Stephanie McNair
Stephanie McNair at Toyota of Scranton

Stephanie McNair | Page 6

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.8
483 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

11 yrs, 6 mos

4.8

483 Reviews

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483 Reviews of Stephanie McNair

November 12, 2024

Dealership Rating
Employee Rating

Amazing service, no pressure, bent over backwards to get me the car I wanted!at the price I could afford. I’ve already bragged to friends and family who are looking to buy More

by PALMSHORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer

Nov 12, 2024

Toyota of Scranton responded

PALMSHORES, Thank you so much for your wonderful feedback! We're delighted to hear that you had an amazing, pressure-free experience and that our team went the extra mile to get you the car you wanted at a price you could afford. It means the world to us that you're recommending us to your friends and family. We truly appreciate your support and look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

November 08, 2024

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Stephanie was so easy to work with. She was friendly and knowledgeable and kept me in the loop the whole time. I highly recommend working with her and Toyota of Scranton. More

by CAROLCOWS64
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 08, 2024

Toyota of Scranton responded

CAROLCOWS64, Thank you for the fantastic review! We’re thrilled to hear that Stephanie made your experience smooth, friendly, and informative. Keeping our customers updated is so important to us, and we’re glad Stephanie delivered that for you. We truly appreciate your recommendation and look forward to serving you again at Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

November 02, 2024

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Always THE best service and professional staff A great place to take your car.or truck More

by LNSEC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 04, 2024

Toyota of Scranton responded

LNSEC, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s wonderful to know we hit the mark for you. We look forward to seeing you again whenever your car or truck needs us! Safe travels! Warm regards, The Toyota of Scranton Team

November 02, 2024

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Nickell my sales person was great. She maintained contact with me from my initial visit and made making my easy. Toyota of Scranton excels in all their departments. I have been a l More

by PJCJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico, David Grieco , Alan Aimer, Justin Cheverez, Nicki Natiello

Nov 02, 2024

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

October 29, 2024

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I haven't had any issues here as of yet! Employees are kind and courteous, as well as helpful. They have a comfortable waiting room while your vehicle is being worked on, and they give you a More

by TPRADEL0
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Recommend Dealer
Yes
Oct 30, 2024

Toyota of Scranton responded

TPRADEL0, Thank you for sharing your experience! We're so glad to hear that our team’s kindness and helpfulness, along with the comfortable waiting area, made your visit enjoyable. Providing clear communication and an estimated wait time is important to us, and it's wonderful to know you found it helpful. We look forward to continuing to provide you with great service on each visit. Safe travels until next time! Warm regards, The Service Team Toyota of Scranton

October 22, 2024

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The best dealership to buy new or used cars from! Thank you Toyota of Scranton! More

by JSKEEN8790
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Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Toyota of Scranton responded

JSKEEN8790, Thank you for your amazing review! We're thrilled to be considered the best dealership for new and used cars. It means a lot to us that you had such a positive experience. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future Regards, The Toyota of Scranton Team

October 21, 2024

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The service was excellent. Pricing of parts seems a bit outrageous. The only thing stopping me from coming for every maintenance is cost of parts. More

by adruth93
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Recommend Dealer
Yes
Oct 22, 2024

Toyota of Scranton responded

adruth93, Thank you for your feedback and for highlighting the excellent service you received. We understand your concerns about the pricing of parts and appreciate your honesty. We strive to offer competitive prices while ensuring the quality and reliability of the parts we use. We value your business and would love to discuss any options that may make future visits more convenient for you. Please don’t hesitate to reach out to our team, and we hope to continue serving you in the future. Warm regards, The Service Team Toyota of Scranton

October 19, 2024

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The service attitude was very good. They also asked my sister and I to sit together in the company and gave us breakfast. More

by RUIC2210
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Kacie Greico

Oct 22, 2024

Toyota of Scranton responded

RUIC2210, Thank you for sharing your experience! We're so glad to hear that you and your sister enjoyed our hospitality and that our team made you feel comfortable. It’s important to us that our guests feel taken care of, and we're happy we could provide a pleasant visit with breakfast as well. We look forward to welcoming you back in the future! Warm regards, The Service Team Toyota of Scranton

October 08, 2024

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dealing with Toyota is good and the workmanship is great but the labor cost is too high a good customer should get reduced labor charges and senior discounts should apply More

by THOMASSAVERO
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico

Oct 08, 2024

Toyota of Scranton responded

THOMASSAVERO, Thank you for your feedback and for being a valued customer! We’re happy to hear that you are pleased with our workmanship and overall experience. At Toyota of Scranton, we strive to provide high-quality service while maintaining fair and competitive pricing. We understand your concern about labor costs, and we do offer promotions and discounts periodically to help our customers save on service. Additionally, we’re always looking for ways to support our senior customers, and your suggestion will be taken into consideration. If you have any questions or would like more information on current offers, please feel free to reach out to us directly. We look forward to continuing to serve you! Warm regards, The Service Team Toyota of Scranton

October 01, 2024

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I travel extra time and distance to get my car to these folks - they're the best. More

by ROASTEDTOAD
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Service Time
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Recommend Dealer
Yes
Oct 01, 2024

Toyota of Scranton responded

ROASTEDTOAD, Thank you so much for your kind words and for going the extra mile (literally!) to bring your vehicle to us! We're thrilled to hear that you consider us the best, and it's customers like you who make what we do so rewarding. Your trust and loyalty mean the world to us, and we look forward to continuing to provide you with exceptional service for many miles to come. Safe travels, and we'll be here whenever you need us! Warm regards, The Service Team Toyota of Scranton

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