Susan Santana | Page 6

Every time I come The dealership I have a problem from not getting my car washed twice I made an appointment and wait 4 hours to be seen not getting my car washed twice I made an appointment and wait 4 hours to be seen More

by PISAN.LFLDAVID Verified Customer Verified Customer

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I had a coupon for $36 for an oil change, however I was charge $50. I asked the cashier what about the coupon I had and she said there’s fees I think that was very poor explanation. I think that’s how you charge $50. I asked the cashier what about the coupon I had and she said there’s fees I think that was very poor explanation. I think that’s how you guys honor your coupons, as lies. While I was waiting for my car to be serviced I also looked around the show room I was looking at the Civic R type there were salesman standing around and not one of them came up to me and asked me if I was interested. And now, I would like to add one other additional thing, the survey won’t let you leave a negative response I must hit that I would recommend in order to continue. More

by LOPEZJ0 Verified Customer Verified Customer

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Súper súper Super super super super super super super super super super super super super super super super super super super super super super super super super super super super super super super super super super super More

by MANNYORTES Verified Customer Verified Customer

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Great service when you do business with a excellent sales person like Susan she is amazing, ready to make a deal soon , thanks Susan see you soon!! person like Susan she is amazing, ready to make a deal soon , thanks Susan see you soon!! More

by BELKIS-LAMAS@yahoo.com Verified Customer Verified Customer

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Expedite and friendly sale. Everything was resolved flawlessly and in a timely manner. Susana was friendly and managed all our requirements for this sale. Not too many cars to choose from though. flawlessly and in a timely manner. Susana was friendly and managed all our requirements for this sale. Not too many cars to choose from though. More

by carolinewrightve Verified Customer Verified Customer

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Susana Fernández was excellent. I will recommend Brickell Honda to all my family and friends. Very profesional and friendly. The best experience ever buying a car. Honda to all my family and friends. Very profesional and friendly. The best experience ever buying a car. More

by nanditavf Verified Customer Verified Customer

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The appointment for my 1st oil change on my 2020 Civic was slated for 3:30 July 13th. Unfortunately "ALL" the major roadways were shut down because of The Cuban Protesting in Miami. I was literally in bum was slated for 3:30 July 13th. Unfortunately "ALL" the major roadways were shut down because of The Cuban Protesting in Miami. I was literally in bumper to bumper traffic for nearly 40 miles as I live in Homestead,Fla and Brickell Honda is practically Downtown Miami. To further add to my frustration it was also raining cats and dogs, plus my phone was broken so I could not call the dealership to explain my lateness. NO WORRIES as Soon as I arrived Everyone from Julian to Richard personally made me feel Welcome. Despite the fact it was literally 5 minutes to 6. The Service Mgr. HIMSELF drove my car back to the garage and before I could barely finish my coffee and drool over The Limited 1 of 600 Yellow Type R's they have in their Showroom,My Baby was ready!!!! Listen for whoever reads this I AM A TRUE HONDA PILOT since I Could Drive and Eventhough my SI was still at 15% the guys at Brickell understood My Plight and Concern to keep My Engine in PERFECT Condition as They treated me like REAL FAMILY. Now that is Something that has NO PRICE!!! SO PLEASE COMMEND THIS TEAM FOR DOING OUTSTANDING WORK ABOVE THE CALL OF DUTY. I Will NEVER Buy another Honda unless it's from Brickell. FROM THE SALES TEAM including MGR. MELVIN, DEYA MY SALES REP and JAVIER in Finance. My Experience has been Nothing Less than A1 from Day 1. Thank You Everyone on Team Honda it FEELS AMAZING to be a Part of this Winning Family and May this letter make Everyone involved Feel The Same. God Bless Follow The Leader>>> More

by vader6971 Verified Customer Verified Customer

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Susan es la vendedora q me atendió la recomiendo 100% , excelente trabajo, buena atención sales super satisfecha y feliz con lo q necesitas s excelente trabajo, buena atención sales super satisfecha y feliz con lo q necesitas s More

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Orlando from service is always very helpful.Thank you Orlando from service is always very helpful. Thank you ...!! Orlando el service adviser siempre sonriente y listo para ayudar. Gracias a todo el te Orlando from service is always very helpful. Thank you ...!! Orlando el service adviser siempre sonriente y listo para ayudar. Gracias a todo el team de Brickell Honda More

by SUSANSSELIS Verified Customer Verified Customer

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Service was great, quick in and out, friendly personnel. The car smelled so bad of gasoline that I had to keep the windows open the first day and the following day the smell was a foul smell where I pr The car smelled so bad of gasoline that I had to keep the windows open the first day and the following day the smell was a foul smell where I preferred the smell of gasolibe More

by hazybaby@hotmail.com Verified Customer Verified Customer

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