Tom Tunnell | Page 4

Had a good relationship with this dealership until my last visit. Was told that I’m not a good enough customer. Don’t plan on going back again last visit. Was told that I’m not a good enough customer. Don’t plan on going back again More

by dejangagic1 Verified Customer Verified Customer

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Robert Strecker from west lake is the best guy i been in cleveland bmw, akron bmw and classic bmw no one even call you back cleveland bmw, akron bmw and classic bmw no one even call you back More

by ANDRIY2008 Verified Customer Verified Customer

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Excellent Buying Experience Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend an Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend any of the staff to anyone looking for, servicing, or repairing a BMW. More

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Service for new M4 Tom in parts and the whole service staff got a lot of things in for me on very short notice and have been incredibly accommodating. Tom in parts and the whole service staff got a lot of things in for me on very short notice and have been incredibly accommodating. More

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I just can’t stop getting BMWs from this place! Great service. Good scheduling. Great prices. Welcoming staff. Two locations. Expert service and parts help at both locations. Free car washes. What’ Great service. Good scheduling. Great prices. Welcoming staff. Two locations. Expert service and parts help at both locations. Free car washes. What’s not to like? More

by cedarhank Verified Customer Verified Customer

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Very positive purchasing experience Ken Delk was very responsive and helpful in assisting my car purchase. I highly recommend working with him and Westlake BMW on your next new car. Ken Delk was very responsive and helpful in assisting my car purchase. I highly recommend working with him and Westlake BMW on your next new car. More

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Automoblle purchase We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this deal We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this dealer, salesman, finance manager and support staff. (Gary&Sandi) More

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Tom Tunnell went above and beyond to provide me with great customer service. He walked me through how to solve an issue created by a non-BMW service facility. (Lesson Learned) He ensured that the part I great customer service. He walked me through how to solve an issue created by a non-BMW service facility. (Lesson Learned) He ensured that the part I purchased the correct one and offered excellent insight and advice. More

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Just got our third new BMW through Ganley. As usual the team there was AWESOME! My wife & I traded in our 2011 R350 & 2012 G37 Convertible for a new Black/Black 2013 X5 Premium 7 seater for her & we LOVE I team there was AWESOME! My wife & I traded in our 2011 R350 & 2012 G37 Convertible for a new Black/Black 2013 X5 Premium 7 seater for her & we LOVE IT! The buying experience was smooth & simple as usual & I wanted to give a special thanks to all the guys I work with when I come in; Ken Delk, Fred Palmer, Mike Hall, Adam Moon, Tom Tunnell & Jim Strunk. You guys are a great team to work with, thanks very much for all your help whenever I come in looking for cars, service, parts or accessories. I always reccomend Ganley & it is the BEST dealer I have worked with anywhere. More

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