Tom Tunnell
Tom Tunnell at BMW of Westlake

Tom Tunnell | Page 2

Parts Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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5.0
39 Reviews
5.0

39 Reviews

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39 Reviews of Tom Tunnell

September 28, 2024

Dealership Rating
Employee Rating

Professional. Responsive. Competitive pricing. Flexible and convenient scheduling. Quick turn around, frequent same day service. Highly recommended. More

by epkuivinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 24, 2024

Dealership Rating
Employee Rating

Everyone I come into contact with either salesman or mechanic or even the passerby’s are all friendly and helpful. This is my go to desler More

by RUMBARGERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 21, 2024

Dealership Rating
Employee Rating

Service and parts have always been great to me, especially corey and matthew. Fifteen words, now seventeen More

by SCOTT.LEWIS189
Recommend Dealer
Yes
Sep 29, 2024

BMW of Westlake responded

Hello Scott., thank you; we appreciate your feedback!

August 27, 2024

Dealership Rating
Employee Rating

Most excellent. Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w More

by JJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 26, 2024

Dealership Rating
Employee Rating

Always very helpful, makes getting our vehicles serviced a pleasure. Would not consider having service done anywhere else! More

by FPALMERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 16, 2024

Dealership Rating
Employee Rating

Excellent customer service. Professional and courteous. Good communication. service area is clean and best. Nice reception area with BMW merchandise. More

by DIANA J
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Don Cepek, John Cordell

Feb 16, 2024

BMW of Westlake responded

Thanks for the positive review!

September 23, 2023

Dealership Rating
Employee Rating

This service department is amazing! Identified the problem, fixed it and had me on my way in record time. More

by mylisamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick , Charlie-Service

Sep 25, 2023

BMW of Westlake responded

Thanks for the amazing review!

June 12, 2023

Dealership Rating
Employee Rating

Always recieve top notch service when coming here. The advisors are bright and friendly and the technicians are thorough! More

by bmquick08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

BMW of Westlake responded

Thanks for the positive feedback!

April 06, 2023

Dealership Rating
Employee Rating

Super helpful and friendly staff. They always taken good care of every vehicle I took here so far, always honest and advising + they’ve been wallet friendly with my necessities More

by Valentin Costache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Cepek, Nez Faraj , Nate Lieb

Apr 06, 2023

BMW of Westlake responded

Thanks for the positive feedback!

October 14, 2021

Dealership Rating
Employee Rating

I honestly was getting ready to purchase a Range Rover after my lease expired in October on my X5. I ran into Nez while getting my M5 serviced and I asked him to show me what he had on the lot. I was sup More

by Sean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2021

BMW of Westlake responded

Thanks for the awesome review about the team and BMW of Westlake! Enjoy your new X5 M!

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