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Tom Tunnell
Refer Me
24 Reviews
24 Reviews of Tom Tunnell
May 04, 2021
I can not describe how wonderful my service always is. Brittaney, John, Nate and Jim are always smiling and happy to help me and my technician Jon Egan sends me a video showing my car!!!! Outstanding Brittaney, John, Nate and Jim are always smiling and happy to help me and my technician Jon Egan sends me a video showing my car!!!! Outstanding More
by BQUICK
Verified CustomerOther Employees Tagged: Robert Strecker, Adam Moon, Brittaney Quick, John Cordell, Jared Jeschelnig , Nate Lieb, Fred Palmer, Jim Strunk, Carl Whelpley, Patrick Caldwell
Helpful 
January 28, 2021
Always a pleasant experience going there, from the state of the art facility, to the sea of beautiful cars, to the great sales people and service department. No disappointments at BMW Westlake! of the art facility, to the sea of beautiful cars, to the great sales people and service department. No disappointments at BMW Westlake! More
by bestrex
Other Employees Tagged: Steve David, Fred Palmer
October 29, 2020
Came in for a recall. My car is older and not in the best of shape but they never made me feel uncomfortable. They were always respectful and courteous. Will be returning if I need more service. of shape but they never made me feel uncomfortable. They were always respectful and courteous. Will be returning if I need more service. More
by lamar4821
Other Employees Tagged: Don Cepek, Cameron LaPorte, Chris Czaplenski , Cassie Thadeus
August 12, 2020
I normally love working with this dealership, however this time I am alittle disappointed. I had a few repairs made and had it detailed. When I got my car back it I found that there the leather on the da this time I am alittle disappointed. I had a few repairs made and had it detailed. When I got my car back it I found that there the leather on the dash had been torn and when I turned the head lights on it made a LOUD horrible noise, they came and picked it back up and repaired the noise and patched the hole.... I would have liked if they replaced the piece because you can Very obviously see where it had been patched. Also when they made the repairs to the headlights somehow there’s black marks on the seat seatbelt and/or like somebody had just not been conscientious with grease on their hands. Which is only more disappointing because I had just paid them to clean and detail the car. when they had it the first time More
by Marshlo
Other Employees Tagged: Don Cepek , Christian Gufreda
May 02, 2020
Had a good relationship with this dealership until my last visit. Was told that I’m not a good enough customer. Don’t plan on going back again last visit. Was told that I’m not a good enough customer. Don’t plan on going back again More
by dejangagic1
Other Employees Tagged: Don Cepek, Cameron LaPorte, Chris Czaplenski
February 19, 2020
Robert Strecker from west lake is the best guy i been in cleveland bmw, akron bmw and classic bmw no one even call you back cleveland bmw, akron bmw and classic bmw no one even call you back More
by ANDRIY2008
Other Employees Tagged: Robert Strecker, Mike Niedzwiecki, Jimmy Laumer , Nate Lieb
November 06, 2019
Excellent Buying Experience Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend an Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend any of the staff to anyone looking for, servicing, or repairing a BMW. More
by P.j.cald
Other Employees Tagged: Robert Strecker, Brent McKenzie, Adam Moon, Dirk Steffen, Mike Niedzwiecki, Brittaney Quick, John Cordell, Nez Faraj , Fred Palmer
October 14, 2019
Service for new M4 Tom in parts and the whole service staff got a lot of things in for me on very short notice and have been incredibly accommodating. Tom in parts and the whole service staff got a lot of things in for me on very short notice and have been incredibly accommodating. More
by Radiohead79
Other Employees Tagged: John Cordell , Christian Gufreda, Cassie Thadeus
May 02, 2019
I just can’t stop getting BMWs from this place! Great service. Good scheduling. Great prices. Welcoming staff. Two locations. Expert service and parts help at both locations. Free car washes. What’ Great service. Good scheduling. Great prices. Welcoming staff. Two locations. Expert service and parts help at both locations. Free car washes. What’s not to like? More
by cedarhank
Other Employees Tagged: Don Cepek, Adam Moon, Dan Walker, Jeff Hughes , Steve David, Christian Gufreda, Cassie Thadeus, Tom Zito
