodge Durango from Justin Bolen at Klaben Dodge. He was polite informative and did not try to talk me into something I didn't want! When I picked my Durango up I was extremely happy More

by heathchapman
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Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Ridge Hancock

September 30, 2026

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I’ve been working with Justin for over 6 years now, and I honestly couldn’t recommend him more. He’s helped me get into three new Rams over the years, and every experience has been great. Justin is extremely More

by Chrislamancusa
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Yes

Other Employees Tagged: Justin L. Bolen, Jennifer Bowen

August 15, 2026

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Excellent! ! We only buy from Klaben.Fantastic service.Very caring staff. starting with Richard,:the owner and all the employees are awesome!Kenneth Harris, Stev More

by Deana
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Yes

August 04, 2026

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It’s been just over a week since I found my beautiful Jeep Compass at Klaben CJDR in Kent. I had such a positive experience at the dealership! Faith was an absolute pleasure to work with, and she was so More

by epope1705
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Yes

July 11, 2026

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The process was quick and efficient, they answered all my questions and got me out of there with my new car in time to scoop my kids! More

by Katie20
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Yes

May 14, 2026

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GREAT Dealer. .Better then great service department...And a fantastic owner!! Rich Klaben and his dealerships and employees are world class!! More

by scott.phelps
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Recommend Dealer
Yes

May 14, 2026

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Very helpful and good communication on steps to get my truck fixed everyone was very professional and seemed genuinely interested in helping me get to the bottom of the problem More

by dritchey02
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Recommend Dealer
Yes

March 02, 2026

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This is the best dealership I have ever dealt with. They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I More

by guygategalinspectionservice
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Recommend Dealer
Yes

March 01, 2026

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Transparency and honesty was made clear through several conversations making the customer a priority in the buying process More

by cherikohl
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Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens , Joby Bacher, Christopher Hamilton

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