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Sam Lasher
Sam Lasher at Maple Hill Auto Group
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Sam Lasher | Page 4

Audi Service Specialist

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
99 Reviews

Dealership Experience

1 yr, 11 mos

4.8

99 Reviews

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99 Reviews of Sam Lasher

July 31, 2023

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Employee Rating

Sam was flexible and worked with me. Service was completed before expected and pick up and return was speedy. More

by evan.alexander627
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Yes
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Jul 31, 2023

Maple Hill Auto Group responded

So glad Sam was able to take of you. We look forward to seeing you in the future.

July 31, 2023

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Very professional and courteous service. Service includes very thorough inspection with video emailed to customer. More

by GUNTHER.HEGA
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Yes
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Jul 31, 2023

Maple Hill Auto Group responded

Thank you for the great review! We appreciate your business and look forward to assisting you in the future.

July 29, 2023

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The service team at Maple Hill is top notch! I had the most interaction with Sam. He is completely professional, courteous and incredibly thorough. I sincerely appreciate the fantastic service I More

by JoJo
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Yes
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Jul 31, 2023

Maple Hill Auto Group responded

Sam is definitely top notch, glad he was able to help you! Thank you for taking time to give us a review.

July 22, 2023

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Easy to work with, thorough and great communication. Made my service easy, informative (video inspection) and convenient. More

by kdebr44
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Yes
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Jul 24, 2023

Maple Hill Auto Group responded

Thank you for your review. I'm glad to hear everything went smoothly for you. We look forward to assisting you in the future. Sincerely, Angela

July 20, 2023

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Smooth and transparent interaction Reliable and trustworthy Sam was timely and helpful , easy to deal with and like More

by PRINCESIDHU
Service Communication
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Yes
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Jul 20, 2023

Maple Hill Auto Group responded

Thank you for taking the time to give us a review. I'm glad to hear Sam was able to meet your needs. Sincerley, Angela

July 18, 2023

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Best sales dept and service department around the area we have been with them years More

by MRICE1657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, Randy Kim, Sadie Hisey, Angela Carlson

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Jul 19, 2023

Maple Hill Auto Group responded

Thank you, thank you, thank you! We appreciate you taking the time to review us. We look forward to seeing you again. Sincerely, Angela

July 07, 2023

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Outstanding customer service. Highly recommend the maple hill auto group team for all of your auto needs. Great and honest people More

by MISSANT54
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lauren Armbruster, CEDRIC RUSSELL

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Jul 10, 2023

Maple Hill Auto Group responded

Thank you for the kind review. We try hard to meet our customer's expectations. Please let us know if we can do anything else to assist you. Thank you! Angela Carlson Customer Service Specialist 269-342-6600 acarlson@maplehillauto.com

July 06, 2023

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Very impressed with the quality of work performed and accommodating me with my limited schedule. More

by MOTHERLOAD37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Seal, Sadie Hisey, ALYSSA MILLERS

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Jul 10, 2023

Maple Hill Auto Group responded

So glad we were able to accommodate your schedule. Let us know if we can assist you in the future. Thank you! Angela Carlson Customer Service Specialist 269-342-6600 acarlson@maplehillauto.com

June 29, 2023

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Employee Rating

Love all the women in the service department . Good service. Thanks so much .the car wash was helpful More

by psfd444
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rick Milbeck, Lena Grubb, Hannah Seal, Lauren Armbruster, Randy Kim, CEDRIC RUSSELL, Rebecca Shelton, Sadie Hisey, ALYSSA MILLERS

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Jun 29, 2023

Maple Hill Auto Group responded

Thank you! We appreciate you taking the time to leave a review. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Jun 30, 2023

psfd444 responded

Yes I forgot to mention that I had one of my rims damaged by a valley parker. They're looking at Replacing the rim I have a GV80 with the prestige in advance package 22 inch rims. Can you advise the total replacement costs to Have the rim replaced and installed? Thank you

June 28, 2023

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Servicing my 2017 VW Beetle at Maple Hill Auto is the first service visit I've had where I didn't feel like I was taken advantage of. Very friendly staff: Sam, Mitch, and Hanna were great.. Colin's vid More

by bagne
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Hannah Seal

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Jun 28, 2023

Maple Hill Auto Group responded

Thank you! We are so happy to hear that our service staff was so great in helping you get your vehicle serviced. We love reading reviews like yours. We appreciate you taking the time to write about your experience. If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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