Shane Monjeau
Shane Monjeau at Gateway Chevrolet Cadillac Hyundai Nissan
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Shane Monjeau

Chevrolet Cadillac Service Advisor

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

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4.7
18 Reviews

Dealership Experience

3 yrs, 11 mos

4.7

18 Reviews

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18 Reviews of Shane Monjeau

May 01, 2025

Dealership Rating
Employee Rating

VERY CONGESTED PLACE. AFTER THEIR REPAIRS MY VEHICLE BROKE DOWN ON THE HIGHWAY WITH A SERVICE ENGINE SOON LIGHT. More

by ACHEVY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

April 11, 2025

Dealership Rating
Employee Rating

Everyone is always so pleasant to work with and they are upfront with photos of your vehicle and parts of what needs to be fixed or possibly replaced/repaired. They don't mind a second opinion or to check w More

by SPIEKERS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ann Bahm

Apr 11, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

March 07, 2025

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This was the first vehicle I've ever bought from a dealership and they worked with me for two days to find the perfect vehicle for my budget and found something I would love. The guys there are so nic More

by ALYSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Payson

Mar 07, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Alysha, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan. We look forward to having you as a valued customer for many years to come!

March 04, 2025

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Kevin, Chris, and Lee were excellent to work with. I’d highly recommend Gateway for your next car purchase! More

by Cameron Hagstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Cameron, Thank you! Kevin, Chris, and Lee appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan.

February 10, 2025

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Good inventory, good layout of dealership. Easy to schedule vehicle service and appointments with the sales team. Everyone works to make sure you are comfortable while you are there. Over the More

by SPARKSTWINS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 10, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Ryan, Shane, Luke, Stas, Jon, and our team here at Gateway Chevrolet Cadillac Hyundai Nissan are glad to have you as a customer.

December 31, 2024

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Chase did a great job…. very knowledgeable about the products! The entire staff was friendly and easy to deal with! Thanks for everything! More

by Becky
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Recommend Dealer
Yes
Jan 01, 2025

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you, Becky! We truly appreciate your kind words about Chase and our staff at Gateway Chevrolet Cadillac. We're delighted to hear that you found our team knowledgeable and friendly. We look forward to assisting you again in the future. Thanks for choosing us! Sincerely, The Gateway Chevrolet Cadillac team

October 10, 2024

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Employee Rating

I asked them if the water leak would be fixed and they said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of re More

by Amie peltier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us. We understand your frustration regarding the water leak issue and the subsequent repairs. It's important to us that our customers feel informed and satisfied with their service at Gateway Chevrolet Cadillac. We encourage you to reach out directly so we can discuss your concerns and work toward a solution. Your feedback is crucial, and we want to ensure you have a reliable vehicle. Please contact us at your earliest convenience. Sincerely, The Gateway Chevrolet Cadillac team

Oct 12, 2024

Amie peltier responded

I have called and left a message with the department manager for repairs two times already and I still haven’t gotten any feedback not even a callback. This is the most feedback that I’ve gotten so far.

Oct 16, 2024

Amie peltier responded

Once again days have passed and I still have not received any feedback and I left another message? So I will leave my number here and hopefully hear something from somebody at Gateway 7018314956

August 18, 2024

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Employee Rating

Mike is the best guy to work with in the service department. They are all good people I’ve just had the pleasure of working with Mike more so. More

by TRAITAN SUTHERLAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 10, 2024

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Employee Rating

Brandon was great to pork with and very knowledgeable couldn’t be happier Thank you More

by Kpaulson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Lehfeldt, Brandon Schafer

May 11, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your wonderful review! We are thrilled that Brandon had the opportunity to provide you with great service. We thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

April 05, 2024

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Employee Rating

My wife and I purchased a 2013 2. 4L Chevy Equinox on 11/10/2023 from Gateway Clearance with approx 134,000 miles on it. We really liked the car and the purchase experience was great. More

by cebbigh
Recommend Dealer
Yes

Other Employees Tagged: Andy McDonnell, Sean Thompson

Apr 06, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's fantastic to hear that Andrew and Shane provided you with excellent customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

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